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Alamo, Cairns Domestic Airport Car Rental

Alamo 2000+ ratings, 11 reviews

Cairns, Queensland, Australia

9.7 / 10 Excellent

Alamo - Cairns Domestic Airport Information, Car Rental Instructions & Policies

Address

CAIRNS DOMESTIC AIRPORT, 2 AIRPORT AVENUE, CAIRNS, QLD, 4870, AU

Telephone

+61740349045

Pick-up Instructions

The Alamo - Cairns Domestic Airport car rental location is in terminal

You can walk to the counter of Alamo - Cairns Domestic Airport car rental.

Upon arrival please be on the lookout for the Enterprise counter located in the arrivals hall of the airport terminal. Your rental will be serviced there. The car rental counter is located in the arrivals hall of the Cairns International Terminal. Once you have cleared customs you will exit into the Arrivals hall. Proceed to the rental counter on the right hand side of the arrivals hall where we will arrange your rental agreement.

Drop-off Instructions

Serviced by Redspot Car Rentals.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Churchill Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Bruny Island, Phillip Island, Tasmania
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Magnetic Island, Rottnest Island, Long Island, Mornington Island, Mariah Island, North Stradbroke Island

Excess

Collision Damage Waiver Excess differs by car model:

USD 4400 for Ford Focus,Honda City,Ford Fiesta/citroen Ds3,Kia K3 L,

USD 5000 for Nissan Qashqai,Bmw 3 Series,

AUD 5200-6200 for other car models.

AUD 5200 for Hyundai Elantra,

AUD 5700 for Toyota Kluger,

AUD 5200 for Ford Focus,Toyota Ch-r,Kia Stonic,Honda City,Ford Fiesta/citroen Ds3,Toyota Yaris Cross,Toyota Camry,Kia K3 L,Bmw 3 Series,Toyota Corolla,Hyundai Elantra,Vauxhall Grandland X,Nissan Qashqai,Opel Adam,Volvo S90,Corolla Sedan Hybrid,Peugeot 508,Kia Sportage,Compact Or Larger,

AUD 5700 for Toyota Kluger,Hiace 12 Seats,Range Rover Sport,

AUD 6200 for Bmw X1,Range Rover Sport,Chevrolet Tahoe,12 Seat Bus,

AUD 1650 for Ford Focus,Toyota Ch-r,Kia Stonic,Honda City,Toyota Yaris Cross,Hyundai Bayon,Toyota Camry,Kia K3 L,Bmw 3 Series,Toyota Corolla,Hyundai Elantra,Nissan Qashqai,Volvo S90,Corolla Sedan Hybrid,Peugeot 508,

AUD 2200 for Toyota Kluger,Vauxhall Grandland X,Chrysler Voyager,Skoda Kodiaq,Hiace 12 Seats,Kia Sportage,Range Rover Sport,Compact Or Larger,

AUD 3300 for Byd Atto 3,Cubic Metre Van,Cubic Metre Van,Chevrolet Tahoe,Tesla Model 3,12 Seat Bus,

Theft Insurance Excess differs by car model:

AUD 5200 for Ford Focus,Toyota Ch-r,Kia Stonic,Honda City,Ford Fiesta/citroen Ds3,Toyota Yaris Cross,Toyota Camry,Kia K3 L,Bmw 3 Series,Toyota Corolla,Hyundai Elantra,Vauxhall Grandland X,Nissan Qashqai,Opel Adam,Volvo S90,Corolla Sedan Hybrid,Peugeot 508,Kia Sportage,Compact Or Larger,

AUD 5700 for Toyota Kluger,Hiace 12 Seats,Range Rover Sport,

AUD 6200 for Bmw X1,Range Rover Sport,Chevrolet Tahoe,12 Seat Bus,

AUD 5200-6200 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 5700 for Toyota Kluger,Hiace 12 Seats,Range Rover Sport,

AUD 6200 for Bmw X1,Range Rover Sport,Chevrolet Tahoe,12 Seat Bus,

AUD 5200-6200 for other car models.

