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Alamo, Dubrovnik Airport Car Rental

Alamo 800+ ratings, 6 reviews

Dubrovnik, Croatia

8.1 / 10 Very good

Alamo - Dubrovnik Airport Information, Car Rental Instructions & Policies

Address

AIRPORT TERMINAL 20213 CILIPI, DUBROVNIK, 20117, HR

Telephone

00385994696331 / +385 98 256 120

Pick-up Instructions

The Alamo - Dubrovnik Airport car rental location is in terminal

You can walk to the counter of Alamo - Dubrovnik Airport car rental.

Serviced by Enterprise Rent a Car. Rental office is located in terminal. Shuttle service is not required.

Drop-off Instructions

Service by Enterprise. The counter is outside the Terminal. Please park your car accordingly and contact the branch staff.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 on all rental approximately.

Senior Driver Fee applies at 70 - 80 years old with charge of EUR 40 on all rental approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Show More

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

United Kingdom

EUR 20 per rental

Montenegro

Bosnia and Herzegovina

Albania

Serbia

Kosovo

EUR 50 per rental

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 800-5500 for other car models.

EUR 640 for Hyundai I30, 2023 Guaranteed Model,Volkswagen Golf Navi,Honda City,Seat Ibiza,Peugeot Partner,Vw Up,Mercedes Smart For Two,

EUR 960 for Opel Astra,Suzuki Vitara,Renault Captur,Bmw Mini Cooper Convertible,Seat Leon St,Peugeot 308,Ford Focus,

EUR 1440 for Iveco Daily 65 C,Hyundai Elantra,W6 Ford Kuga,Ford Transit Custom,Opel Insignia,Volkswagen Passat,Hyundai Tucson,Iveco Daily 17m3,Opel Zafira,Peugeot 5008 O Similar,Peugeot 508 Estate,

EUR 1600 for Volkswagen Multivan,Toyota Commuter,Mercedes Cla,

EUR 2400 for Audi Q5 Hybride,Mercedes E-class,Toyota Majesty,Volvo Xc90,Volkswagen T-roc Cabrio 1.5 Automatic Or Similar,

Theft Insurance Excess differs by car model:

EUR 640 for Hyundai I30, 2023 Guaranteed Model,Volkswagen Golf Navi,Honda City,Seat Ibiza,Peugeot Partner,Vw Up,Mercedes Smart For Two,

EUR 960 for Opel Astra,Suzuki Vitara,Renault Captur,Bmw Mini Cooper Convertible,Seat Leon St,Peugeot 308,Ford Focus,

EUR 1440 for Iveco Daily 65 C,Hyundai Elantra,W6 Ford Kuga,Ford Transit Custom,Opel Insignia,Volkswagen Passat,Hyundai Tucson,Iveco Daily 17m3,Opel Zafira,Peugeot 5008 O Similar,Peugeot 508 Estate,

EUR 1600 for Volkswagen Multivan,Toyota Commuter,Mercedes Cla,

EUR 2400 for Audi Q5 Hybride,Mercedes E-class,Toyota Majesty,Volvo Xc90,Volkswagen T-roc Cabrio 1.5 Automatic Or Similar,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Dubrovnik Airport

Other Landmarks

9.4 mi from Fort Saint John

9.4 mi from Dubrovnik Cathedral

9.4 mi from The Lazaret

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 42.560732 18.26157

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.1 / 10 Very good

  • Vehicle condition: 2.2
  • Vehicle cleanliness: 2.8
  • Spaciousness: 2.0
  • Counter staff: 2.0
  • Pick-up location: 2.8
  • Drop-off location: 2.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • J.Anderson

    Dubrovnik

    8 /10 Very good

    Reviewed: Friday, December 19, 2025

    The staff was friendly but did nothing to try to correct the car I was given.
    Read More >

  • WaiLunYu

    Dubrovnik

    9.3 /10 Excellent

    Reviewed: Friday, December 19, 2025

    My car the gas gauge is not working.. they should get it fix before to rent it out
    Read More >

  • Lena Bryce

    Dubrovnik

    8 /10 Very good

    Reviewed: Friday, December 19, 2025

    We waited a long time for someone to assist us when returning the car. Eventually, a foreigner nearby told us to go to the rental hall to find the counter to return the car.
    Read More >

  • Edgar Dewey

    Dubrovnik

    10 /10 Excellent

    Reviewed: Friday, December 19, 2025

    It was our first time renting from Alamo. The process was quick, we didn't have to wait in line. The staff was very professional and friendly. We crossed borders into Bosnia, Serbia, and Montenegro over 22 days. The rental company charged us a 50 Euro border fee. We met other travelers who were charged 60 Euros for crossing just one border. Alamo seems more reasonable. Towards the end, we scratched the car door at a guesthouse. It was a big scratch but didn't need bodywork, just paint. We talked to the staff about insurance, but they said it was fine, no need to worry about it.
    Read More >

  • Duke Jean

    Dubrovnik

    10 /10 Excellent

    Reviewed: Friday, December 19, 2025

    This was our first time renting from Alamo. The procedures were quick, there was no queue when we arrived, and the staff were very courteous and professional. For crossing Bosnia and Herzegovina, Serbia, and Montenegro for 22 days, they charged us a cross-border fee of 50 euros. Others we met on the road said they were charged 60 euros for crossing just one country. Alamo seems to be more reasonable. Towards the end of our trip, we scratched the car door at a guesthouse. It was a noticeable scratch but didn't require panel beating, just some paintwork. We spoke with the staff when returning the car, and they said it was no big deal and not to worry about it.
    Read More >

  • Eden Marion

    Dubrovnik

    2 /10 Poor

    Reviewed: Friday, December 19, 2025

    Read More >

  • Odelia Lucius

    Dubrovnik

    10 /10 Excellent

    Reviewed: Friday, December 19, 2025

    Overall not bad, but the condition report for pickup and return didn't match the actual situation, and the staff filled it out casually.
    Read More >

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What's the address of the rental location?

AIRPORT TERMINAL 20213 CILIPI, DUBROVNIK, 20117, HR

What is the Telephone Number?

00385994696331/ +385 98 256 120

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Dubrovnik Airport car rental location is in terminal

You can walk to the counter of Alamo - Dubrovnik Airport car rental.

Serviced by Enterprise Rent a Car. Rental office is located in terminal. Shuttle service is not required.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Service by Enterprise. The counter is outside the Terminal. Please park your car accordingly and contact the branch staff.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 on all rental approximately.

Senior Driver Fee applies at 70 - 80 years old with charge of EUR 40 on all rental approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Croatia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.3 mi from Dubrovnik Airport

  • Other Landmarks

    9.4 mi from Fort Saint John

    9.4 mi from Dubrovnik Cathedral

    9.4 mi from The Lazaret

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