The car was very clean when we picked it up. We were not advised about toll road charges prior to pick up. The car had a full tank of gas on pick up.
The technician on pickup went over the car and identified all the marks and dents (although there wasn't many) and recorded them on his sheet.
The price we paid was the price quoted. We were very happy with our rental car, great gas mileage. Gas price for premium $1.12 per litre. All gas stations have the same prices.
6PESIMA - FUI ESTAFADO POR LA RENTADORA Y QEEQ NO ME RESPALDA
Mentiroso. En mostrador me indicaron que el seguro de RC contratado en la app no era valido y me exigieron tomar uno nuevo. Luego resulto que BUDGET me estafo, ya que lo que me habia vendido era un incremento de cobertura.
Pésimo servicio, inicialmente nunca llegaron por nosotros en el servicio de bus ya que están fuera del aeropuerto, tuve que pagar transporte hacía Europcar, cuando llegué me exigieron que debía dejar un depósito de $1500 dólares (en el contrato hablaba de $350), luego me entregaron un vehículo con problemas en la defensa la cual colocó en todo momento en riesgo nuestras vidas durante todo el viaje, además no informaron al momento de ellos entregarlo para lo cual cuando se estaba devolviendo el vehículo trataron de echarme la culpa del daño del mismo y que debía pagar sin importar si llevaba la evidencia (es una vieja técnica para presionar al cliente para que pague porque si no pierde el vuelo), no se dejen estafar, siempre graben sin pena, detalladamente todo el vehículo tanto por fuera como por dentro, verifiquen que todo funcione correctamente y en caso de una injusticia no duden en llamar a la policía, si tienen la evidencia no tienen por que temer pero no nos podemos dejar que nos timen y esperen siempre a que les devuelvan cada peso del depósito antes de irse.
Nunca me entregaron el carro, la oficina estaba cerrada, mi reserva era a las 9.00 am y me retiré del lugar como a las 9m30 a.m hacia otra arrendadora, y nunca llegó el personal del counter, tuve que alquilar de apuro en otro lugar, casi no encuentro carro y esto era para celebrar el cumpleaños de mi hija, por suerte en National me atendieron super bien.
The credit card process is complicate at budget. They blocked an amount of $250 from my credit card they also asked me to sign two additional vouchers which I refused to
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess?
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
January 5, 2023
Destination: Changuinola
El vehiculo era lo que esperaba, la atencion fue excelente
View moreNovember 30, 2022
Destination: Panama City
The car was very clean when we picked it up. We were not advised about toll road charges prior to pick up. The car had a full tank of gas on pick up. The technician on pickup went over the car and identified all the marks and dents (although there wasn't many) and recorded them on his sheet. The price we paid was the price quoted. We were very happy with our rental car, great gas mileage. Gas price for premium $1.12 per litre. All gas stations have the same prices.
View moreNovember 28, 2022
Destination: David
El auto excelente
View moreMay 26, 2022
Destination: Panama City
Mentiroso. En mostrador me indicaron que el seguro de RC contratado en la app no era valido y me exigieron tomar uno nuevo. Luego resulto que BUDGET me estafo, ya que lo que me habia vendido era un incremento de cobertura.
View moreMay 20, 2022
Destination: Panama City
Pésimo servicio, inicialmente nunca llegaron por nosotros en el servicio de bus ya que están fuera del aeropuerto, tuve que pagar transporte hacía Europcar, cuando llegué me exigieron que debía dejar un depósito de $1500 dólares (en el contrato hablaba de $350), luego me entregaron un vehículo con problemas en la defensa la cual colocó en todo momento en riesgo nuestras vidas durante todo el viaje, además no informaron al momento de ellos entregarlo para lo cual cuando se estaba devolviendo el vehículo trataron de echarme la culpa del daño del mismo y que debía pagar sin importar si llevaba la evidencia (es una vieja técnica para presionar al cliente para que pague porque si no pierde el vuelo), no se dejen estafar, siempre graben sin pena, detalladamente todo el vehículo tanto por fuera como por dentro, verifiquen que todo funcione correctamente y en caso de una injusticia no duden en llamar a la policía, si tienen la evidencia no tienen por que temer pero no nos podemos dejar que nos timen y esperen siempre a que les devuelvan cada peso del depósito antes de irse.
View moreAugust 24, 2021
Destination: Panama City
Nunca me entregaron el carro, la oficina estaba cerrada, mi reserva era a las 9.00 am y me retiré del lugar como a las 9m30 a.m hacia otra arrendadora, y nunca llegó el personal del counter, tuve que alquilar de apuro en otro lugar, casi no encuentro carro y esto era para celebrar el cumpleaños de mi hija, por suerte en National me atendieron super bien.
View moreAugust 7, 2020
Destination: David
I had to purchase extra insurance. It felt as a scam because I had already purchased insurance from qeeq.
View moreAugust 2, 2019
Destination: Panama City
Counter staff at the pick-up location (Thrifty) tried to offer me aditional insurance.
View moreJuly 8, 2019
Destination: Panama City
The credit card process is complicate at budget. They blocked an amount of $250 from my credit card they also asked me to sign two additional vouchers which I refused to
View more