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GOLDCAR, Madrid Train Station Branch – Mat Car Rental

GOLDCAR 300+ ratings, 1 reviews

Madrid, Spain

2.0 / 10 Poor

GOLDCAR - Madrid Train Station Branch – Mat Information, Car Rental Instructions & Policies

Address

C/ Tortosa, nº 10 , Madrid,Spain

Telephone

918 341 400 / 918 340 353

Pick-up Instructions

How to find the office Walking from Atocha Train Station: Leave the train station through the floor 'Street level', in the old station, opposite the tropical interior garden (left door among the coffee shops). Cross the taxi stop and the pedestrian crossing which crosses the street Mendez Alvaro, under the bridge, continue straight on until arriving to the intersection of Rafael Riego Street with Tortosa Street. Our Goldcar Office is located on the corner under the Hostel Mediodia.

Drop-off Instructions

How to drop off the vehicle: When entering the car park, press the button to lift the barrier, get a ticket and the barrier will open. Park the vehicle in the central courtyard of the car park (without parking the car in any specific parking space). Our staff will collect the keys and check out the car. There is no key box as the car park opens 24 h and customers may return the car at any time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00

Security Deposit

Deposit amounts depend on the vehicle category and can be paid via credit card pre-authorization.
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.95 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 4 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Portugal

Andorra

France

Italy

Gibraltar

EUR 13.2 per day
Travel to France, Italy, Portugal: only their continental area is allowed to drive on. It also authorizes you to be able to transfer and drive the vehicle between (i) the territory of mainland Spain and the Balearic Islands (except the island of Formentera) and vice versa, (ii) between the Balearic Islands (except the island of Formentera), and (iii) also between the Canary Islands.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Fiat 500c Cabrio 2 Doors,

EUR 1100 for Toyota Aygo X,

EUR 1100 for Dacia Sandero,

EUR 1100 for Renault Kwid Intens Or Similar,

EUR 1100 for Chevrolet Spark,

EUR 1100 for Opel Corsa,

EUR 1400 for Hyundai Hb20,

EUR 1400 for Seat Arona 1.0 Tsi 115 Cv,

EUR 1100 for Opel Combo,

EUR 1400 for Peugeot 308,

EUR 1400 for Opel Mokka,

EUR 1400 for Hyundai I30,

EUR 1400 for Ford Fiesta, Fiat Grande Punto,

EUR 1400 for Bmw 1 Series,

EUR 1400 for Chevrolet Lacetti,

EUR 1400 for Ford Focus Stw 5 Doors,

EUR 1400 for Fiat 500l O Similar,

EUR 2000 for Peugeot 5008,

EUR 2000 for I Citroen Spacetourer,

EUR 2000 for Fiat Talento 9 Seats,

EUR 2000 for Bmw 5 Series,

EUR 2000 for Audi A4,

EUR 2000 for Audi A5,

EUR 1400 for Kia K4,

EUR 1400 for Toyota Corolla,

EUR 1400 for ,

EUR 1100 for Vauxhall Corsa,

EUR 1100 for Fiat 500e,Dacia Sandero,Fiat Pandina,Fiat 500 Cabrio,

EUR 1400 for Chevrolet Lacetti,Renault Captur,Peugeot E-2008,Opel Mokka,Alfa Romeo Junior Electric,Ford Focus Stw 5 Doors,Hyundai I30,Bmw 1 Series,Ford Fiesta, Fiat Grande Punto,Audi A1,Kia K4,Citroen C4 Grand Space Tourer,Nissan Qashqai,Kia Sportage,

EUR 2000 for Bmw 5 Series,Fiat Talento 9 Seats,Lexus Ux,Audi A4, Mercedes C Class,Chrysler Pacifica,Fiat 500c Cabrio 2 Doors,Bmw 1 Series,Byd Han,Audi A4,Peugeot 508,Mercedes Glc,

EUR 3500 for ,

Theft Insurance Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Fiat 500c Cabrio 2 Doors,

