Driver's License in United Arab Emirates
To rent a car and drive in the United Arab Emirates the driver must present a valid driver's license which has been held for at least 1 or 2 years (according to different car rental company).
Customers with the following national driver's license can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland. Please note that customers from Greece, Japan, Korea and Turkey must present a valid translation of their licenses approved by the Council or Embassy.
All other customers must present a valid International Driving Permit (IDP) together with their original driver's license at the
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
March 11, 2024
Destination: Dubai
Accueil bien passé jusqu’au moment où ils ont essayé de me facturer des frais de prise en charge à l’aéroport de 65 dirhams ce que j’ai naturellement contesté car je n’ai pas entendu parler de ça lors de ma réservation et ils ont mis presque 20 minutes à le chercher pour me le montrer mais sans succès, ensuite ils se sont rendus compte qu’il n’y avait pas de disponible le peti suv que j’ai réservé mais sans rien me dire ils m’ont tout simplement indiqué voici la voiture que vous avez réservé en me montrant une berline et j’ai catégoriquement refusé et finalement j’ai eu une gamme supérieure. Je trouve qu’il y a eu une intention de tromperie.
View moreMarch 10, 2024
Destination: Sharjah
Car pick-up and drop-off are excellent, BUT releasing the blocked deposit is not at a bar with the other companies, they will keep blocking the deposit in your credit card for at leat 21 days, waiting for any traffic fines or toll charges. This is unusual and I didn't face such experience with international car hire companies. So if you don't mind seeing a blocked amount in your credit card for 21 days, I highly recommend them.
View moreMarch 7, 2024
Destination: Dubai
I prefer hertz now because staff is very friendly and they take very less time to providena car Overall i am satisfied with the service
View moreMarch 1, 2024
Destination: Dubai
Good service
View moreMarch 1, 2024
Destination: Dubai
Good service
View moreJanuary 21, 2024
Destination: Abu Dhabi
NOT BAD
View moreJanuary 10, 2024
Destination: Abu Dhabi
借りるまでに時間が少しかかりすぎた。
View moreJanuary 5, 2024
Destination: Dubai
Quite busy but rental draw and return went smoothly.
View moreJanuary 5, 2024
Destination: Dubai
Change instructions on pick up to call Green motion on arrival. The booking agent QEEQ instructions were incorrect, a representative was not awaiting with a board with my name. this is why it took 30 min when I arrived, otherwise service was excellent.
View moreJanuary 4, 2024
Destination: Dubai
No body at the counter for up to 40 min. and then all the customers have to wait without any queue.
View moreJanuary 2, 2024
Destination: Dubai
Staffs were friendly
View moreDecember 29, 2023
Destination: Abu Dhabi
Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.
View moreDecember 26, 2023
Destination: Dubai
The car was smelly. Smoking smell mainly.
View moreDecember 4, 2023
Destination: Dubai
excellent service, car was clean and easiness to handle at the airport
View moreDecember 4, 2023
Destination: Dubai
excellent service, car was clean and easiness to handle at the airport
View moreDecember 4, 2023
Destination: Dubai
excellent service, car was clean and easiness to handle at the airport
View moreDecember 3, 2023
Destination: Dubai
Really good experience. Very courteous and responsive staff.
View moreNovember 10, 2023
Destination: Dubai
car booked on qeeq was Hyundai Tucson but car was provided Hyundai Creta, called DRIUS rep to explain to him the difference in size and prices which was showing on qeeq site. unfortunately DRIVUS rep kept saying no they are both same type, size and price. i disagreed with him but i had to accept the car cause i had no choices. then i raised a complain to QEEQ with the incident. still waiting for case to be resolved.
View moreSeptember 19, 2023
Destination: Dubai
The car and the service from Autostrad was an absolutely satisfying experience.
View moreSeptember 19, 2023
Destination: Dubai
They were great. Would recommend in UAE.
