SURPRICE RENT A CAR, Heraklion Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

SURPRICE RENT A CAR - Heraklion Airport Information, Car Rental Instructions & Policies

Address

Heraklion International Airport N. Kazantzakis 71601 Heraklion Crete (35.336087 , 25.172282)

Telephone

+302810286169 / +302810334097

Pick-up Instructions

The SURPRICE RENT A CAR - Heraklion Airport car rental location is located out of the airport

You can arrive of SURPRICE RENT A CAR - Heraklion Airport car rental by free shuttle bus.

Free shuttle bus service: Please exit the Arrivals Gate and proceed directly outside the airport. Cross the street and walk past the roundabout, which will be on your left. The Surprice pick-up point is in the entrance of the parking area. Our company

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 1100-2200	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

DinersClub,JCB,Discover,AMEX,UnionPay are not accepted.

E-voucher

An e-voucher is accepted at this location.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 22 years old with charge of EUR 10 per day approximately.

Senior Driver Fee applies at 73 - 99 years old with charge of EUR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

*Driver's license, passport, and IDP must be issued in the same country.

For local renters, you need to bring:

Full driver's license issued in Greece

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

All vehicles are prohibited from taking ferries or going to islands.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 750 for Toyota Aygo,

EUR 750 for Fiat 500,

EUR 800 for Kia Picanto,

EUR 800 for Mitsubishi Colt,

EUR 800 for Vw Polo 5 Doors,

EUR 900 for Hyundai I30,

EUR 900 for Fiat 500x,

EUR 900 for Opel Mokka,

EUR 900 for Vauxhall Astra,

EUR 1200 for Vw T-roc Cabrio 2 Doors,

EUR 1000 for Hyundai Grand I10 Sedan Std.,

EUR 1000 for Skoda Octavia,

EUR 1100 for Bmw X1,

EUR 1200 for Nissan Sunny Or Similar,

EUR 1300 for Volkswagen Passat,

EUR 1100 for Ford Kuga,

EUR 1300 for Suzuki Vitara,

EUR 1300 for Toyota Prado Or Similar,

EUR 1500 for Bmw I3 Automatic Or Similar,

EUR 1200 for Nissan Townstar,

EUR 1800 for Ssanyong Rodius,

EUR 1800 for Ford Transit Custom Combi,

EUR 800 for Nissan March,

EUR 800 for Fiat 500,

EUR 900 for Toyota Corolla,

EUR 1050 for Mazda 3 / At,

EUR 950 for Vauxhall Astra,

EUR 900 for Peugeot 108 Open Top,

EUR 1100 for Jeep Patriot,

EUR 1100 for Suzuki Vitara,

EUR 1100 for Equipped Toyota Prado-4wd,

EUR 1100 for Bmw Serie 4 Convertible,

EUR 1500 for Jeep Wrangler Cabrio,

EUR 1500 for Bmw 7er,

EUR 1500 for Toyota Corolla Cross At,

EUR 1500 for Nissan Qashqai,

EUR 950 for Skoda Octavia,

EUR 950 for Fiat Scudo Van 9 Seats Diesel,

EUR 950 for Nissan Nv200 Evalia 7 Seater Diesel,

EUR 1100 for Renault Megane Estate,

EUR 1100 for Vw Golf 7 Sv,

EUR 1500 for Fiat 500 Cabrio,

Theft Insurance Excess differs by car model:

EUR 750 for Toyota Aygo,

EUR 750 for Fiat 500,

EUR 800 for Kia Picanto,

EUR 800 for Mitsubishi Colt,

EUR 800 for Vw Polo 5 Doors,

EUR 900 for Hyundai I30,

EUR 900 for Fiat 500x,

EUR 900 for Opel Mokka,

EUR 900 for Vauxhall Astra,

EUR 1200 for Vw T-roc Cabrio 2 Doors,

EUR 1000 for Hyundai Grand I10 Sedan Std.,

EUR 1000 for Skoda Octavia,

EUR 1100 for Bmw X1,

EUR 1200 for Nissan Sunny Or Similar,

EUR 1300 for Volkswagen Passat,

EUR 1100 for Ford Kuga,

EUR 1300 for Suzuki Vitara,

EUR 1300 for Toyota Prado Or Similar,

EUR 1500 for Bmw I3 Automatic Or Similar,

EUR 1200 for Nissan Townstar,

EUR 1800 for Ssanyong Rodius,

EUR 1800 for Ford Transit Custom Combi,

EUR 800 for Nissan March,

EUR 800 for Fiat 500,

EUR 900 for Toyota Corolla,

EUR 1050 for Mazda 3 / At,

EUR 950 for Vauxhall Astra,

EUR 900 for Peugeot 108 Open Top,

EUR 1100 for Jeep Patriot,

EUR 1100 for Suzuki Vitara,

EUR 1100 for Equipped Toyota Prado-4wd,

EUR 1100 for Bmw Serie 4 Convertible,

EUR 1500 for Jeep Wrangler Cabrio,

EUR 1500 for Bmw 7er,

EUR 1500 for Toyota Corolla Cross At,

EUR 1500 for Nissan Qashqai,

EUR 950 for Skoda Octavia,

EUR 950 for Fiat Scudo Van 9 Seats Diesel,

EUR 950 for Nissan Nv200 Evalia 7 Seater Diesel,

EUR 1100 for Renault Megane Estate,

EUR 1100 for Vw Golf 7 Sv,

EUR 1500 for Fiat 500 Cabrio,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Heraklion Airport

