Alamo, Madrid Plaza Espana Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Madrid Plaza Espana Information, Car Rental Instructions & Policies

Address

PLAZA DE ESPANA, PARKING EMT, PLANTA -1, MADRID, M, 28008, ES

Telephone

+34915425015

Pick-up Instructions

The rental office is located on Parking Level -1, Public Parking Plaza de Espana. Access points are at two separate stair entrances located at the street level of Plaza Espana. Vehicle access through street Se San Vicente.

Drop-off Instructions

Same as pick up. Please set your GPS to :Pl. de España, s/n, Moncloa - Aravaca, 28008 Madrid, Spain

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -14:00	08:00 -13:00 16:00 -19:00	08:00 -13:00 16:00 -19:00	08:00 -13:00 16:00 -19:00	08:00 -13:00 16:00 -19:00	08:00 -19:00	08:00 -19:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Other car models Pack up ^	100% of the rental car rate plus EUR 200-500	30-60
Mini Cooper Cabrio Fiat 500 Cabrio Audi Q2 Bmw Ix3 Volvo Xc60 Fiat Ducato Ford Ranger Volkswagen Caddy Grand Tourneo Connect Iveco Daily 20mâ³ Renault Traffic Ford Tourneo Custom Ford Luton Van Pack up ^	EUR 400	30-60
Nissan Versa Chevrolet Lacetti Volkswagen Id 3 Toyota Auris Hybrid Volkswagen Golf Skoda Scala Peugeot E-2008 Toyota C-hr Chevrolet Trax Mercedes-benz Gla 250 Or Similar Nissan Townstar 5.8m3 Fiat Talento Citroen C3 Aircross Citroen Berlingo Or Similar Toyota Corolla Renault Captur Show more > Nissan Versa Chevrolet Lacetti Volkswagen Id 3 Toyota Auris Hybrid Volkswagen Golf Skoda Scala Peugeot E-2008 Toyota C-hr Chevrolet Trax Mercedes-benz Gla 250 Or Similar Nissan Townstar 5.8m3 Fiat Talento Citroen C3 Aircross Citroen Berlingo Or Similar Toyota Corolla Renault Captur Jaecoo 5 Ev Max Toyota Aqua Toyota Starlet Seat Ibiza Peugeot 3008 1.5 Automatic Or Similar Vw Virtus Tsi 10 Fiat Cronos 13 Mercedes-benz Eqa Toyota Rav4 Hybrid Seat Ateca Nissan Qashqai Peugeot Expert Renault Trafic Volskwagen Touran Automatic 5+2 Places Citroen C4 Spacetourer Citroen C1 Byd Seal U Dmi Hybrid Or Similar Peugeot 508 Mercedes-benz Eqb Toyota C-hr Nissan Murano Or Similar Hyundai Tucson Iveco Daily Peugeot 5008 5+2 Seats Opel Combo V60 Cc Volkswagen Taigo Or Similar Mystery Car Pack up ^	EUR 200	30-60
Mercedes A-class Bmw 1 Series Bmw 520 Mercedes Gla Bmw 3 Series Mercedes C-class Volvo Xc90 Mini Cooper Cabrio 12 Seat Bus Volvo V60 Pack up ^	EUR 500	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

UnionPay,DinersClub,JCB,Discover are not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Mini Cooper Cabrio, Fiat 500 Cabrio, Audi Q2, Bmw Ix3, Volvo Xc60, Fiat Ducato, Ford Ranger, Volkswagen Caddy, Grand Tourneo Connect, Iveco Daily 20mâ³, Renault Traffic, Ford Tourneo Custom, Ford Luton Van, Mercedes A-class, Bmw 1 Series, Bmw 520, Mercedes Gla, Bmw 3 Series, Mercedes C-class, Volvo Xc90, Mini Cooper Cabrio, 12 Seat Bus, Volvo V60

Debit card accepted: Visa, Master

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Germany Belgium France Netherlands Italy Luxembourg Monaco Switzerland Show More Austria Germany Belgium France Netherlands Italy Luxembourg Monaco Switzerland Portugal Andorra Gibraltar	EUR 55.5 per rental

Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 1250-2000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.6 mi from Madrid–Barajas Airport

Railway Stations

1.5 mi from Atocha Train Station

2.2 mi from Madrid - Puerta de Hierro 5600

3.7 mi from Chamartin Station

Hotels

0.5 mi from PYR se1ect Plaza Mayor II y III

0.6 mi from C.H Las Murallas

0.6 mi from Chueca Exclusive II MADFlats Collection

Other Landmarks

0.6 mi from Puerta Del Sol Madrid

1.2 mi from Paseo Del Prado

2.3 mi from Convention Center

CHECK RATES

Map view of Alamo Store Location

coordinates: 40.423654 -3.711728

Guest Reviews

Total points： 5.6 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Anonymous
Madrid
10 /10 Excellent
Reviewed: Wednesday, July 1, 2026
The office was fairly easy to find, and the manager was a young woman who actually seemed pretty experienced. Parking in Spain is insanely tight almost everywhere, which was really frustrating. When we first saw the rental car, we just couldn’t accept it at all—a 7‑seater that looked tiny. There were six of us, and we honestly couldn’t imagine how we were all supposed to fit. The manager told us, basically: if we don’t take this car, the rental we already paid is non‑refundable; if we wanted to switch to the 9‑seat Mercedes, it would be €200 a day. So we reluctantly took this “unbelievably small” car, squeezed six people in, and piled our luggage up like a mountain. Later, after driving into a few indoor car parks in Spain and Portugal, we realized how lucky we were—if we’d actually swapped to that Mercedes van, we’d have been in serious trouble, just trying to find and get into parking spaces would have driven us crazy. In the end we were genuinely thankful for that “cold and heartless” manager and her refusal to compromise.
Read More >
Anonymous
Madrid
10 /10 Excellent
Reviewed: Friday, April 10, 2026
I originally booked a Mercedes A-Class but they upgraded me to an X5 for free. The car was quite new and really nice to drive. The staff were great both at pickup and drop-off, and their English was excellent. Big thumbs up.
Read More >
Bernard Sara(h)
Madrid
2 /10 Poor
Reviewed: Wednesday, January 10, 2024
Read More >
Rachel Rose
Madrid
4 /10 Average
Reviewed: Wednesday, February 5, 2020
Read More >
Lindsay Smollett
Madrid
2 /10 Poor
Reviewed: Sunday, October 1, 2017
Read More >

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Alamo, Madrid Plaza Espana Car Rental

Alamo - Madrid Plaza Espana Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Allowed:

Not allowed:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

More Alamo Car Rental Locations in Madrid

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks

Alamo, Madrid Plaza Espana Car Rental

Alamo - Madrid Plaza Espana Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Allowed:

Not allowed:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Alamo Car Rental Locations in Madrid

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks