US$ 20/day
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Rental Locations
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Last updated on: April 16, 2024
24 Rental Locations
Pickup
Once your flight has arrived and you have collected your luggage, please proceed to the "Free Shuttle" area or “Friends and family” exit. This will be our meeting point, there will be a Flexways host waiting for you with your name written on a board. If you cannot find this area, ask any airport employee for help, they will guide you. this will be our meeting place: TERMINAL 2: 21.040239, -86.873963 (Salida amigos y familiares entre puerta 5 y 6) TERMINAL 3: 21.040239, -86.873963 (Salida amigos y familiares) TERMINAL 4: 21.046521, -86.879911 (Salida amigos y familiares) If you do not find our representative please call to +54 9 11 5259-9877 (Phone and Whatsapp). IMPORTANT NOTE: Please do not go to the platforms area, we do not have access in. Due to internal regulations of the Airport we cannot deliver the car at the airport. We will give you the FREE transfer to our office where the vehicle will be delivered. Our office is only 3 minutes away.
Telephone
+54 9 11 5259-9877 / 01152630917
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
8.5/10 Very good
100+ ratings, 0 reviews
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Pickup
Upon arrival at cancun airport, please go to the friends and family area within the airport terminal. a Greenmotion representative will be waiting for you. if you require any assistance please call counter.
Telephone
52 55 4440 1001
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
The location is located outside the airport, please take the shuttle bus to the location to check in.
Telephone
18003651111
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+52 998 8860063
8.5/10 Very good
200+ ratings, 0 reviews
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Closed
Pickup
After collecting your luggage, proceed to ACE counter in the car rental center.
Telephone
+52 33 4624 2114
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
Upon arrival, proceed through baggage claim and exit customs. The National counter is located in the passenger waiting area.
Telephone
9988818767
8.5/10 Very good
100+ ratings, 0 reviews
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Pickup
Please proceed to the designated area, family and friends pick up point, where a member of our staff will be holding a Right Cars board with your name on. Any assistance needed please call +523341703525 or +5218004610173 (Toll free in Mexico)
Telephone
+5219988873176 / +5219982422590
8.5/10 Very good
100+ ratings, 0 reviews
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Telephone
52 998 886 2393
8.5/10 Very good
100+ ratings, 0 reviews
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Telephone
+52 998 8860063
8.5/10 Very good
100+ ratings, 0 reviews
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Pickup
Once you have disembarked, head to do the door that says "Family and Friends". There you will find a shuttle waiting to take you to your rental.
Telephone
(998) 366 1295 / +529982346038
8.5/10 Very good
100+ ratings, 0 reviews
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Pickup
Once you clear customs and claim your baggage, pass the main door and wait on the platform (shuttle area) the branded shuttle runs every 10 minutes.
Telephone
9988818767
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
Airport Terminal InstructionsnAIRLINE PASSENGER: Location is in the terminal. FBO: Service to the private terminal is available at the main terminal. Note: tail number and name of private terminal in reservation. The customer will be picked up and taken to the location for checkout.
Telephone
52-9988860221 / 52-998-8860238
8.4/10 Very good
200+ ratings, 1 reviews
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Pickup
From domestic arrivals Terminal 2: the Alamo counter is located in the baggage claim area in front of the band. From International arrival Terminal 2: the Alamo counter is located in the customs area on the right of the exit door. From Terminal 3: the Alamo counter is located in the customs zone across from exit doors.
Telephone
9988860100
8.3/10 Very good
300+ ratings, 1 reviews
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Closed
Pickup
Customers should proceed to the counter where a rep will receive them and take them outside the terminal, an approximate 50-step walk to wait for the shuttle. The rep will call for the shuttle. The shuttle will take the customer to the car lot to complete the rental contract. (No fee for this service). Travel time is approximately 2-4 minutes, depending on arrival terminal.
Telephone
52-998-478-0014 / 52-998-886-0252
8.2/10 Very good
600+ ratings, 5 reviews
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Pickup
T2 International- located in front of the Grab & Go restaurant, after picking up the luggage, please go to the exit at the first door on the right. T2 National- located next to the Welcome Bar, after picking up the luggage please go to the pre-contract agencies exit. T3- located next to the Margaritaville bar, after picking up the luggage please go to the exit of the terminal on the right. T4- located on platform C, after picking up the luggage go to the pre-contract agencies. Contact (+52) 998 689 19 18 or whatsapp (+52) 998 355 5505 if necessary.
Telephone
01 800 212 07 52 / +52 (998) 253-61-12
8.2/10 Very good
600+ ratings, 5 reviews
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Closed
Pickup
Meeting Points: T2 International- we are located in front of the Grab & Go restaurant, after picking up your luggage, go to the exit at the first door on the right. T2 National-we are located next to the Welcome Bar, after picking up your luggage go to the pre-contract agencies exit. T3- we are located next to the Margaritaville bar, after picking up your luggage go to the exit of the terminal on the right. T4- we are located on platform C, after picking up your luggage go to the pre-contract agencies.
Telephone
01 800 212 07 52 / +52 (998) 253-61-12
8.1/10 Very good
200+ ratings, 1 reviews
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Pickup
UPON ARRIVAL, PLEASE CALL WHATSAPP OR TEXT AT THE BELOW MENTIONED LOCATION NUMBER FOR PICK UP INSTRUCTIONS AND HOW TO GET TO A SHUTTLE. CANCUN INTERNATIONAL AIRPORT (CUN) : +525544400916
Telephone
525544400916
8.1/10 Very good
200+ ratings, 1 reviews
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Pickup
Terminal rental counter and pick-up; Please notice that pickup is not available between 0:00-6:00 am.
Telephone
18003651111
8.1/10 Very good
300+ ratings, 2 reviews
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Closed
Pickup
Counter at Termninals 2 and 3. 'Please, provide the supplier with your flight details for pickups after 21.00' ‘Por favor, proporcione su número de vuelo al proveedor para recogidas a partir de las 21.00 horas’
Telephone
+52 5591289000
8/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
T2 International- located in front of the Grab & Go restaurant, after picking up the luggage, please go to the exit at the first door on the right. T2 National- located next to the Welcome Bar, after picking up the luggage please go to the pre-contract agencies exit. T3- located next to the Margaritaville bar, after picking up the luggage please go to the exit of the terminal on the right. T4- located on platform C, after picking up the luggage go to the pre-contract agencies. Contact (+52) 998 689 19 18 or whatsapp (+52) 998 355 5505 if necessary.
Telephone
+52 998 886 3145
8/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
T2 International- located in front of the Grab & Go restaurant, after picking up the luggage, please go to the exit at the first door on the right. T2 National- located next to the Welcome Bar, after picking up the luggage please go to the pre-contract agencies exit. T3- located next to the Margaritaville bar, after picking up the luggage please go to the exit of the terminal on the right. T4- located on platform C, after picking up the luggage go to the pre-contract agencies. Contact (+52) 998 689 19 18 or whatsapp (+52) 998 355 5505 if necessary.
Telephone
+52 998 886 3145
7.6/10 Good
800+ ratings, 5 reviews
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Closed
Pickup
The store is located in the airport area, please follow the Airport Guide to walk to the store for picking up the car.
Telephone
+52 998 8860063 / +52 9985000016
6.7/10 Average
2000+ ratings, 10 reviews
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Closed
Pickup
Thank you for choosing Mex Rent-A-Car. Our representative will await your arrival at the Airport. After collecting your luggage, proceed to the contact point within the terminal. An uniformed Mex Rent-A-Car agent will arrange for the shuttle to pick you up and drive you to our main office. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo. You can also call +52-33-4170-8243 for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com
Telephone
523346242114
MEX
7.3/10
Europcar
7.5/10
Hertz
7.7/10
AVIS
8.8/10
America Car Rental
6.6/10
Budget
8.0/10
Alamo
8.8/10
Enterprise
10.0/10
Firefly
8.0/10
Dollar
7.2/10
CARFLEX
10.0/10
Thrifty
7.2/10
National
5.8/10
ADOCAR
6.1/10
Reviewed: March 1, 2021
Esperé mucho tiempo Además se encargan de meterte miedo para que les compres sus seguros
Reviewed: November 14, 2020
No hicieron válidos los seguros contratados y tuve que contratar sus seguros. El precio se elevó al doble del acordado.
Reviewed: February 16, 2020
Car could be with a full tank, to easy refturn after! Mex deosnt accept additional insurance from broker, so we needed to buy it at MEX office again!
Reviewed: January 7, 2024
Es una locura el costo del seguro por parte de EUROCAR, te engañan con el bajo costo de la renta del carro y ganan en el seguro lo que quieren, es un abuso.....
Reviewed: February 10, 2023
Was not clear that insurance MUST be purchased regardless of if you have other coverage. They charged $100 a day for insurance when every other place was less than half of that.
Reviewed: January 18, 2022
El auto era lo contratado, en el proceso de check in el tipo del mostrador insistía en cobrarme un impuesto adicional, a pesar que el voucher decía que los impuestos estaban incluidos, finalmente me los quito y no pague nada más. El auto venia con golpes leves en la parte exterior, la vía del costado derecho desprendida y me lo entregaron con 3/4 del tanque. Asi que tome fotos. Mi sorpresa es que al salir el sistema de ellos toma fotos y me las envió, por lo que me quedé tranquilo de no esperar sorpresas a la entrega. Al devolverlo, lo di con tanque lleno y el proceso fue muy rápido. Lo del tanque me pareció una mala práctica de parte de ellos. Es importante leer bien lo que alquilas. El mensaje es: "si te dejas se aprovechan".
