Alamo, Istanbul Airport Intl. Terminal Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Istanbul Airport Intl. Terminal Information, Car Rental Instructions & Policies

Address

ISTANBUL AIRPORT, TAYAKADIN MH ULUBATLI HASAN CD, ISTANBUL, 34277, TR

Telephone

+902124653546

Pick-up Instructions

The Alamo - Istanbul Airport Intl. Terminal car rental location is in terminal

You can walk to the counter of Alamo - Istanbul Airport Intl. Terminal car rental.

The Rental office is located in terminal. Shuttle service is not required. Serviced by Enterprise Rent A Car.

Drop-off Instructions

Please set your GPS to "Terminal Caddesi". Once you reach the airport area, please pay attention to the huge "Rent a Car Drop Point" sign. Follow the signs to the return parking.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus EUR 300-700	3-15
Fiat Egea Citroen C4 Hybrid Mazda 3 / At Skoda Octavia Skoda Octavia Peugeot 2008 Citroen Berlingo Toyota Corolla Cross At Volkswagen Tiguan Diesel Byd Atto 3 Skoda Tracker Caravan Octavia Sw Tsi Ford Tourneo Courier Renault Megane Estate Bmw 2 Series Cupra Born Show more > Fiat Egea Citroen C4 Hybrid Mazda 3 / At Skoda Octavia Skoda Octavia Peugeot 2008 Citroen Berlingo Toyota Corolla Cross At Volkswagen Tiguan Diesel Byd Atto 3 Skoda Tracker Caravan Octavia Sw Tsi Ford Tourneo Courier Renault Megane Estate Bmw 2 Series Cupra Born Skoda Octavia Pack up ^	100% of the rental car rate plus EUR 400	3-15
Fiat Egea Citroen C4 Hybrid Mazda 3 / At Skoda Octavia Skoda Octavia Peugeot 2008 Citroen Berlingo Toyota Corolla Cross At Volkswagen Tiguan Diesel Byd Atto 3 Skoda Tracker Caravan Octavia Sw Tsi Ford Tourneo Courier Renault Megane Estate Bmw 2 Series Cupra Born Show more > Fiat Egea Citroen C4 Hybrid Mazda 3 / At Skoda Octavia Skoda Octavia Peugeot 2008 Citroen Berlingo Toyota Corolla Cross At Volkswagen Tiguan Diesel Byd Atto 3 Skoda Tracker Caravan Octavia Sw Tsi Ford Tourneo Courier Renault Megane Estate Bmw 2 Series Cupra Born Skoda Octavia Pack up ^	100% of the rental car rate plus EUR 400	30-60
Mercedes E-class Volvo Xc90 Awd (5+2) Ford Tourneo Custom Ford Custom Bus Tdi 136 Hp 8 1 Doblo Passeio Spin Mercedes C Class Tesla Model 3 Mercedes C-class Rover Velar Winter-diesel Bmw Ix1 Electric Xc60 Plug In Jeep Commander Ford Ranger Kia Carnival Nissan Altima Or Similar Nissan Pickup Caravan Show more > Mercedes E-class Volvo Xc90 Awd (5+2) Ford Tourneo Custom Ford Custom Bus Tdi 136 Hp 8 1 Doblo Passeio Spin Mercedes C Class Tesla Model 3 Mercedes C-class Rover Velar Winter-diesel Bmw Ix1 Electric Xc60 Plug In Jeep Commander Ford Ranger Kia Carnival Nissan Altima Or Similar Nissan Pickup Caravan Peugeot 5008 Tesla Model 3 Or Similar Audi A7 Sportback Mercedes Eqs Bmw 7er Pack up ^	100% of the rental car rate plus EUR 700	3-15
Mercedes E-class Volvo Xc90 Awd (5+2) Ford Tourneo Custom Ford Custom Bus Tdi 136 Hp 8 1 Doblo Passeio Spin Mercedes C Class Tesla Model 3 Mercedes C-class Rover Velar Winter-diesel Bmw Ix1 Electric Xc60 Plug In Jeep Commander Ford Ranger Kia Carnival Nissan Altima Or Similar Nissan Pickup Caravan Show more > Mercedes E-class Volvo Xc90 Awd (5+2) Ford Tourneo Custom Ford Custom Bus Tdi 136 Hp 8 1 Doblo Passeio Spin Mercedes C Class Tesla Model 3 Mercedes C-class Rover Velar Winter-diesel Bmw Ix1 Electric Xc60 Plug In Jeep Commander Ford Ranger Kia Carnival Nissan Altima Or Similar Nissan Pickup Caravan Peugeot 5008 Tesla Model 3 Or Similar Audi A7 Sportback Mercedes Eqs Bmw 7er Pack up ^	100% of the rental car rate plus EUR 700	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