EUR 1100 for Toyota Aygo X,

EUR 1100 for Dacia Sandero,

EUR 1100 for Renault Kwid Intens Or Similar,

EUR 1100 for Chevrolet Spark,

EUR 1100 for Opel Corsa,

EUR 1400 for Hyundai Hb20,

EUR 1400 for Seat Arona 1.0 Tsi 115 Cv,

EUR 1100 for Opel Combo,

EUR 1400 for Peugeot 308,

EUR 1400 for Opel Mokka,

EUR 1400 for Hyundai I30,

EUR 1400 for Ford Fiesta, Fiat Grande Punto,

EUR 1400 for Bmw 1 Series,

EUR 1400 for Chevrolet Lacetti,

EUR 1400 for Ford Focus Stw 5 Doors,

EUR 1400 for Fiat 500l O Similar,

EUR 2000 for Peugeot 5008,

EUR 2000 for I Citroen Spacetourer,

EUR 2000 for Fiat Talento 9 Seats,

EUR 2000 for Bmw 5 Series,

EUR 2000 for Audi A4,

EUR 2000 for Audi A5,

EUR 1400 for Kia K4,

EUR 1400 for Toyota Corolla,

EUR 1400 for ,

EUR 1100 for Vauxhall Corsa,

EUR 1100 for Fiat 500e,Dacia Sandero,Fiat Pandina,Fiat 500 Cabrio,

EUR 1400 for Chevrolet Lacetti,Renault Captur,Peugeot E-2008,Opel Mokka,Alfa Romeo Junior Electric,Ford Focus Stw 5 Doors,Hyundai I30,Bmw 1 Series,Ford Fiesta, Fiat Grande Punto,Audi A1,Kia K4,Citroen C4 Grand Space Tourer,Nissan Qashqai,Kia Sportage,

EUR 2000 for Bmw 5 Series,Fiat Talento 9 Seats,Lexus Ux,Audi A4, Mercedes C Class,Chrysler Pacifica,Fiat 500c Cabrio 2 Doors,Bmw 1 Series,Byd Han,Audi A4,Peugeot 508,Mercedes Glc,

EUR 3500 for ,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.2 mi from Cuatro Vientos Airport

8.5 mi from Madrid–Barajas Airport

Railway Stations

0.1 mi from Atocha Train Station

3.7 mi from Villaverde Bajo

3.8 mi from Madrid - Puerta de Hierro 5600

Hotels

1.2 mi from Hotel Claridge Madrid

1.2 mi from PYR se1ect Plaza Mayor II y III

5.6 mi from Eurostars Suites Mirasierra

Other Landmarks

0.5 mi from Paseo Del Prado

0.9 mi from Puerta Del Sol Madrid

3.2 mi from Convention Center

CHECK RATES
Map view of GOLDCAR Store Location
coordinates: 40.406139 -3.692218

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Guest Reviews

Total points： 2.0 / 10 Poor

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 1.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • O.Barnes-Morgan

    Madrid

    2 /10 Poor

    Reviewed: Friday, August 7, 2026

    They suggested an additional insurance above the one provided by easy rent, so that it would cover roadside tyre repair, which I did want to have. However €95 later, when I tried to use the cover it turned out that it did not include it at all, and the insurance they provided was no better than the one I already had. I then had to drive on the spaces aver spare for 2 hours to the nearest office to change the car, which was for a smaller car than I had booked and was a very uncomfortable 5 hour drive back home. I also had to pay for the petrol to get to their office to change the car for another. Absolutely would not recommend.
    Read More >

  • Alger Washington

    Madrid

    2 /10 Poor

    Reviewed: Friday, August 7, 2026

    Read More >

More GOLDCAR Car Rental Locations in Madrid

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What's the address of the rental location?

C/ Tortosa, nº 10 , Madrid,Spain

What is the Telephone Number?

918 341 400 / 918 340 353

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

How to drop off the vehicle: When entering the car park, press the button to lift the barrier, get a ticket and the barrier will open. Park the vehicle in the central courtyard of the car park (without parking the car in any specific parking space). Our staff will collect the keys and check out the car. There is no key box as the car park opens 24 h and customers may return the car at any time.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.95 - 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 4 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    5.2 mi from Cuatro Vientos Airport

    8.5 mi from Madrid–Barajas Airport

  • Railway Stations

    0.1 mi from Atocha Train Station

    3.7 mi from Villaverde Bajo

    3.8 mi from Madrid - Puerta de Hierro 5600

  • Hotels

    1.2 mi from Hotel Claridge Madrid

    1.2 mi from PYR se1ect Plaza Mayor II y III

    5.6 mi from Eurostars Suites Mirasierra

  • Other Landmarks

    0.5 mi from Paseo Del Prado

    0.9 mi from Puerta Del Sol Madrid

    3.2 mi from Convention Center

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