View moreSeptember 7, 2023
Destination: Dubai
Very good experience & professional staff
View moreSeptember 1, 2023
Destination: Dubai
Use DOLLAR all the time Very friendly staff and high quality cars
View moreJuly 28, 2023
Destination: Abu Dhabi
It took a long time to receive the car
View moreJune 7, 2023
Destination: Dubai
I think Mr Punit Anand should be singled out for commendation. He is an asset to Autostrad
View moreJanuary 15, 2023
Destination: Abu Dhabi
Good service at the pick up stage. worse service at the drop off stage (no person in charge, unclear process, lot of time waiting)
View moreDecember 16, 2022
Destination: Dubai
Excellent car and cleanliness. They scour the car for any mark whatsoever! They look with a fine tooth comb. In fairness they do this at checkout and check in. Make sure you video car yourself at start
View moreDecember 6, 2022
Destination: Abu Dhabi
The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.
View moreNovember 22, 2022
Destination: Dubai
They kindly upgraded me to a larger car. Service excellent
View moreNovember 21, 2022
Destination: Dubai
Car did not have Android Auto/Car Play
View moreNovember 8, 2022
Destination: Dubai
Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.
View moreNovember 1, 2022
Destination: Dubai
There were too many unplanned charges here and there attached to this rental.
View moreOctober 25, 2022
Destination: Dubai
Autostred hae charged 50% me additional money without any explanation
View moreOctober 18, 2022
Destination: Dubai
I waited a long time to get the car
View moreOctober 14, 2022
Destination: Dubai
I try this company first and last time in my life they blocked heavy amount from my credit card No any damages I remember i made some 2 or 3 mistakes and I received different types of fines from THIRFTY OFFICAL EMAIL 4 days ago I returned the car they still are sending dummy email for fines Not sending any offical letter from UAE police Any evidence not proof on UAE Online system If i asked to Thirfty they asked we have already paid thats why not showing on system Half an hour ago I received email and daily checking UAE Online system their no any complaints Thats is the best way to earn money for this types of company So pls be careful
View moreSeptember 12, 2022
Destination: Dubai
Pick and drop off could be more quicker compared to other providers on site. But staff were very friendly and accommodative.
View moreSeptember 6, 2022
Destination: Abu Dhabi
Simple to rent. Took a higher deposit because it was not through Dollar direct, which was a little disappointing. Car was in great condition. To find the Dollar desk was easy. Car just outside in Mall carpark. But returning was difficult to find as the Mall has two parts and a mezzanine!
View moreAugust 26, 2022
Destination: Dubai
Hertz was great experience.
View moreJune 17, 2022
Destination: Dubai
So much quicker to hire a car here then in Abu Dhabi
View moreMay 28, 2022
Destination: Abu Dhabi
Car was ok but old and a little tired. They took additional payment and the repayment time was a little excessive in my opinion
View moreMay 28, 2022
Destination: Abu Dhabi
Even taking the extra XS cover. I was still required to leave a large deposit? Maybe that is my misunderstanding.
View moreMay 26, 2022
Destination: Dubai
europe car charged me the full amount even i mentioned to them that you charged me 104$ and i have to pay the rest but they said that nothing was paid, please send me clarification about this issue. thanks, jamal
View moreApril 21, 2022
Destination: Dubai
Got a free upgrade..the car was good and the staff was helpful . recommend..though I guess need more clarity on toll and fines while dropping off car
View moreMarch 22, 2022
Destination: Dubai
The car was virtually new as it was a 2022 car. However the engine was too small for the size of the car and with a full load the car was struggling a bit. Also I landed in T2 at Dubai airport and had to hire a taxi with all my luggage to T1 to pick up the car. The process at the registration dest took nearly 1.5 hours as there was only one person at the desk and it was taking too long to deal with customers, baring in mind that only three customers were in front of me. The customers we haggling the price of the rental and this took a long time. It took us more than 3 hours to get into the car which was very tiring and not acceptable.
View moreFebruary 26, 2022
Destination: Dubai
Pick up location if you are coming from terminal 3 with family and kid is very inconvenient. It should mention terminal while booking.
View moreFebruary 24, 2022
Destination: Dubai
amazing
View moreNovember 30, 2021
Destination: Abu Dhabi
Easy pick up... Clean car... Easy drop off.. Cheap rates
View moreNovember 29, 2021
Destination: Dubai
Mr. Ayman is the best. He provided me with a nice upgrade.
View moreNovember 20, 2021
Destination: Dubai
Very nice brand new car.
View moreNovember 2, 2021
Destination: Abu Dhabi
This is my first experience with Europecar in Abu Dhabi and i will always use Europecar for this destination.
View moreNovember 1, 2021
Destination: Dubai
They provided me a complementary upgrade.
View more