UnionPay is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

The following models require 1 year's of license holding time: Volkswagen Polo, Peugeot 208, Toyota Yaris Hybrid, Toyota Yaris, Fiat Fiorino, Opel Corsa, Citroen Elysee, Fiat Egea, Citroen C4 Hybrid, Mazda 3 / At, Skoda Octavia, Skoda Octavia, Toyota Aygo

The following models require 2 year's of license holding time: Vauxhall Astra, Toyota Auris Hybrid, Seat Leon, Vauxhall Astra, Volksvagen Polo, Jeep Renegade, Dacia Sandero, Skoda Kamiq, Toyota Corolla Or Similar, Toyota Corolla Cross At, Volkswagen Tiguan Diesel, Byd Atto 3, Octavia Sw Tsi, Ford Tourneo Courier, Renault Megane Estate, Bmw 2 Series, Cupra Born, Skoda Octavia, Ford Tourneo Custom, Ford Custom Bus Tdi 136 Hp 8 1, Doblo Passeio Spin, Vauxhall Insignia, Volkswagen Passat, Vauxhall Insignia, Nissan Sunny Or Similar, Citroen C5 Aircross, Nissan X Trail Ac 5d Aut Hybrid, Toyota Prado Or Similar, Dacia Duster

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Turkey

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 200-500 for other car models.

EUR 500 for Jeep Renegade,

EUR 500 for Vauxhall Astra,Toyota Auris Hybrid,Seat Leon,Vauxhall Astra,Volksvagen Polo,Dacia Sandero,Skoda Kamiq,Volkswagen Polo,Peugeot 208,Toyota Yaris Hybrid,Toyota Yaris,Fiat Fiorino,Opel Corsa,Citroen Elysee,Fiat Egea,Citroen C4 Hybrid,Mazda 3 / At,Skoda Octavia,Skoda Octavia,Skoda Tracker Caravan,Ford Tourneo Courier,Renault Megane Estate,Toyota Aygo,

EUR 700 for Mercedes C Class,Mercedes Cla Coupe',Toyota Fortuner,Alfa Romeo Stelvio,Peugeot 2008,Citroen Berlingo,Toyota Corolla Cross At,Volkswagen Tiguan Diesel,Bmw 2 Series,Skoda Octavia,Xc60 Plug In,Vauxhall Insignia,Vauxhall Insignia,Nissan Sunny Or Similar,Citroen C5 Aircross,Nissan X Trail Ac 5d Aut Hybrid,Toyota Prado Or Similar,Dacia Duster,

EUR 1000 for Toyota Hilux,Doblo Passeio Spin,Mercedes C Class,Mercedes C-class,Rover Velar Winter-diesel,Jeep Commander,Ford Ranger,Volkswagen Passat,

EUR 1500 for Opel Corsa Or Similar,Mercedes E-class,Ford Tourneo Custom,Ford Custom Bus Tdi 136 Hp 8 1,Kia Carnival,Peugeot Tracker Caravan,Nissan Pickup Caravan,Peugeot 5008,Tesla Model 3 Or Similar,Audi A7 Sportback,Mercedes Eqs,Bmw 7er,

EUR 500 for Vauxhall Astra,Toyota Auris Hybrid,Seat Leon,Vauxhall Astra,Volksvagen Polo,Jeep Renegade,Dacia Sandero,Skoda Kamiq,Volkswagen Polo,Peugeot 208,Toyota Yaris Hybrid,Toyota Yaris,Fiat Fiorino,Opel Corsa,Citroen Elysee,Fiat Egea,Citroen C4 Hybrid,Mazda 3 / At,Skoda Octavia,Skoda Octavia,Skoda Tracker Caravan,Ford Tourneo Courier,Renault Megane Estate,Toyota Aygo,

EUR 700 for Mercedes C Class,Mercedes Cla Coupe',Toyota Fortuner,Alfa Romeo Stelvio,Peugeot 2008,Citroen Berlingo,Toyota Corolla Cross At,Volkswagen Tiguan Diesel,Byd Atto 3,Bmw 2 Series,Skoda Octavia,Xc60 Plug In,Vauxhall Insignia,Vauxhall Insignia,Nissan Sunny Or Similar,Citroen C5 Aircross,Nissan X Trail Ac 5d Aut Hybrid,Toyota Prado Or Similar,Dacia Duster,

EUR 1000 for Toyota Hilux,Doblo Passeio Spin,Mercedes C Class,Mercedes C-class,Rover Velar Winter-diesel,Bmw Ix1 Electric,Jeep Commander,Ford Ranger,Volkswagen Passat,Nissan Altima Or Similar,