AUD 5200 for Ford Focus,Toyota Ch-r,Kia Stonic,Honda City,Ford Fiesta/citroen Ds3,Toyota Yaris Cross,Toyota Camry,Kia K3 L,Bmw 3 Series,Toyota Corolla,Hyundai Elantra,Vauxhall Grandland X,Nissan Qashqai,Opel Adam,Volvo S90,Corolla Sedan Hybrid,Peugeot 508,Kia Sportage,Compact Or Larger,

AUD 0 for Ford Focus,Toyota Ch-r,Kia Stonic,Honda City,Toyota Yaris Cross,Hyundai Bayon,Toyota Camry,Kia K3 L,Bmw 3 Series,Toyota Corolla,Hyundai Elantra,Nissan Qashqai,Volvo S90,Corolla Sedan Hybrid,Peugeot 508,

AUD 0 for Toyota Kluger,Vauxhall Grandland X,Chrysler Voyager,Skoda Kodiaq,Hiace 12 Seats,Kia Sportage,Range Rover Sport,Compact Or Larger,

AUD 0 for Byd Atto 3,Cubic Metre Van,Cubic Metre Van,Chevrolet Tahoe,Tesla Model 3,12 Seat Bus,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Cairns Airport

Railway Stations

3.7 mi from Cairns Railway Station

Hotels

1.9 mi from The Lakes Resort Cairns

1.9 mi from Park Royal

2 mi from Nomads Cairns

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: -16.876295 145.75352

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.7 / 10 Excellent

  • Vehicle condition: 6.9
  • Vehicle cleanliness: 6.1
  • Spaciousness: 6.0
  • Counter staff: 7.2
  • Pick-up location: 5.8
  • Drop-off location: 6.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • Asbira

    Cairns

    9.7 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    Good, overall satisfied
    Read More >

  • A.Wydro

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    All good. Keep up good work.
    Read More >

  • J.Strachan

    Cairns

    9.7 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    Jason at Alamo was quick to action our pickup of the car. Car was immaculate only, brand new. Everything went smoothly and we received a few travel tips.
    Read More >

  • Dominique

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    Our first car had a few issues (skipping gears) but they swapped the car for us and it was amazing customer service - we felt very heard
    Read More >

  • K.Wheeler

    Cairns

    9 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    We would like to complain. The car seat in which we ordered wasn't fitted to the vehicle. It was placed in the car for us to fit. The $70 fee was still charged at location and we don't feel the service was met. If we had of known this we would have saved our money and bought our own with us. Very disappointed with Alamo and won't be using them again. The whole process was very stressful in the heat after a long flight with our toddler.
    Read More >

  • S.Bazga

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    Service staff at pick up were great. Booked a Toyota Camry and was given a MG SUV which was a pleasant suprise.
    Read More >

  • T.j

    Cairns

    9 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    Fantastic customer service at the counter from the lady and two guys there. The car was good and the whole process easy. The only let down was we were waiting in the international terminal desk for ages before reading a sign on the Euro car desk saying pick up was in domestic. Wish Alamo had a sign up. Wasted 30 mins of time
    Read More >

  • Nora Keats

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    Stayed on duty during the pandemic with attentive service.
    Read More >

  • w.jordan-Richards

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    Everyone was so nice and professional
    Read More >

  • Cliff McCarthy

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    Pretty good
    Read More >

  • Spencer Toland

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, March 24, 2026

    The store is easy to locate, staff are friendly, and both pickup and return processes are quick and straightforward.
    Read More >

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What's the address of the rental location?

CAIRNS DOMESTIC AIRPORT, 2 AIRPORT AVENUE, CAIRNS, QLD, 4870, AU

What is the Telephone Number?

+61740349045

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Cairns Domestic Airport car rental location is in terminal

You can walk to the counter of Alamo - Cairns Domestic Airport car rental.

Upon arrival please be on the lookout for the Enterprise counter located in the arrivals hall of the airport terminal. Your rental will be serviced there. The car rental counter is located in the arrivals hall of the Cairns International Terminal. Once you have cleared customs you will exit into the Arrivals hall. Proceed to the rental counter on the right hand side of the arrivals hall where we will arrange your rental agreement.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Serviced by Redspot Car Rentals.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.3 mi from Cairns Airport

  • Railway Stations

    3.7 mi from Cairns Railway Station

  • Hotels

    1.9 mi from The Lakes Resort Cairns

    1.9 mi from Park Royal

    2 mi from Nomads Cairns

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