From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3185729087
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3185729087
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Driver's License in United Arab Emirates

To rent a car and drive in the United Arab Emirates the driver must present a valid driver's license which has been held for at least 1 or 2 years (according to different car rental company).


Customers with the following national driver's license can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland. Please note that customers from Greece, Japan, Korea and Turkey must present a valid translation of their licenses approved by the Council or Embassy.


All other customers must present a valid International Driving Permit (IDP) together with their original driver's license at the time of rental.


*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.


More Details

Guest reviews

1 /
S.DJIBOM

March 11, 2024

Destination: Dubai

9.3Excellent

Accueil bien passé jusqu’au moment où ils ont essayé de me facturer des frais de prise en charge à l’aéroport de 65 dirhams ce que j’ai naturellement contesté car je n’ai pas entendu parler de ça lors de ma réservation et ils ont mis presque 20 minutes à le chercher pour me le montrer mais sans succès, ensuite ils se sont rendus compte qu’il n’y avait pas de disponible le peti suv que j’ai réservé mais sans rien me dire ils m’ont tout simplement indiqué voici la voiture que vous avez réservé en me montrant une berline et j’ai catégoriquement refusé et finalement j’ai eu une gamme supérieure. Je trouve qu’il y a eu une intention de tromperie.

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March 10, 2024

Destination: Sharjah

8.3Great service but the insurance deposit

Car pick-up and drop-off are excellent, BUT releasing the blocked deposit is not at a bar with the other companies, they will keep blocking the deposit in your credit card for at leat 21 days, waiting for any traffic fines or toll charges. This is unusual and I didn't face such experience with international car hire companies. So if you don't mind seeing a blocked amount in your credit card for 21 days, I highly recommend them.

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H.Rehman

March 7, 2024

Destination: Dubai

9.3I am satisfied

I prefer hertz now because staff is very friendly and they take very less time to providena car Overall i am satisfied with the service

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Michael Edwards

March 1, 2024

Destination: Dubai

10Good service

Good service

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Michael Edwards

March 1, 2024

Destination: Dubai

10Good Rental

Good service

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January 21, 2024

Destination: Abu Dhabi

9.7Excellent

NOT BAD

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japanese

January 10, 2024

Destination: Abu Dhabi

8.3Very good

借りるまでに時間が少しかかりすぎた。

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January 5, 2024

Destination: Dubai

9.7Easy-Breezy

Quite busy but rental draw and return went smoothly.

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D.Chiechi

January 5, 2024

Destination: Dubai

10Excellent

Change instructions on pick up to call Green motion on arrival. The booking agent QEEQ instructions were incorrect, a representative was not awaiting with a board with my name. this is why it took 30 min when I arrived, otherwise service was excellent.

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J

January 4, 2024

Destination: Dubai

7Hmmmmm...

No body at the counter for up to 40 min. and then all the customers have to wait without any queue.

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N.Abdul Khalid

January 2, 2024

Destination: Dubai

10Amazing vehicle to rent. Prices are affordable. Just take note of the deposits

Staffs were friendly

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December 29, 2023

Destination: Abu Dhabi

10competitive pricing and smooth booking

Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.

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S.Gharzeddine

December 26, 2023

Destination: Dubai

8.7Very good

The car was smelly. Smoking smell mainly.

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H.Obhayo

December 4, 2023

Destination: Dubai

9excellent

excellent service, car was clean and easiness to handle at the airport

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H.Obhayo

December 4, 2023

Destination: Dubai

10excellent

excellent service, car was clean and easiness to handle at the airport

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H.Obhayo

December 4, 2023

Destination: Dubai

10excellent

excellent service, car was clean and easiness to handle at the airport

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priya ananthan

December 3, 2023

Destination: Dubai

10Excellent

Really good experience. Very courteous and responsive staff.

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K.Alsayari

November 10, 2023

Destination: Dubai

9.6Excellent

car booked on qeeq was Hyundai Tucson but car was provided Hyundai Creta, called DRIUS rep to explain to him the difference in size and prices which was showing on qeeq site. unfortunately DRIVUS rep kept saying no they are both same type, size and price. i disagreed with him but i had to accept the car cause i had no choices. then i raised a complain to QEEQ with the incident. still waiting for case to be resolved.

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Farhad Zaiwalla

September 19, 2023

Destination: Dubai

10Excellent

The car and the service from Autostrad was an absolutely satisfying experience.

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Muhammad

September 19, 2023

Destination: Dubai

10Great

They were great. Would recommend in UAE.

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Ahmed Amine

September 7, 2023

Destination: Dubai

10A Great Experience

Very good experience & professional staff

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N.Akbar

September 1, 2023

Destination: Dubai

10Easy and efficient

Use DOLLAR all the time Very friendly staff and high quality cars

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M.ALMUTAIRI

July 28, 2023

Destination: Abu Dhabi

7Good experience

It took a long time to receive the car

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t.dubb

June 7, 2023

Destination: Dubai

10Excellent

I think Mr Punit Anand should be singled out for commendation. He is an asset to Autostrad

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Y.Saban

January 15, 2023

Destination: Abu Dhabi

8.3Qeeq is agood pltform for car rental !