EUR 1500 for Opel Corsa Or Similar,Mercedes E-class,Ford Tourneo Custom,Ford Custom Bus Tdi 136 Hp 8 1,Tesla Model 3,Kia Carnival,Peugeot Tracker Caravan,Nissan Pickup Caravan,Peugeot 5008,Tesla Model 3 Or Similar,Audi A7 Sportback,Mercedes Eqs,Bmw 7er,

Theft Insurance Excess differs by car model:

EUR 1000 for Toyota Hilux,Doblo Passeio Spin,Mercedes C Class,Mercedes C-class,Rover Velar Winter-diesel,Jeep Commander,Ford Ranger,Volkswagen Passat,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Istanbul Airport

19.4 mi from Istanbul Ataturk Airport

38.6 mi from Istanbul Sabiha Gokcen International Airport

Railway Stations

11.2 mi from Tren Istasyonu

16.2 mi from Davutpasa Metro Duragi

16.7 mi from Halkal

Hotels

19.5 mi from Elysium V Plus Taksim

Other Landmarks

20.5 mi from Spice Bazaar

21.3 mi from Hagia Sophia

21.3 mi from Hagia Irene

CHECK RATES

Map view of Alamo Store Location

coordinates: 41.259888 28.744196

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 0.4
Vehicle cleanliness: 0.3
Spaciousness: 0.3
Counter staff: 0.5
Pick-up location: 0.3
Drop-off location: 0.3
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Y.MOOSA
Istanbul
10 /10 Excellent
Reviewed: Thursday, February 20, 2020
One of the best service ever received from a rental company. I got an upgraded car.
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naser_alrashidi@yaho
Istanbul
10 /10 Excellent
Reviewed: Saturday, December 23, 2023
excellent
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Hiram Chaplin
Istanbul
2 /10 Poor
Reviewed: Friday, July 24, 2015
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Deborah Joshua
Istanbul
10 /10 Excellent
Reviewed: Monday, February 18, 2019
Very good service attitude
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Verne Cumberland
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 1, 2017
The store's service is quite good.
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Lorraine Lewis
Istanbul
2 /10 Poor
Reviewed: Sunday, September 11, 2016
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Lambert Jennings
Istanbul
10 /10 Excellent
Reviewed: Friday, February 17, 2017
Easy to find
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Florence Bronte
Istanbul
10 /10 Excellent
Reviewed: Sunday, February 18, 2018
Almost no queue
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Jacqueline Huggins
Istanbul
8 /10 Very good
Reviewed: Saturday, August 11, 2018
Very good
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Alexander Truman
Istanbul
10 /10 Excellent
Reviewed: Tuesday, December 19, 2023
Overall satisfied
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Jeff DuBois
Istanbul
2 /10 Poor
Reviewed: Friday, November 3, 2023
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Rodney Elsie
Istanbul
6 /10 Average
Reviewed: Sunday, September 2, 2018
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Belinda Alsop(p)
Istanbul
8 /10 Very good
Reviewed: Tuesday, September 19, 2023
Paperless system, operations are done on a tablet, but there's a wait in line.
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June MacMillan
Istanbul
10 /10 Excellent
Reviewed: Friday, May 25, 2018
The charge list after returning the car didn't specify the speeding fine, which made me think it was an unexplained charge, so I applied for after-sales service. Everything else was great, and the pickup and return processes were smooth.
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Eudora Dan
Istanbul
6 /10 Average
Reviewed: Friday, July 21, 2023
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Nathaniel Kell(e)y
Istanbul
2 /10 Poor
Reviewed: Tuesday, February 14, 2023
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Bing Smith
Istanbul
10 /10 Excellent
Reviewed: Tuesday, June 18, 2024
The staff were very friendly and patient.
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Ida Wat
Istanbul
8 /10 Very good
Reviewed: Tuesday, June 18, 2024
The service was enthusiastic, rental procedures were processed quite quickly. Maybe because it was peak time, I had to wait 20 minutes for the car to be cleaned and returned, but everything else was good.
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Blanche Poe
Istanbul
8 /10 Very good
Reviewed: Sunday, March 10, 2024
Very satisfied, it was great.
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Parker Gladstone
Istanbul
10 /10 Excellent
Reviewed: Sunday, March 31, 2024
This car rental company has excellent service!
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Molly Ann
Istanbul
10 /10 Excellent
Reviewed: Friday, February 9, 2024
Very satisfied
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Ursula Landon
Istanbul
10 /10 Excellent
Reviewed: Saturday, February 17, 2024
There was a minor issue; the car broke down for some reason and wouldn't go above 30 mph. I contacted customer service, and they resolved it by letting me exchange the car at the nearest store.
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Winni Law
Istanbul
10 /10 Excellent
Reviewed: Wednesday, January 3, 2024
Very satisfied
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Bernie Faraday
Istanbul
10 /10 Excellent
Reviewed: Thursday, February 29, 2024
I booked a Corolla but received a Megane, which is an upgrade.
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Sheila Warren
Istanbul
10 /10 Excellent
Reviewed: Wednesday, April 10, 2024
I must give a super high rating, full marks for their service.
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Mildred Micah
Istanbul
10 /10 Excellent
Reviewed: Monday, April 1, 2024
Satisfied
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Marguerite Robin
Istanbul
6 /10 Average
