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Avis, Hilo International Airport Car Rental

Avis 1000+ ratings, 7 reviews

Hawaii - Hawaii Island, Hawaii, United States

9.0 / 10 Excellent

Avis - Hilo International Airport Information, Car Rental Instructions & Policies

Address

1 General Lyman Field Hilo Intl Airport (hawaii), Hilo, 96720, United States

Telephone

+18089351298 / +18089339163

Pick-up Instructions

The Avis - Hilo International Airport car rental location is in terminal

You can walk to the counter of Avis - Hilo International Airport car rental.

Terminal rental counter and pick-up

Drop-off Instructions

AFTER-HOURS RETURNS: Drop box is available at the counter.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -22:30
06:00 -22:30
06:00 -22:30
06:00 -22:30
06:00 -22:30
06:00 -22:30
06:00 -22:30

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Fiat Panda 5 Doors

Toyota Yaris

Fiat 500

Fiat Doblo

Volkswagen Up

Mitsubishi Mirage

Renault Logan

Opel Corsa

Seat Leon

Toyota Yaris

Opel Astra

Toyota Crown Or Similar

Kia Picanto

Kia K4

Volksvagen Polo

Ford Focus Keyless

Show more >

Fiat Panda 5 Doors

Toyota Yaris

Fiat 500

Fiat Doblo

Volkswagen Up

Mitsubishi Mirage

Renault Logan

Opel Corsa

Seat Leon

Toyota Yaris

Opel Astra

Toyota Crown Or Similar

Kia Picanto

Kia K4

Volksvagen Polo

Ford Focus Keyless

Peugeot 301

Hyundai Accent Solaris

Volkswagen Jetta Or Similar

Fiat Fiorino

Nissan Sunny

Chevrolet Tahoe Or Similar

Vw T-roc Cabrio Manual Or Similar

Ford Transit 12-passenger Van Rwd Or Similar

Alfa Romeo Junior

Peugeot 508

Nissan Sunny Or Similar

Ford Kuga

Vauxhall Corsa

Bmw X2 Aut.

Toyota Camry Or Similar

Renault Clio Or Similar

Toyota Camry

Bmw X1

Octavia Sw Tsi

Skoda Kamiq

Chevrolet Impala Or Similar

Fiat 500e Bev

Volkswagen Golf

Fiat Egea Diesel

Bmw Série 5

Toyota Camry Hybrid Or Similar

Toyota Prado Or Similar

Ford Expedition Max Or Similar-4wd

Tesla Model Y

Cubic Metre Van

Tesla Model Y

Tesla Model Y

Kia Niro Or Similar

Chevrolet Camaro Lt Or Similar

Tesla Long Range Model 3 Or Similar

C Class Convert

Mercedes-benz C300 Or Similar

Bmw Serie 3 Touring

Haval Jolion

Mercedes-benz Gla 250 Or Similar

Gmc Canyon

Volvo Xc90 Or Similar

Toyota Corolla Or Similar

Mercedes-benz C300 Or Similar

Peugeot 5008

Skoda Kodiaq

Metre Truck Lift

Ford Transit 12-passenger Van Rwd Or Similar

Audi A3 Cabrio

Gmc Yukon Denali Or Similar

Cubic Metre Van

Tesla Model 3 Or Similar

Tesla Model 3

Tesla Long Range Model 3

Ford Lightning Or Similar

Chevrolet Bolt

Ford Mustang Mach-e Or Similar

Mazda Cx-50 Or Similar

Vauxhall Mokka

Chevrolet Bolt

Chevrolet Bolt

Chevrolet Bolt Ev Or Similar

Cadillac Xt6 Or Similar

Jeep Wrangler 2-door Or Similar

Jeep Wrangler 2-door Or Similar

Hyundai Creta Fiat Fastback

Mercedes-benz Gls450 Or Similar

Volvo Xc90 Awd (5+2)

