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Europcar, Penang International Airport Car Rental

Europcar 200+ ratings, 1 reviews

Penang, Malaysia

7.0 / 10 Good

Europcar - Penang International Airport Information, Car Rental Instructions & Policies

Address

ARRIVAL HALL.MEET AND GREET SERVICE,ARRIVAL HALL,PENANG,Malaysia

Telephone

+60 10 2989403

Pick-up Instructions

Airport Location, please follow signs to the car rental stations.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Hongkong Driving License in China

hk license

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For customers holding original driver’s licenses from ASEAN countries, Hong Kong and Korea, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 1000-2500

Theft Insurance Excess:

MYR

Third Party Liability Insurance Excess:

MYR

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Penang Airport

Railway Stations

9.1 mi from Butterworth

11 mi from Bukit Tengah

12.7 mi from Bukit Mertajam

Hotels

0.5 mi from DR Hotel

0.9 mi from Southwest Designer's Suite by D Imperio Homestay

1 mi from Southwest Island Suite by D Imperio Homestay

Other Landmarks

4.3 mi from UNIVERSITY PLACE (PLAZA IVORY)

8.9 mi from Komtar

9.2 mi from Penang Jetty

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 5.297139 100.276864

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.0 / 10 Good

  • Vehicle condition: 8.0
  • Vehicle cleanliness: 8.0
  • Spaciousness: 8.0
  • Counter staff: 2.0
  • Pick-up location: 8.0
  • Drop-off location: 8.0
  • Pick-up time: over 60 mins
  • Drop-off time: 0-10 mins

  • A.Katz

    Penang

    7 /10 Good

    Reviewed: Friday, May 8, 2026

    The car was fine. The staff at Europcar however weren’t helpful or friendly. In the email instruction i received, I was told to show the confirmation without printing out. When I did so, the staff said they needed a hard copy and I didn’t have a photocopier and emailed my copy to them instead. I then presented my drivers licence and they said they needed my passport as well. Having travelled from the city center to the airport to pick the car up, I asked them if they would send the car to the city as I wasn’t advised to bring my passport in the email. I offered to pay extra for the service. The staff said no and ignored me when I asked for other alternatives. I had to take another grab car downtown to get my passport and returned to the airport. In order to pick up my rental car, I had to pay 3 times out of my own pocket for the Grab rides. The staff could have been a little more helpful. It’s not an experience I’d like to repeat. It’s my last time renting a car from Europcar.
    Read More >

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What's the address of the rental location?

ARRIVAL HALL.MEET AND GREET SERVICE,ARRIVAL HALL,PENANG,Malaysia

What is the Telephone Number?

+60 10 2989403

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Hongkong Driving License in China

    hk license

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    For customers holding original driver’s licenses from ASEAN countries, Hong Kong and Korea, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.

  • For local renters, you need to bring:

    Full driver's license issued in Malaysia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.8 mi from Penang Airport

  • Railway Stations

    9.1 mi from Butterworth

    11 mi from Bukit Tengah

    12.7 mi from Bukit Mertajam

  • Hotels

    0.5 mi from DR Hotel

    0.9 mi from Southwest Designer's Suite by D Imperio Homestay

    1 mi from Southwest Island Suite by D Imperio Homestay

  • Other Landmarks

    4.3 mi from UNIVERSITY PLACE (PLAZA IVORY)

    8.9 mi from Komtar

    9.2 mi from Penang Jetty

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