Reviewed: Sunday, July 21, 2024
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Hulda Hutt
Istanbul
8 /10 Very good
Reviewed: Saturday, July 20, 2024
The specified model wasn't provided; they gave us a Carolla SUV. The parking garage was poor, and there were several dents and scratches on the car.
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Ibrahim Osman
Istanbul
7 /10 Good
Reviewed: Friday, February 21, 2025
bassem he is very good one
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Kristin Paul
Istanbul
6 /10 Average
Reviewed: Friday, August 9, 2024
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Pete Wild
Istanbul
10 /10 Excellent
Reviewed: Tuesday, October 8, 2024
Excellent service, the staff were friendly and very helpful.
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Alfred Tout
Istanbul
6 /10 Average
Reviewed: Wednesday, October 16, 2024
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Lauren Fred
Istanbul
8 /10 Very good
Reviewed: Sunday, November 3, 2024
Fairly satisfied
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Doris Harvey
Istanbul
8 /10 Very good
Reviewed: Thursday, November 28, 2024
Good!
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Ogden Bill
Istanbul
10 /10 Excellent
Reviewed: Monday, February 3, 2025
Very satisfied
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Reg Moses
Istanbul
10 /10 Excellent
Reviewed: Tuesday, February 4, 2025
No nonsense, very efficient.
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Mary Giles
Istanbul
10 /10 Excellent
Reviewed: Thursday, February 13, 2025
Overall pretty good.
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Jack Roy
Istanbul
8 /10 Very good
Reviewed: Sunday, March 23, 2025
The service was quite good, and they can also speak English.
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Christ Austen
Istanbul
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied.
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Stanford Garcia
Istanbul
8 /10 Very good
Reviewed: Thursday, May 22, 2025
The car pickup time is strictly based on the reserved time.
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Doris Harvey
Istanbul
10 /10 Excellent
Reviewed: Monday, June 9, 2025
The process was very smooth, the staff explained all issues clearly, the vehicle performed well and was clean.
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Leo Tours
Istanbul
10 /10 Excellent
Reviewed: Sunday, July 27, 2025
Overall, pretty good. The actual car provided was a Peugeot 2008, a new model from June this year. It suits the local road conditions perfectly. Highly recommended!
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Alvis Bert
Istanbul
8 /10 Very good
Reviewed: Thursday, August 7, 2025
At first, one of the staff members was not helpful and had poor English skills. He was very impatient when explaining their full insurance policy and clearly lacked professionalism. Then another young employee took over and was much more patient.
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Josephine Irving
Istanbul
8 /10 Very good
Reviewed: Sunday, August 24, 2025
So far so good, but the deposit has not been refunded yet.
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Lance Eipstein
Istanbul
10 /10 Excellent
Reviewed: Monday, September 15, 2025
Although they replaced my car, it was still the same class. I want to especially thank the QEEQ customer service team for their quick responses, which made us feel supported and guided like by family during an overseas car rental. It brought great peace of mind. I’ve already recommended QEEQ to my friends.
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Tina Robbins
Istanbul
8 /10 Very good
Reviewed: Thursday, September 18, 2025
All the procedures were completed within 30 minutes, very quick.
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Maggie Barnard
Istanbul
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was in excellent condition, and the process was simple.
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Zero Bulwer
Istanbul
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car is new, with only 18,000 kilometers driven. It's in good condition, easy to drive, and fuel-efficient.
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Joshua Stone
Istanbul
8 /10 Very good
Reviewed: Monday, October 13, 2025
I chose this company because of the high ratings from other customers and the feedback mentioning no upselling practices. As it is an international chain and the car options matched my preference, it seemed like a good choice.
Since I have rented cars in many countries before, including in Azerbaijan and Georgia in May, I naturally make comparisons.
Overall, it was pretty good. There was upselling, but it wasn’t pushy. Both car pickup and return were very convenient. Extending the rental by one day was no issue at all.
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Octavia Edith
Istanbul
10 /10 Excellent
Reviewed: Wednesday, October 22, 2025
Pickup and drop-off are quite convenient, the car interior is clean and odor-free.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Wednesday, November 12, 2025
No waiting in line, the procedure was handled immediately upon arrival.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Friday, March 6, 2026
The rental staff were really friendly and super patient the whole time.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Friday, August 21, 2026
Overall, we were really satisfied.
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Frederic Gregory
Istanbul
10 /10 Excellent
Reviewed: Thursday, March 21, 2024
Very satisfied
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