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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
From Mexico
+52-7449800692
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+64-99508740
From Peru
+51-17009061
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+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (domestic calls only)
00308 491 0209
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+48 732 126 852
From other countries or regions
+1-8007618913
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+886 2 2656 3571
Live chat Email us Service Code: 5930688308
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Hertz, Lisbon Rua Castilho Car Rental

Hertz 800+ ratings, 5 reviews

Lisbon, Lisboa, Portugal

8.6 / 10 Very good

Hertz - Lisbon Rua Castilho Information, Car Rental Instructions & Policies

Address

RUA CASTILHO, 72,1250 LISBON,1250,PT

Telephone

+351219426300

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -13:00
08:30 -18:30
08:30 -18:30
08:30 -18:30
08:30 -18:30
08:30 -18:30
08:30 -18:30

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Other car models

Pack up ^
{rent_radio}% of the car rental rate30-60

Audi A5 Sportback

Bmw 3 Series

Alfa Romeo Stelvio Or Similar

Maserati Ghibli-diesel

Bmw 520

Mercedes E250 Convertible

Mini Cooper Cabrio

A6 Avant Winter-diesel

Bmw 5 Series Sw Or Similar

Bmw 320d-diesel

Audi A8-diesel

Dodge Charger

Landrover Range Rover Sport

Bmw Z4 Cabrio O Similar

Ford Mustang Gt Cabrio O Similar

Special

Show more >

Audi A5 Sportback

Bmw 3 Series

Alfa Romeo Stelvio Or Similar

Maserati Ghibli-diesel

Bmw 520

Mercedes E250 Convertible

Mini Cooper Cabrio

A6 Avant Winter-diesel

Bmw 5 Series Sw Or Similar

Bmw 320d-diesel

Audi A8-diesel

Dodge Charger

Landrover Range Rover Sport

Bmw Z4 Cabrio O Similar

Ford Mustang Gt Cabrio O Similar

Special

Mercedes Cla, Bmw 2-series Gran Coupe

Fiat Abarth Cabrio

Leaf 500e Icon Mini Cooper

Toyota Corolla Or Similar

Hyundai Ioniq

Model 3 Performance

Tesla Model 3

Porsche Panamera

Q1 Tesla Model Y Lr

Opel Vivaro

Mercedes Glc

Volvo Xc90

Audi Q8 Tdi 286hp

Range Rover Sport, Bmw X7, Mercedes Gls

Pack up ^
EUR 900-180030-60

Seat Ibiza

Pack up ^
EUR 90030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Audi A5 Sportback, Bmw 3 Series, Alfa Romeo Stelvio Or Similar, Maserati Ghibli-diesel, Bmw 520, Mercedes E250 Convertible, Mini Cooper Cabrio, A6 Avant Winter-diesel, Bmw 5 Series Sw Or Similar, Bmw 320d-diesel, Audi A8-diesel, Dodge Charger, Landrover Range Rover Sport, Bmw Z4 Cabrio O Similar, Ford Mustang Gt Cabrio O Similar, Special, Mercedes Cla, Bmw 2-series Gran Coupe, Fiat Abarth Cabrio, Leaf 500e Icon Mini Cooper, Toyota Corolla Or Similar, Hyundai Ioniq, Model 3 Performance, Tesla Model 3, Porsche Panamera, Q1 Tesla Model Y Lr, Opel Vivaro, Mercedes Glc, Volvo Xc90, Audi Q8 Tdi 286hp, Range Rover Sport, Bmw X7, Mercedes Gls

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

21 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Denmark

Luxembourg

Cyprus

Austria

Germany

Italy

Norway

Slovakia

Slovenia

Show More

Denmark

Luxembourg

Cyprus

Austria

Germany

Italy

Norway

Slovakia

Slovenia

Belgium

France

Poland

Ireland

Estonia

Sweden

Switzerland

Romania

Finland

Malta

EUR 35 per rental
Please advise your intention of travelling to other countries when picking up the car.

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Spain
Hertz Portugal vehicles can only be dropped off in the next Spanish cities: Madrid, Barcelona, Malaga, Vigo, Seville, Cordoba, La Coruna, Valencia and Bilbao. 

Not allowed:

Taking rental cars to the countries that are not listed in Conditional, Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-6200 for other car models.