53.1 mi from Sitia Airport

59.8 mi from Chania Airport

Hotels

10.2 mi from Eva Mare Hotel & Suites - Adults Only

13 mi from Orange Fodele

Other Landmarks

72.3 mi from Agios Dimitrios Church

CHECK RATES

Map view of SURPRICE RENT A CAR Store Location

coordinates: 35.336087 25.172282

Guest Reviews

Total points： 6.7 / 10 Average

Vehicle condition: 3.6
Vehicle cleanliness: 4.5
Spaciousness: 5.0
Counter staff: 6.5
Pick-up location: 4.5
Drop-off location: 5.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Dee
Crete
4.7 /10 Average
Reviewed: Thursday, March 28, 2019
the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.
Read More >
J.Wragg
Crete
7.3 /10 Good
Reviewed: Sunday, April 14, 2019
Didn’t get met at the arrival hall barrier and had difficulty in locating pick up office.
Read More >
M.Taylor
Crete
5 /10 Average
Reviewed: Saturday, May 4, 2019
Car was old and various things did not work well. Passenger seatbelt did not tension, central locking did not work, and made a noise when cornering to the right. Worst car I have ever rented
Read More >
Anonymous
Crete
3 /10 Poor
Reviewed: Sunday, June 2, 2019
Difficult to find the pick up point, car a banger, clutch on the way out, couldnt get reverse gear, door lock passenger side inoperable, driverscseat wouldnt recline need i go on . . . .
Read More >
Anonymous
Crete
7 /10 Good
Reviewed: Tuesday, July 2, 2019
When I arrived due to a delayed flight I had to pay an out of hours fee of 24.50, which was something outside of my control and was in no position to inform Surprice about. Additionally when we got there, my car was a Kia Picanto, nothing like a fiat 500 in the sense it was about 15 years old, done 120,000 miles and had blemishes all over it. Additionally there was no rear mirror wind screen wiper, the air con was non existent and the cigarette lighter would pull out when you tried to plug something in. That said, the little car did alright on the island and blended in, it had a lot of charm about it (we called it Dobby) from its amusing horn to extreme lack of power, it has left a number of talking points. The actual service eon pick up and drop off was both very polite and smooth and would probably use surprice again, just be a bit clearer on the car you're offering
Read More >
L.Parsons
Crete
4.3 /10 Average
Reviewed: Wednesday, September 18, 2019
Car was 20 years old and stank.
Read More >
Anonymous
Crete
8.3 /10 Very good
Reviewed: Wednesday, September 18, 2019
Friendly staff at both checkout and drop off. Car seats for children could be higher quality.
Read More >
g.aharon
Crete
8 /10 Very good
Reviewed: Wednesday, October 2, 2019
The first car we got was in poor condition. it had a safety issue with steering. The car was NOT suppose to be available to customers at all.
Read More >
A.Cox
Crete
7 /10 Good
Reviewed: Sunday, October 6, 2019
it was not the requested car, clutch worn out, the interior was badly damaged
Read More >
Amy Jordan
Crete
10 /10 Excellent
Reviewed: Saturday, August 24, 2024
Renting a car abroad was a great experience!
Read More >
Boris Robert
Crete
10 /10 Excellent
Reviewed: Thursday, July 24, 2025
Overall, very satisfied.
Read More >

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What's the address of the rental location?

Heraklion International Airport N. Kazantzakis 71601 Heraklion Crete (35.336087 , 25.172282)

What is the Telephone Number?

+302810286169/ +302810334097

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The SURPRICE RENT A CAR - Heraklion Airport car rental location is located out of the airport

You can arrive of SURPRICE RENT A CAR - Heraklion Airport car rental by free shuttle bus.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please check with the branch staff about the return location and time.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 99 years old

Young Driver Fee applies at 20 - 22 years old with charge of EUR 10 per day approximately.

Senior Driver Fee applies at 73 - 99 years old with charge of EUR 10 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original Driver's License in Latin/Roman Alphabet
Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

*Driver's license, passport, and IDP must be issued in the same country.
For local renters, you need to bring:

Full driver's license issued in Greece

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.3 mi from Heraklion Airport
53.1 mi from Sitia Airport
59.8 mi from Chania Airport
Hotels
10.2 mi from Eva Mare Hotel & Suites - Adults Only
13 mi from Orange Fodele
Other Landmarks
72.3 mi from Agios Dimitrios Church

SURPRICE RENT A CAR, Heraklion Airport Car Rental

SURPRICE RENT A CAR - Heraklion Airport Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Not allowed:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car Rental Brands at Heraklion Airport

What's the address of the rental location?

What is the Telephone Number?

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks