There was no one there to take collection of the car. No sign posts for car return, had to use our initiative and take it to where we got it from. Also nowhere to park the car as no spaces. Had to leave it abandoned in a disabled space. Returned the keys to the desk to which they werent really worried and said the man thats normally in the parking lot was on lunch........not great. We also queued for an hour to actually get the car in the first place. Wont use them again in Gibraltar.
Booked a Fiesta or Similar, received an Opel Corsa so car was fine in the category expected, La Linea office is usually great no hassle easy and quick, no issues to report.
Car provided was the same as booked, the car was also in a good condition to be expected and I found no issues with it. Car was clean and smelled fine.
They wasted my time making me cross over to Spain to pickup the car and queue to bring it back to Gib. I had to waste the same time again when I dropped it off!!
They downgraded our car to a Range Rover Evoque which was a cheaper option to book. They said we only had 600km to use yet our booking said it was unlimited. They recorded the start KM on the vehicle as 200km higher than what it actually was.
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