EUR 10500 for Mercedes Cla, Bmw 2-series Gran Coupe,

EUR 11500 for Ford Mustang Gt Cabrio O Similar,

EUR 12000 for Dodge Charger,

EUR 1300 for Seat Ibiza,Fiat 500 Bva,Citroen C1,Renault Twingo,

EUR 1400 for Bmw X3 Or Similar-diesel,Fiat Doblo,

EUR 1700 for Renault Clio,Geely Ex2,

EUR 2100 for Skoda Scala,Renault Master 10m3,Kia Ceed,

EUR 2500 for Volkswagen Golf,Hyundai Accent,Mercedes-benz Gla 250 Or Similar,Volkswagen T-cross,Ford Courier,Nissan Sentra Or Similar,Toyota Fortuner 4x2 Or Similar,Peugeot 408,Toyota Corolla Or Similar,Fiat 500 Open Roof,

EUR 3100 for Daily 35c20 20m3,Ford Transit 2.0 9pax Wt Or Similar,Intermediate,Kia Sportage,,Renault Trafic,Fiat Ducato,Renault Grand Scenic-diesel,Ford Transit Custom Combi,Peugeot 508,Fiat Doblo,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Opel Corsa,Ford Transit 12-passenger Van Rwd Or Similar,

EUR 4500 for Hyundai Tucson,

EUR 5000 for Leaf 500e Icon Mini Cooper,Audi A5 Sportback,Bmw 320d-diesel,Hybrid Plug In,Tesla Model 3,

EUR 5500 for Bmw 520,Bmw 5 Series Sw Or Similar,Volvo Xc90,Mini Cooper Cabrio,Mercedes E250 Convertible,

EUR 6000 for Model 3 Performance,Q1 Tesla Model Y Lr,Range Rover Sport, Bmw X7, Mercedes Gls,

EUR 6150 for Opel Vivaro,

EUR 7000 for Fiat Abarth Cabrio,Landrover Range Rover Sport,

EUR 8000 for Audi A8-diesel,

EUR 2500 for Volkswagen Golf,

EUR 2500 for Hyundai Accent,

EUR 2100 for Skoda Scala,

EUR 2500 for Mercedes-benz Gla 250 Or Similar,

EUR 2500 for Volkswagen T-cross,

EUR 2100 for Renault Master 10m3,

EUR 2500 for Ford Courier,

EUR 2100 for Kia Ceed,

EUR 2500 for Nissan Sentra Or Similar,

EUR 5000 for Leaf 500e Icon Mini Cooper,

EUR 2500 for Toyota Fortuner 4x2 Or Similar,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Toyota Starlet,

EUR 1700 for Renault Clio,

EUR 1300 for Seat Ibiza,

EUR 1400 for Bmw X3 Or Similar-diesel,

EUR 1400 for Fiat Doblo,

EUR 3100 for Daily 35c20 20m3,

EUR 3100 for Ford Transit 2.0 9pax Wt Or Similar,

EUR 3100 for Intermediate,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Kia Sportage,,

EUR 3100 for Renault Trafic,

EUR 3100 for Fiat Ducato,

EUR 3100 for Renault Grand Scenic-diesel,

EUR 2500 for Peugeot 408,

EUR 5500 for Bmw 520,

EUR 5500 for Bmw 5 Series Sw Or Similar,

EUR 1300 for Fiat 500 Bva,

EUR 1300 for Citroen C1,

EUR 2500 for Toyota Corolla Or Similar,

EUR 1300 for Renault Twingo,

EUR 2500 for Fiat 500 Open Roof,

EUR 3500 for Opel Corsa,

EUR 5000 for Bmw 3 Series,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Volvo Xc90,

EUR 5500 for Mini Cooper Cabrio,

EUR 7000 for Fiat Abarth Cabrio,

EUR 5500 for Mercedes E250 Convertible,

EUR 3100 for Ford Transit Custom Combi,

EUR 3100 for Peugeot 508,

EUR 5000 for Hybrid Plug In,

EUR 3500 for Ford Transit 12-passenger Van Rwd Or Similar,

EUR 3100 for Fiat Doblo,

EUR 6000 for Model 3 Performance,

EUR 5000 for Tesla Model 3,

EUR 6000 for Q1 Tesla Model Y Lr,

EUR 6000 for Range Rover Sport, Bmw X7, Mercedes Gls,

EUR 7500 for Landrover Range Rover Sport,

EUR 3000 for ,

EUR 3500 for ,

EUR 3750 for ,

EUR 2300 for ,

EUR 1400 for ,

EUR 4250 for ,

EUR 5000 for ,

EUR 4000 for ,

EUR 2500 for ,

EUR 8000 for ,

EUR 8250 for ,

EUR 1300 for ,

EUR 6000 for ,

EUR 8500 for ,

EUR 12000 for ,

EUR 10000 for ,

EUR 5500 for ,

EUR 4750 for ,

EUR 3100 for ,

EUR 4500 for ,

EUR 7500 for ,

EUR 11500 for ,

Theft Insurance Excess differs by car model:

EUR 10500 for Mercedes Cla, Bmw 2-series Gran Coupe,

EUR 11500 for Ford Mustang Gt Cabrio O Similar,

EUR 12000 for Dodge Charger,

EUR 1300 for Seat Ibiza,Fiat 500 Bva,Citroen C1,Renault Twingo,

EUR 1400 for Bmw X3 Or Similar-diesel,Fiat Doblo,

EUR 1700 for Renault Clio,Geely Ex2,

EUR 2100 for Skoda Scala,Renault Master 10m3,Kia Ceed,

EUR 2500 for Volkswagen Golf,Hyundai Accent,Mercedes-benz Gla 250 Or Similar,Volkswagen T-cross,Ford Courier,Nissan Sentra Or Similar,Toyota Fortuner 4x2 Or Similar,Peugeot 408,Toyota Corolla Or Similar,Fiat 500 Open Roof,

EUR 3100 for Daily 35c20 20m3,Ford Transit 2.0 9pax Wt Or Similar,Intermediate,Kia Sportage,,Renault Trafic,Fiat Ducato,Renault Grand Scenic-diesel,Ford Transit Custom Combi,Peugeot 508,Fiat Doblo,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Opel Corsa,Ford Transit 12-passenger Van Rwd Or Similar,

EUR 4500 for Hyundai Tucson,

EUR 5000 for Leaf 500e Icon Mini Cooper,Audi A5 Sportback,Bmw 320d-diesel,Hybrid Plug In,Tesla Model 3,

EUR 5500 for Bmw 520,Bmw 5 Series Sw Or Similar,Volvo Xc90,Mini Cooper Cabrio,Mercedes E250 Convertible,

EUR 6000 for Model 3 Performance,Q1 Tesla Model Y Lr,Range Rover Sport, Bmw X7, Mercedes Gls,

EUR 6150 for Opel Vivaro,

EUR 7000 for Fiat Abarth Cabrio,Landrover Range Rover Sport,

EUR 8000 for Audi A8-diesel,

EUR 2500 for Volkswagen Golf,

EUR 2500 for Hyundai Accent,

EUR 2100 for Skoda Scala,

EUR 2500 for Mercedes-benz Gla 250 Or Similar,

EUR 2500 for Volkswagen T-cross,

EUR 2100 for Renault Master 10m3,

EUR 2500 for Ford Courier,

EUR 2100 for Kia Ceed,

EUR 2500 for Nissan Sentra Or Similar,

EUR 5000 for Leaf 500e Icon Mini Cooper,

EUR 2500 for Toyota Fortuner 4x2 Or Similar,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Toyota Starlet,

EUR 1700 for Renault Clio,

EUR 1300 for Seat Ibiza,

EUR 1400 for Bmw X3 Or Similar-diesel,

EUR 1400 for Fiat Doblo,

EUR 3100 for Daily 35c20 20m3,

EUR 3100 for Ford Transit 2.0 9pax Wt Or Similar,

EUR 3100 for Intermediate,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Kia Sportage,,

EUR 3100 for Renault Trafic,

EUR 3100 for Fiat Ducato,

EUR 3100 for Renault Grand Scenic-diesel,

EUR 2500 for Peugeot 408,

EUR 5500 for Bmw 520,

EUR 5500 for Bmw 5 Series Sw Or Similar,

EUR 1300 for Fiat 500 Bva,

EUR 1300 for Citroen C1,

EUR 2500 for Toyota Corolla Or Similar,

EUR 1300 for Renault Twingo,

EUR 2500 for Fiat 500 Open Roof,

EUR 3500 for Opel Corsa,

EUR 5000 for Bmw 3 Series,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Volvo Xc90,

EUR 5500 for Mini Cooper Cabrio,

EUR 7000 for Fiat Abarth Cabrio,

EUR 5500 for Mercedes E250 Convertible,

EUR 3100 for Ford Transit Custom Combi,

EUR 3100 for Peugeot 508,

EUR 5000 for Hybrid Plug In,

EUR 3500 for Ford Transit 12-passenger Van Rwd Or Similar,

EUR 3100 for Fiat Doblo,

EUR 6000 for Model 3 Performance,

EUR 5000 for Tesla Model 3,

EUR 6000 for Q1 Tesla Model Y Lr,

EUR 6000 for Range Rover Sport, Bmw X7, Mercedes Gls,

EUR 7500 for Landrover Range Rover Sport,

EUR 3000 for ,

EUR 3500 for ,

EUR 3750 for ,

EUR 2300 for ,

EUR 1400 for ,

EUR 4250 for ,

EUR 5000 for ,

EUR 4000 for ,

EUR 2500 for ,

EUR 8000 for ,

EUR 8250 for ,

EUR 1300 for ,

EUR 6000 for ,

EUR 8500 for ,

EUR 12000 for ,

EUR 10000 for ,

EUR 5500 for ,

EUR 4750 for ,

EUR 3100 for ,

EUR 4500 for ,

EUR 7500 for ,

EUR 11500 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.7 mi from Lisbon Airport

Railway Stations

0.9 mi from Rossio Station

1.8 mi from Santa Apolonia Train Station

2.9 mi from Benfica

Hotels

1 mi from Lisbon Serviced Apartments - Benformoso

1.7 mi from Spirit of 1512 by Lisbon Unique Apart

3 mi from BELÉM TERRACE by HOMING

Other Landmarks

0.4 mi from Liberty Avenue

1 mi from Aqueduct Of The Free Waters

1.1 mi from Santa Justa Elevator

CHECK RATES
Map view of Hertz Store Location
coordinates: 38.724337206402 -9.1526709704426

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.6 / 10 Very good

  • Vehicle condition: 1.6
  • Vehicle cleanliness: 1.6
  • Spaciousness: 1.3
  • Counter staff: 1.6
  • Pick-up location: 1.6
  • Drop-off location: 1.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Debby Dierser

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, October 11, 2025

    Very satisfied
    Read More >
  • Porter Wyclif(fe)

    Lisbon

    10 /10 Excellent

    Reviewed: Friday, October 10, 2025

    The staff provided good service.
    Read More >
  • Tabitha Webster

    Lisbon

    10 /10 Excellent

    Reviewed: Wednesday, February 21, 2024

    Extremely satisfied
    Read More >
  • Alex H

    Lisbon

    9.7 /10 Excellent

    Reviewed: Tuesday, July 23, 2019

    We had a great experience with Hertz in both Lisbon and Porto. Recent car and excellent service at the counter.
    Read More >
  • Eileen Eveline

    Lisbon

    2 /10 Poor

    Reviewed: Thursday, November 15, 2018

    Read More >
  • Louis Barney

    Lisbon

    10 /10 Excellent

    Reviewed: Wednesday, May 24, 2017

    I chose Hertz because it is a well-known brand with new cars and no deceptive practices.
    Read More >

More Hertz Car Rental Locations in Lisbon

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What's the address of the rental location?

RUA CASTILHO, 72,1250 LISBON,1250,PT

What is the Telephone Number?

+351219426300

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Portugal

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    3.7 mi from Lisbon Airport

  • Railway Stations

    0.9 mi from Rossio Station

    1.8 mi from Santa Apolonia Train Station

    2.9 mi from Benfica

  • Hotels

    1 mi from Lisbon Serviced Apartments - Benformoso

    1.7 mi from Spirit of 1512 by Lisbon Unique Apart

    3 mi from BELÉM TERRACE by HOMING

  • Other Landmarks

    0.4 mi from Liberty Avenue

    1 mi from Aqueduct Of The Free Waters

    1.1 mi from Santa Justa Elevator

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