To drive in Saudi Arabia, a valid driver's license from country of residence is required. An International driver's license is highly recommended for anyone live outside Saudi Arabia as some car rental company will require international drivers to present an IDP. Driver's license printed with non Roman Alphabet must present an IDP together with the original driver’s license.
The license should be held for at least 1 or 2 years(according to car rental company) with no major endorsements.
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
I am writing to express my dissatisfaction with the recent rental experience I had with your company. upon arriving at the rental location, I was provided with a significantly smaller car than the one I had reserved and expected.the reservation clearly stated that I would be receiving a [hundyi elentra , or similar categories , which was essential for my trip due to , luggage space and comfort. Unfortunately, the vehicle provided to me was not suitable for my needs and its smaller.
it happen a conflict between the qeek company and the hertez company .
Main issue is Riyadh airport T2 pickup location always has issues of system
down or no cars resulting in long waits
Always go to T5 atleast they have cars
Car wasn’t cleaned properly inside but was good overall
7.3Bad smell because of cigarette smoking i
High beam didn't work
Delivered almost with an empty tank
I got a free upgrade from Corolla to Sonata, but the previous car user was a smoker and it took a couple of days to get rid of smell. Also the high beam didn't work.
According to contact should be tank full to full, but the real case was same to same and the car delivered with almost empty tank (less than 70Km)
Guys, actually it was one of the worst experience I ever seen in my life! they gave the car without fuel, after 10 minutes from leaving the airport the car has been stopped because of the fuel and I waited more than an hour to go get fuel and get back to the car, it's really a shame!
It was observed that the front desk staff were asking about the payment that already paid online. I had to rle explain to him that I has already paid for the booking through Easyrentcar website.
The car was a brand new Corolla in absolutely pristine condition. It was truly a pleasure renting that car. The attitude of the service staff was very professional. The entire process was handled very well.
Car was new, clean, and in good condition. However, the front desk person did not see the reservation at first and it took him a long time to figure out a way to give me the car.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
March 20, 2024
Destination: Riyadh
I am writing to express my dissatisfaction with the recent rental experience I had with your company. upon arriving at the rental location, I was provided with a significantly smaller car than the one I had reserved and expected.the reservation clearly stated that I would be receiving a [hundyi elentra , or similar categories , which was essential for my trip due to , luggage space and comfort. Unfortunately, the vehicle provided to me was not suitable for my needs and its smaller. it happen a conflict between the qeek company and the hertez company .
View moreMarch 9, 2024
Destination: Riyadh
Main issue is Riyadh airport T2 pickup location always has issues of system down or no cars resulting in long waits Always go to T5 atleast they have cars Car wasn’t cleaned properly inside but was good overall
View moreMarch 1, 2024
Destination: Riyadh
Excellent service. Great pick up - very fast. Drop off was even better - guy who handled the drop off was amazingly efficient - fastest ever drop off.
View moreJanuary 2, 2024
Destination: Jeddah
Veey smooth!
View moreJanuary 2, 2024
Destination: Jeddah
Carbon good condition brand new
View moreAugust 3, 2022
Destination: Jeddah
Excellent service, very smooth & quick.
View moreMay 26, 2022
Destination: Riyadh
كانت عملية الاستلام والتسليم جيدة وارتحت للتعامل معهم في كثير من حجوزاتي
View moreApril 6, 2022
Destination: Jeddah
I got a free upgrade from Corolla to Sonata, but the previous car user was a smoker and it took a couple of days to get rid of smell. Also the high beam didn't work. According to contact should be tank full to full, but the real case was same to same and the car delivered with almost empty tank (less than 70Km)
View moreFebruary 25, 2020
Destination: Riyadh
Guys, actually it was one of the worst experience I ever seen in my life! they gave the car without fuel, after 10 minutes from leaving the airport the car has been stopped because of the fuel and I waited more than an hour to go get fuel and get back to the car, it's really a shame!
View moreFebruary 25, 2020
Destination: Jeddah
Drop off was a bit far and the system did not capture that my payment has been prepaid
View moreJanuary 15, 2020
Destination: Madina
It was observed that the front desk staff were asking about the payment that already paid online. I had to rle explain to him that I has already paid for the booking through Easyrentcar website.
View moreNovember 29, 2019
Destination: Dammam
The car was a brand new Corolla in absolutely pristine condition. It was truly a pleasure renting that car. The attitude of the service staff was very professional. The entire process was handled very well.
View moreNovember 10, 2019
Destination: Jeddah
احب ان اشكر موظف الاستقبال لدى اڤيس لحسن استقباله ولطافته.
View moreSeptember 21, 2019
Destination: Jeddah
Good front desk staff
View moreSeptember 6, 2019
Destination: Riyadh
As expected
View moreSeptember 6, 2019
Destination: Dammam
Very slow process and incorrect invoice
View moreJuly 23, 2019
Destination: Jeddah
Car was new, clean, and in good condition. However, the front desk person did not see the reservation at first and it took him a long time to figure out a way to give me the car.
View more