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Last updated on: April 13, 2024
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23Rental Locations
9Airport Locations
Map View of Car Rental Locations in Raleigh
Budget
8.2/10
Thrifty
9.2/10
AVIS
8.2/10
Alamo
9.4/10
PAYLESS
9.7/10
Advantage
8.4/10
Hertz
9.1/10
Europcar
9.0/10
Dollar
8.2/10
Reviewed: March 28, 2024
Twice now used budget and twice the screwed me over on the final bill, always additional charge with no explanation or justification.
Reviewed: February 15, 2020
There were two unexpected situations: 1. I chose Full to Full fuel option, but the staff asked me to switch to another fuel option which is to return empty, for a higher fee. I don't understand this kind of business practice, and hope this will stop. 2. I booked a Toyota Prius, but I got Ford Fusion hybrid, but I was happy with the change.
Reviewed: August 4, 2019
Great company with great customer services and straightforward business. They provided me with what I needed in no time and the fulfilled my reservation with Easyrentcars without any problem.
Reviewed: November 21, 2023
I liked the car and I thank Thrifty for the service!
Reviewed: September 5, 2023
our flight was delayed and tried to call the office to explain the delay but after 6 times and 20 minutes later i decided to stop calling, although they didn’t charged me extra for this delay.
Reviewed: December 5, 2022
1) First car assigned was not clean and had feces in the back seat. I had to go in and have another car assigned. 2) When I dropped off car, it was clean, had a full tank of gas, and was on time. I was told I would get a receipt sent to me. Not only did I not get a receipt sent, but I was charged an additional US$80.01 without any explanation. I have now had to put the charge into dispute with my credit card company.
Reviewed: October 28, 2022
Avis at RDU makes everyone wait forever. This has been happening ever since I moved to the RTP area, i.e., since August. While I am an AVIS preferred customer, I find that I could not use my "Wizard" or AVIS preferred number for this booking and therefore have to wait in line - it has never been less than an hour waiting time. If they assign you the car quickly, you'll spend 30+ minutes waiting for the car to actually become available. Or you might just spend an hour standing in queue. My flight from New York was 1 hr 48 minutes long. I spent 1 hr waiting in line at Avis RDU. I have also rented from Hertz/Thrifty in the same RDU location. Their process was painless and swift. The staff at AVIS is trying their best but obviously something is not working. I think it's because the staff are so polite that customers like me return time after time despite the frustrating and lengthy pick up process.
Reviewed: June 25, 2019
I waited 2.5 hours for a car. It was dirty and did not smell good when I finally received it. When I dropped the car, the employee told me that the initial pick up point did not even enter the vehicle number on my file.
Reviewed: May 25, 2022
I was upgraded to an MPV due to the lack of available cars in my category.
Reviewed: June 16, 2019
Alamo service was outstanding. I will try to use Alamo in the future as long as the price is competitive.
Reviewed: May 22, 2018
Like: Very comfortable for a long trip
Dislike: The license renewal was two months out of date which could have caused a problem... but didn't luckily.
Reviewed: March 6, 2020
Staff was going thru a new credit card system, so it took a little longer to process everything. Staff was nice and polite.
Reviewed: August 30, 2019
Billing process should more easy and smooth and basic car accessories like mobile holder should be with car.
Reviewed: May 13, 2019
The portal was fine...Advantage is a disaster os a rental company ...but their fees are decent..
Reviewed: January 15, 2019
Dirty, smelly cars, not happy with Advantage for the first time, i changed car because alignment on my car was out so they changed 139$ on it. Weird. Not happy with Advantage at RDU
Reviewed: August 13, 2019
Very easy process. Had to ask for existing damage to be noted on the form before I signed and took the car as the form I was presented with didn’t document all existing damage. I fear if I had not asked for a member of staff to check the car again and document correctly before me leaving I would have been charged for damage that was there before on return of the vehicle. Other than this point everything else was faultless and the car was fantastic.
Reviewed: August 22, 2018
Dislike: Fairly good price on car. Friend got a better deal from someone else online.
Reviewed: June 1, 2019
I booked Toyota Camry. But they didn’t had Camry. Why? I have not heard KIA. I don’t like KIA.
Reviewed: January 26, 2019
The staff is courteous, kind, and accommodating. The Cars are very nice.
Reviewed: July 19, 2018
Like: The process was easy to reserve online. Pickup was a breeze and the staff was very helpful. Will definitely use again and highly recommend.
Reviewed: June 6, 2018
Like: I liked everything from taking car to drop off.
