Good to have a car

I wait too long waiting the car to come. And the staff at the drop location didn’t have good service.

Return instructions was a little unclear. Charging instructions could have been added as we never drove had an electric car before.

Too much about this diamond tier at the booking stage, confuses the whole process.

Car was not the one I wanted or near the similar one and they refused to help me about the car. They gave no option to us. I dont to rent from this office. Terrible employees. Even they move you another person and other person says that first person had to do it. Employees must be changed for better customer experience.

Thanks Europcar, I got an upgrade

Entire process is so simple, UI is impressive!

They should clear the insurance policy to their customer as it is little bit confusing what all is covered and its limit.