Good service at the pick up stage. worse service at the drop off stage (no person in charge, unclear process, lot of time waiting)

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mike johnson

December 16, 2022

Destination: Dubai

10Excellent but note any marks whatsoever

Excellent car and cleanliness. They scour the car for any mark whatsoever! They look with a fine tooth comb. In fairness they do this at checkout and check in. Make sure you video car yourself at start

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Zain M

December 6, 2022

Destination: Abu Dhabi

8.3Car Rental with ease and confidence

The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

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M.Robinson

November 22, 2022

Destination: Dubai

10Easy and good value

They kindly upgraded me to a larger car. Service excellent

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November 21, 2022

Destination: Dubai

6.7Very basic. Customer service takes a long time to get your car out for you.

Car did not have Android Auto/Car Play

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K.Alsaif

November 8, 2022

Destination: Dubai

8.7Disappointing service from Hertz

Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.

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A.Ikezahu

November 1, 2022

Destination: Dubai

9.3The car I got was okay, but I was particularly not happy with too many charges from Europcar & Dubai

There were too many unplanned charges here and there attached to this rental.

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F.Saleem

October 25, 2022

Destination: Dubai

6Paid a lot more than expected

Autostred hae charged 50% me additional money without any explanation

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Ayman Abu-Ghalwa

October 18, 2022

Destination: Dubai

9.3Excellent

I waited a long time to get the car

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Muhammad Mubashir

October 14, 2022

Destination: Dubai

2Very bad

I try this company first and last time in my life they blocked heavy amount from my credit card No any damages I remember i made some 2 or 3 mistakes and I received different types of fines from THIRFTY OFFICAL EMAIL 4 days ago I returned the car they still are sending dummy email for fines Not sending any offical letter from UAE police Any evidence not proof on UAE Online system If i asked to Thirfty they asked we have already paid thats why not showing on system Half an hour ago I received email and daily checking UAE Online system their no any complaints Thats is the best way to earn money for this types of company So pls be careful

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P.Bhaskar

September 12, 2022

Destination: Dubai

9.3Excellent

Pick and drop off could be more quicker compared to other providers on site. But staff were very friendly and accommodative.

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John Crowther

September 6, 2022

Destination: Abu Dhabi

8.7Quick and Easy Car rental for Abu Dhabi

Simple to rent. Took a higher deposit because it was not through Dollar direct, which was a little disappointing. Car was in great condition. To find the Dollar desk was easy. Car just outside in Mall carpark. But returning was difficult to find as the Mall has two parts and a mezzanine!

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August 26, 2022

Destination: Dubai

10It was fantastic booking and rental experience in Dubai.

Hertz was great experience.

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Nick Power

June 17, 2022

Destination: Dubai

9.7Good job

So much quicker to hire a car here then in Abu Dhabi

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John Crowther

May 28, 2022

Destination: Abu Dhabi

7.7A good place for a cheap car

Car was ok but old and a little tired. They took additional payment and the repayment time was a little excessive in my opinion

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John Crowther

May 28, 2022

Destination: Abu Dhabi

8Very efficient service

Even taking the extra XS cover. I was still required to leave a large deposit? Maybe that is my misunderstanding.

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jamal abu sway

May 26, 2022

Destination: Dubai

7.7ggod

europe car charged me the full amount even i mentioned to them that you charged me 104$ and i have to pay the rest but they said that nothing was paid, please send me clarification about this issue. thanks, jamal

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S.Agarwal

April 21, 2022

Destination: Dubai

10Positive and recommend

Got a free upgrade..the car was good and the staff was helpful . recommend..though I guess need more clarity on toll and fines while dropping off car

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Rafid Alkhaddar

March 22, 2022

Destination: Dubai

8.7Once I got the car the experience was very good but not before it.

The car was virtually new as it was a 2022 car. However the engine was too small for the size of the car and with a full load the car was struggling a bit. Also I landed in T2 at Dubai airport and had to hire a taxi with all my luggage to T1 to pick up the car. The process at the registration dest took nearly 1.5 hours as there was only one person at the desk and it was taking too long to deal with customers, baring in mind that only three customers were in front of me. The customers we haggling the price of the rental and this took a long time. It took us more than 3 hours to get into the car which was very tiring and not acceptable.

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February 26, 2022

Destination: Dubai

6.3Nice but inconvenient in terms of pick up if coming from terminal 3

Pick up location if you are coming from terminal 3 with family and kid is very inconvenient. It should mention terminal while booking.

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H.Zeitoun

February 24, 2022

Destination: Dubai

10amazing

amazing

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K.Chhatwani

November 30, 2021

Destination: Abu Dhabi

9.7Easy excellent cheap

Easy pick up... Clean car... Easy drop off.. Cheap rates

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H.AGEEL

November 29, 2021

Destination: Dubai

10Excellent

Mr. Ayman is the best. He provided me with a nice upgrade.

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November 20, 2021

Destination: Dubai

9Satisfied.

Very nice brand new car.

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A.abdulla

November 2, 2021

Destination: Abu Dhabi

10Got brand new car with cruise control and pick up from airport for best price, highly recommend

This is my first experience with Europecar in Abu Dhabi and i will always use Europecar for this destination.

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H.AGEEL

November 1, 2021

Destination: Dubai

10Great experience.

They provided me a complementary upgrade.

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Best car rental deals in United Arab Emirates

Best rates found by QEEQ users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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