23 Car Rental Brands in Keflavik, Iceland

Reviewed: April 13, 2024

車両は古く整備も不十分でした。 走行開始30分でタイヤ空気圧警告が点灯し、空気を入れなければなりませんでした。 リアハッチを支えるダンパーのピボットが破損しており、強風の時にピボットが外れて、リアハッチが下がり頭に当たりました。怪我をしなくてよかったです。

Reviewed: March 18, 2024

The company requested to buy an extra insurance in order to avoid paying nearly 2500€ of deposit

Reviewed: March 7, 2024

A quick and professional service. Landed and was driving away in the car within 30 minutes. Car was clean, good working condition and a great price

Reviewed: January 24, 2024

Excellent service, very friendly,

Reviewed: January 15, 2024

The car had a good number of miles on the odometer, but it worked well functionally. Only issue was a passenger side wiper blade that needed to be replaced as we encountered a lot of rain.

Reviewed: March 30, 2024

Very kind and helpful staff! Excellent vehicle!

Reviewed: June 16, 2023

車は清潔で通常のレンタカー会社が提供するレベル以上で文句なしでした。 空港でのピックアップに約３０分以上待ち、お客が多かったためドライバーだけがレンタカー会社に送られ、同行者は空港で待たなければなりませんでした。カウンターでの手続きも混雑のため６０分以上かかりました。 返却は営業時間外だったので、空港までの送迎サービスはなく、自分でタクシーを手配する必要がありましたが、予約の時点でこのような情報は提供されていませんでした。

Reviewed: October 14, 2019

The car was brand new with just few hundred kilometers on the odometer. All details were duly informed. No hassle either at the time of pick up or drop off. A paid cab was also arranged post the drop off.

Reviewed: March 18, 2024

Stuff was very nice and everything went smoothly without any problems.

Reviewed: December 5, 2023

All very good And very good experience

Reviewed: March 13, 2024

Staff at their office were nice, the inly kinda issue was to find/wait for the pick-up person, I called them and they said the driver was coming. At the office it took about 5-10 mins to do the paperwork and take the car. The car wasn’t new indeed and it had 190k kms of use, but it was all good during the whole week I had it. For the drop off, the person at the counter was very nice and no issues. I saw many complains about faircar in google, but I believe they are improving their service, and at least for this trip I was very happy with their service and car.

Reviewed: December 19, 2023

The car was good! Tires had studded Snow tire which was needed. The car had good gas mileage too. The only hiccup was finding the meeting point. Maybe we were tired after a long flight or that is was 5AM Iceland time and there was nobody waiting for passengers right outside the door from customs. But we had a hard time finding the driver to meet him to take us to the car.

Reviewed: September 23, 2021

The car was in a terrible condition, and the check engine light was on the entire time and one of the back doors didn't open. It was also given to us empty of fuel so rather than getting used to the roads we had to frantically drive round looking for a petrol station.

Reviewed: November 1, 2023

Excellent throughout!

Reviewed: September 18, 2023

Always good as i jave been using them for past travels. Good clean cars. Don't hard sell extra insurance as they know our booking covers the excess.

Reviewed: August 18, 2019

We had to queue quite sometime and we cannot pay in Euro, need to change to Icelandic note to pay. Why we have to buy again for insurance where else I already booked online. Other than that all are fine.

Reviewed: July 26, 2019

I got a good vehicle, a Suzuki Jiminy, although it was barely large enough for our luggage. The car performed well but was very expensive. I realize everything in Iceland in the summer is expensive though.

Reviewed: September 3, 2018

Like: simple and quick service
Dislike: nothing

Reviewed: April 28, 2023

The staff provided excellent and timely customer service. Well done!

Reviewed: December 1, 2021

Not so good:The car made a terrible noise when accelerating from after shifting gears. Note that it had 163000kms on its clock The front seats were all stained. Very good: the car was comfortable and drove fine everywhere for 5 days. It had heated seats and heated wheel a nice bonus in november

Reviewed: April 26, 2023

Excellent service, the staff himself take us back to the airport…really appreciated.

Reviewed: February 21, 2023

On return of the vehicle, there was a little chip on the windscreen. I found the charge was over the price

Reviewed: November 18, 2022

Used Alamo in both USA (West Coast) and Iceland. Expect upsell of insurance from Alamo's service staff at the counter, regardless of whatever insurance package you've taken. They will likely sell you: Comprehensive Insurance, Tyre Damage, 24-hr roadside assistance, prepaid fuel, prepaid tolls, windscreen cover etc etc. Each of these items are INDIVIDUAL coverage (requiring top up) and yet there is no "fully comprehensive" option that provides 1-price for all. nonetheless, they cars are generally quite new, fully featured (bluetooth, CarPlay) etc.

Reviewed: August 9, 2022

Need to check the vehicle thoroughly, as the slightest chip on the windscreen will be your problem when you return the vehicle. On collection, quite a long process using a self service machine, definitely missing the human touch. On return, took some time to inspect the vehicle.

Reviewed: June 8, 2022

The car met the expectations. The staff was very friendly and offered us an upgrade on the vehicle without any additional charges. They also offered us a ride back to our hotel a few km away after the drop-off.

Reviewed: January 4, 2023

The car was not in terminal. I had to pay extra to drive more than 100km a day.

Reviewed: November 22, 2022

During car pick up, ask always on insurance even I bought via QEEQ platform. Very fast in car drop off, and the guy was in good service and speed fast on car checking

Reviewed: April 26, 2022

had to wait on the high end of the range for pickup at the airport, otherwise the car was great and the staff were helpful. they even drove us to our airport hotel when dropping off the night before, instead of only taking us to/from the airport itself

Reviewed: December 5, 2019

Lotus were superb. Very helpful on pick up, couldn't do enough for us. On return, I filled up the car around 50 Kilometers away. When I got back to the airport, I tried to top up the fuel to full, but there was issues at both garages I tried with accepting UK credit cards. Other travels were also having issues, pumps were not manned. So, I returned the car 85 % full. The guy at Lotus said 'don't worry, you tried, there will be no charge'. If this was the USA I would have been charged a full tank. Thanks you Lotus.

Reviewed: September 3, 2019

Great experience. Gregory provided great customer service. would definitely book with them again.

Reviewed: July 11, 2019

スタッフが、非常に親切‼️

Reviewed: November 7, 2022

Noa ofrecieron un upgrdae del coche gratis el cual al final nos cobraron en la factura eso se me hace mentir al cliente. La llanta trasera siempre a baja de presión eso me hacia perder tiempo cada día tenía que inflarla, lo cual quiere decir que sus coches no reciben el mantenimiento adecuado.

Reviewed: March 8, 2020

Fara are a great car hire company. Someone answered the phone straight away. We were picked up in about 10-15 mins. The car was immaculate and the counter staff were very friendly.

Reviewed: March 4, 2020

The staffs are helpful. We got free GPS and WiFi which are a great deal.

Reviewed: August 11, 2022

Car was a little dirty with food from previous renter, but very happy with the upgrade suggestion and service provided

Reviewed: July 5, 2022

Excelente servicio en el mostrador, personal amable y dedicado. Coché cumplió con las expectativas

Reviewed: September 5, 2019

The car was pretty average and had 135000 km on it. The guy at pick up counter was forcing us to buy insurance and was telling us all sorts of stories about sand storm and accidents. Which was bit too much.

Reviewed: August 14, 2019

Terrible service at car pick-up, ignorant personel, very rude and unprofessional. Had to wait for manager to come and finish the procedure. At the end we received extremely dirty and old car - over 130k km.

Reviewed: July 14, 2019

This car and the whole renting process were easy and wonderful!

Reviewed: July 11, 2019

Car was perfectly adequate But rental agreement refers to Avis for airport rental logistics ( there is also Payless sign below Avis) After long wait agent states that this is wrong location and Payless renters have to do all the paperwork at pickup location

Reviewed: June 20, 2022

The wait time to pick up the car was ~45 minutes. Other than that I have no complaints, the vehicle was as described, it performed well.

Reviewed: February 25, 2020

Car had a lot of smaller dents and scares. For the rest all well, no additional comments.

Reviewed: June 4, 2019

Some of the small cars were a little banged up or missing hubcaps. On the exterior, ours was fine, but they left trash in the back floorboard! I guess we got what we paid for.

Reviewed: April 19, 2022

Easy to find location. Free upgrade to SUV. Friendly service.

Reviewed: April 3, 2019

The only comment I can make is a mix up on paper work. At one point we were expecting a Hyundai I35 and ended up with a VW polo. Though this car served our purpose well it may have been nice to have that little more space.

Reviewed: January 17, 2019

Budget is great other than drop off which I think is trick at that airport in general.

Reviewed: October 28, 2021

quick efficient and upgraded to Ford Kuga as there was going to be a wait for the Suzuki. The car had done 150k km but was good condition everything worked and was top of the range. No faults with car at all. Returning the car was very quick and easy.

Reviewed: August 6, 2019

一部のサイトでは空港受け取りとなっているが、実際には送迎シャトルで移動する必要がある(ただしとても近い)。シャトルにはGlobal Rent a Carの表示があるが、降りるとどこにも看板がなく、atakだか他の会社が代行している様子。一応建物の自動ドアにはA4の紙でGlobalRentaCarのロゴが貼ってある

Reviewed: July 27, 2019

Everything is good. Fast receiving and return.

Reviewed: August 19, 2021

Got an even better car then the one we booked. Staff was extremely helpful.

Reviewed: February 20, 2020

We waited a bit at the airport for the shuttle to arrive at pick up. Car was in good condition with all defects marked with stickers. It was a Hyundai i10 which took two 24 inch long suitcases in its boot. Fuel consumption was at about 5.7L/100km and it was quite sufficient for winter driving on highways and main roads.

Reviewed: October 12, 2019

Unprofessional, Rude & Poor Service. Upon getting the Mazda CX-3, Procar staff named Christian did not bother to check the car together. All he said was you go round and take pictures of the car. Shouldn't they have a more professional renting procedure for customer's peace of mind? Car remote got cranky after the first few days. Thought was due to weak battery. On my 12th day, at the peak of the water fall, car remote could not work. Tried for closed to 1 hour in the freezing weather, and it suddenly works. On my 13th day, car broke down: Steering got very tied and indicator flashes pull over. Fortunately I was in a small town near petrol kiosk. Called Procar hotline, they referred me to a technical expert and requested me to change battery of the remote control. To diagnosed the problem I have to walked 20 mins in the rain to a shopping center to replace the remote's battery, but the engine still failed to start. Called Procar again, referred back to staff Christian. Requested him to checked my email of the dashboard indications, I sent. He got impatient and crudely exclaimed that he got 15 email addresses, which one am I referring to, when there is only one email stated on Procar website (Rude). Instead of getting an agent to take over, he asked me to seek help from kiosk attendance to run start the car and eventually to call a service agent to charge the car battery. That was when the kiosk attendance spotted the broken belt. Service Agent also wasted much time driving to and fro to look for right tools to install the belt. Wasted more than half a day of my leisure trip thus had to forego some destinations. Also had to pay for the service and got the refund later. Procar staff could have been proactive to contact and liaised with a service agent instead of having their customer diagnose and communicating via the kiosk attendance. As a leisure traveler, it's devastating: lost time, lost Skype cost, traumatized and stressed.

Reviewed: July 30, 2019

The people at the front counter became extremely short with us. We were working to figure out the credit card situation to pay for the downpayment and they started getting rude when we were asking questions to figure it out. They also made it seem they wanted us to buy the insurance rather then the down payment so they made the down payment as difficult as possible so we would just pay for the insurance.

Reviewed: September 14, 2019

When we returned car the staff at the car rental company said the car has a little scratch that even can't be seen it. They were trying to make us to pay for this damage and finally we found this scratch in the photo that we took before. we fought with this guy in a hour and almost missed flight. I will not use this GREEN MOTION again! By the way, I saw people complain the same situation in internet..

Reviewed: September 8, 2019

Long wait to pick up our vehicle, almost 2 hours. Wouldn’t reimburse us for bringing the car back a day early when our flights got changed.

Reviewed: September 1, 2019

Our car wasn’t available so we waited 2 hours for a car. When we dropped it off at the end of the trip, it took so long that I missed my flight home and was stuck in Iceland an extra night.

Reviewed: September 30, 2019

Still did not get any official paper about my closed booking, still hola a lot of money on my bank account without any reason, no documents, just really terrible.

Reviewed: February 13, 2020

Great people work there. Everything was perfect exept one thing - radio wasn't workin in the car.

Reviewed: January 15, 2020

Great service, car in good condition, flexible and no pushy insurance upsell. There was someone waiting for us at the airport with our names to pick us up - everything went fast and smooth.

Reviewed: August 13, 2019

Company took money- but didn’t end up having the car and actually said there is not one on the whole island- took two hours of calling around finally found an old very larg diesel truck like vehicle had over 205k miles no a/c no gps.

Reviewed: December 15, 2019

Not realising that the pick up location is outside the airport and waiting for transportation. Disappointing to have been given a different car to our selection.

Reviewed: September 14, 2019

The pick up time was 8 am the erp showed up at 910 and told me he did not have to answer me sa to why he was late he looked hung over

Reviewed: August 27, 2019

When we received the car, it had only a quarter of the fuel tank filled and it was pretty dirty on the outside. When we came to drop off the car, there was no one in the office for about 10 minutes.

Reviewed: July 2, 2019

Gold car was wonderful to deal with. Nice car, low kilometres, economical to drive, clean inside and out. We reviewed the car together with the gold car representative for any previous damage. We felt confident that the car would get us around Iceland without any surprises. Check in was prompt and courteous. We would definitely use gold car again. They did offer insurance if we wanted it, and we were ready with documents to turn it down. There was no hard sell.

Reviewed: July 27, 2018

Like: Nice car, good driving brief prior to departure, good pricing, convenient location
Dislike: Would have like to see agent at drop off but not available, dropped keys in return box after waiting as long as possible

Reviewed: September 12, 2019

We waited almost 2 hours to pick up the vehicle. Very disorganized office

Reviewed: June 12, 2019

Professional staff and big selection!

Reviewed: June 6, 2019

I was charged £170 for windscreen damage that did not happen in my rental but they would not listen - very poor!!

Reviewed: June 4, 2019

The pick up service was excellent and very quick. We were surprised how nice the car was as well and that the car had a GPS.