Chevrolet Camaro Lt Or Similar

Toyota Rav4 Or Similar

Chevrolet Express

Chevrolet Spark Or Similar

Ford F 150

Mercedes-benz C300 Or Similar

Toyota Sienna Or Similar

Toyota Sienna Or Similar

Pack up ^
100% of the rental car rate plus USD 200-25030-60

Other car models

Pack up ^
100% of the rental car rate plus USD 200-30030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB, Discover, AMEX, UnionPay

Visa Master DinersClub JCB Discover AMEX UnionPay

UnionPay is not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Tesla Model Y, Cubic Metre Van, Tesla Model Y, Tesla Model Y, Kia Niro Or Similar, Chevrolet Camaro Lt Or Similar, Tesla Long Range Model 3 Or Similar, C Class Convert, Mercedes-benz C300 Or Similar, Bmw Serie 3 Touring, Haval Jolion, Mercedes-benz Gla 250 Or Similar, Gmc Canyon, Volvo Xc90 Or Similar, Toyota Corolla Or Similar, Mercedes-benz C300 Or Similar, Peugeot 5008, Skoda Kodiaq, Metre Truck Lift, Ford Transit 12-passenger Van Rwd Or Similar, Audi A3 Cabrio, Gmc Yukon Denali Or Similar, Cubic Metre Van, Tesla Model 3 Or Similar, Tesla Model 3, Tesla Long Range Model 3, Ford Lightning Or Similar, Chevrolet Bolt, Ford Mustang Mach-e Or Similar, Mazda Cx-50 Or Similar, Vauxhall Mokka, Chevrolet Bolt, Chevrolet Bolt, Chevrolet Bolt Ev Or Similar, Cadillac Xt6 Or Similar, Jeep Wrangler 2-door Or Similar, Jeep Wrangler 2-door Or Similar, Hyundai Creta Fiat Fastback, Mercedes-benz Gls450 Or Similar, Volvo Xc90 Awd (5+2), Chevrolet Camaro Lt Or Similar, Toyota Rav4 Or Similar, Chevrolet Express, Chevrolet Spark Or Similar, Ford F 150, Mercedes-benz C300 Or Similar, Toyota Sienna Or Similar, Toyota Sienna Or Similar

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada, Mexico
At participating locations in California, Arizona, New Mexico and Texas, corporate account customers are allowed to drive specific car groups into Mexico border cities with certain restrictions. Please contact reservations or the location for details.

Not allowed:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 250

Third Party Liability Insurance Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from Hilo Airport

63.9 mi from Kona Airport

CHECK RATES
Map view of Avis Store Location
coordinates: 19.716111111111 -155.06138888889

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Avis-Hilo International Airport-12320-store The Rental Desk
Guest Reviews

Total points： 9.0 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Benson Beaufort

    Hawaii - Hawaii Island

    4 /10 Average

    Reviewed: Saturday, March 9, 2024

    Read More >

  • Valerie Stilwell

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Tuesday, February 6, 2024

    Very satisfied
    Read More >

  • Debby Dierser

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Monday, July 29, 2024

    Very satisfied. We had a small issue and they resolved it efficiently.
    Read More >

  • Maxwell Carpenter

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, January 9, 2025

    Good.
    Read More >

  • Josephine Irving

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Saturday, February 1, 2025

    Very satisfied
    Read More >

  • Tracy Jeremy

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Monday, March 31, 2025

    Great! The staff at the store, though speaking English, quickly understood my needs. Communication was smooth. Since Hawaii's attractions are quite spread out, driving yourself is more convenient.
    Read More >

  • Bob Stowe

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Saturday, June 14, 2025

    Very satisfied.
    Read More >

  • Anonymous

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, September 20, 2026

    Refunding the deposit took a bit longer than I expected.
    Read More >

More Car Rental Brands at Hilo Airport

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What's the address of the rental location?

1 General Lyman Field Hilo Intl Airport (hawaii), Hilo, 96720, United States

What is the Telephone Number?

+18089351298/ +18089339163

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Avis - Hilo International Airport car rental location is in terminal

You can walk to the counter of Avis - Hilo International Airport car rental.

Terminal rental counter and pick-up

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

AFTER-HOURS RETURNS: Drop box is available at the counter.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.3 mi from Hilo Airport

    63.9 mi from Kona Airport

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