Reviewed: February 23, 2020
The car they wanted to give me (Aveo) was smaller that the one I rented. Had to pay more for a bigger more (Kia Forte). They didn't recognize the insurance I bought from easyrentacar (AXA) ; tried to call the phone number AXA gives for this kind of situation but didn't get any answer ; so I had to pay 1,100$ US for their own one (third party liability). They tried to screw me at the drop off pretending damages to the car that were already there and when I argued strongly they backed off (the list of the pre-existing damages to the car they gave me at the pick up was very long and included the damage they pretended I was responsible for !). But then they said I had to pay for another damage, this time to the first car I brought back the day after the pick up because the passenger door lock wouldn't let the key in so it was impossible to lock the car. They tried to make me pay 800 US$ plus taxes for this even though they didn't say anything about that when I brought the car back six weeks before. I was in a hurry, because this process took time and we were afraid of missing our plane. So I said ok I'll pay but give me a copy of the repairs that were done for my insurance. But then they admit that they had not repair the lock of the car, six weeks later ! I gave them shit (politely) and they again backed off. Frankly, It was a clear extorsion attenmpt. I know Mexico well and know that there is corruption everywhere. But I thought that with a renowned compay like Europcar I would be safe from that kind of tactics. I was wrong.
Reviewed: February 28, 2022
Me cobraron obligadamente un seguro que yo llevaba de Chile. Recurrí a QEEQ pero no me solucionaron el problema
Reviewed: March 3, 2020
Issues with Hertz office in Cancun regarding insurance policies- please refer to my extensive email correspondence with your customer service officers
Reviewed: March 2, 2020
Someone reversed into me, and the dent/scrape across two doors only ended up costing £40 to repair (which I claimed back on Amex ins.) but Hertz took 2 months to provide the damage invoice, so if I hadn't been able to stop back at the airport office again a couple of weeks after returning the car, it might have been too late to claim.
Reviewed: January 13, 2024
We’ve rented in Cancun many times over the years (we own homes in Mexico). Avis is one of the best agencies to deal with as you often walk away from others feeling you have been taken advantage of.
Reviewed: September 24, 2019
La camioneta rentada bien, en buenas condiciones para viajar sin problemas. El proceso en AVIS es bastante ágil.
Reviewed: December 9, 2022
They never answered us when we arrived so we couldn't get a car when we arrived. We had to pay for a taxi and our 5 day trip to Mexico was ruined
Reviewed: May 29, 2022
We waited a very long time to get our car and the car was in bad conditions and dirty.
Reviewed: November 21, 2021
Muy bueno el servicio pero si deberían ser más claros en los temas de seguros y depósitos
Reviewed: November 3, 2021
El auto desde mi punto de vista ya no debería estar a disposición de renta
Reviewed: June 2, 2021
They where amazing. Really fair safe and fast. Good staff.
Reviewed: October 29, 2022
Getting the car was no problem. They did offer a bigger car at a higher rate but when we declined there was no further pressure.
Reviewed: March 4, 2020
BUDGET REFUSED TO RENT ME THE CAR UNLESS i BOUGHT EXTRA INSURANCE EVEN THOUGH I HAD CHECKED AND CONFIRMED I HAD ENOUGH. ONCE I CALLED EASYRENTCARS THEY REFUSED TO TALK TO HIM AND AGREED TO RENT ME THE CAR.
Reviewed: August 6, 2021
El carro se nos dañó (no encendía) 2 veces por batería, eso nos estresó bastante y nos retrasó los planes de las vacaciones y es algo prevenible de solo mantenimiento. Deben ser mas cuidadosos con ese tema
Reviewed: August 16, 2019
The didn't have any small SUVs, much less my Jeep Wrangler
Reviewed: August 15, 2019
The car was a bit smaller than we expected, but it did the job for us. Alamo's service was absolutely fine, no issues whatsoever.
Reviewed: March 22, 2021
Great service from start to finish and very attentive staff at pick up and drop off.
Reviewed: April 22, 2020
They tried to force me to buy insurance although I had the required insurance, only after i called your help line did they agree to rent it to me and denied refusing me the rental
Reviewed: November 21, 2019
Entregaron lo prometido en un tiempo aceptable, aunque me intentaron vender demasiados seguros.
Reviewed: August 15, 2019
Vehicle was in acceptable condition and National's staff was very kind. Didn't face any problems during the rental.
It takes up 54% of all car rentals. Top selected car types are: Small, SUV, and Van.
* Based on all bookings from Cancun Airport (CUN) for the last 30 days.
Lowest rental rates at the Cancun Airport (CUN) is USD 29.6 on average, and can go up to USD 51.21 at the busiest October. Use this conclusion to schedule your trip to your best interest.
In contrast, Saturday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Cancun Airport (CUN).
* Based on the scheduled pickup time of all bookings from Cancun Airport (CUN).
Most customers book a rental car from Cancun Airport(CUN) for 7 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 6% of the total bookings at Cancun Airport (CUN).Out of it, besides Playa Del Carmen, other top destinations : Merida, Tulum.
On average, Basic Protection costs USD 33.06 per day for Small, USD 58.42 for SUV and USD 37.66 for Large.
Do You Know?
No.1 Source Country
Customers from Switzerland choose Cancun Airport(CUN) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from Mexico prefer more spacious car models like and Toyota Hiace.
Quite a Planner
Switzerland renters like to plan much more ahead, they usually make the online booking 283 days before pickup from the Cancun Airport (CUN).
8.5/10 Very good
100+ ratings, 0 reviews
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