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Hertz, London City Airport Car Rental

Hertz 500+ ratings, 3 reviews

London, England, United Kingdom

7.0 / 10 Good

Hertz - London City Airport Information, Car Rental Instructions & Policies

Address

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

Telephone

+442081635983

Pick-up Instructions

The Hertz - London City Airport car rental location is located out of the airport

The office located at the car hire building next to the entrance of Short Term car park. You can see the Car Hire sign and the rental company logos.

Drop-off Instructions

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

Extras Prices
Extras Prices
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
GBP 11.4/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
GBP 11.4/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
GBP 10/day
capped at GBP 70

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland
To drive a UK-registered vehicle in the Republic of Ireland, you need a VE103B certificate (Hertz travel permit) and a Green Card (insurance proof with registration, requires 12 working days’ notice). Not required for Northern Ireland. VE103B fees: 1–7d £171.99; 14d £209.90; 15–21d £226.51; 22–28d £301.73. Purchase only at pick-up. Ignoring rules voids all insurance; renter is fully liable.

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Transit 350 Lwb-diesel,Audi Q7,

GBP 1000 for Opel Astra,Peugeot 308,Fiat 500x,Renault Austral,Opel Corsa,Fiat Panda 5 Doors,Ford Kuga,Jeep Compass,Toyota Aygo,

GBP 1200 for Renault Traffic 59m3,Ford Transit Swb-diesel,Volkswagen Golf,Vw Golf 5 Doors,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Peugeot 5008,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Hyundai Elantra,Skoda Octavia,S Ford Kuga Aut.,Cupra Formentor,Opel Grandland,Master Lift 17m3,Volkswagen Touran 5+2 Seats,Vw Tcross 200 Tsi Vw Nivus 200 Tsi Renegade,Traffic 88 M3,Ford Tourneo Custom,Ford Transit,Toyota Proace,Volkswagen Passat,Audi Q3,Opel Vivaro,Ford Transit 350l,

GBP 1400 for Chevrolet Spark,22 Seat Bus,Vw Caravelle,

GBP 1500 for Mercedes Clase A O Similar,Opel Grandland,Volvo Xc60,Nissan Tracker Caravan,Seat Alhambra,Audi Q5 Automatico,Peugeot 5008 5+2 Seats,Volkswagen Tiguan,Kia Optima,Mercedes E Class,Bmw X5 Luxury Suv-4wd,Audi A4,Jaguar Xf Sportbrake-4wd,Skoda Karoq Suv Aut,Jaguar Xe-4wd,Ford Explorer,Ford Expedition Max, Jeep Wagoneer L-4wd,Mercedes E250 Convertible,Series 3 Touring,Hyundai Ionic Hybrid,Volvo Xc40,Ford Kuga,Ford Galaxy,Porsche Panamera Automatic Or Similar,Ford Transit Custom,

GBP 2500 for Cupra Born,Peugeot E-2008 Bev,Tesla Model 3-electric,Polestar 2,Opel Corsa E,Bmw X 4 2.0 D,Mercedes Benz Vito,Toyota Rav 4,Bmw Serie 4 Gran Coupé,Model Y Lr-electric,Volvo Xc60,Maserati Levante Gt 2.0 330cv Hybrid,Audi E-tron,Porsche Panamera,Landrover Range Rover Sport,

GBP 3000 for Alpine A110,Gmc-yukon-benzin-otomatik,

GBP 5000 for Jeep Wrangler,Ferrari 812 Gts,

GBP 2100 for Opel Astra,

GBP 1000 for Peugeot 308,

GBP 1000 for Fiat 500x,

GBP 1200 for Renault Traffic 59m3,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Volkswagen Golf,

GBP 2500 for Cupra Born,

GBP 1500 for Mercedes Clase A O Similar,

GBP 1200 for Vw Golf 5 Doors,

GBP 2500 for Peugeot E-2008 Bev,

GBP 1000 for Renault Austral,

GBP 1000 for Opel Corsa,

GBP 1000 for Fiat Panda 5 Doors,

GBP 1500 for Chevrolet Spark,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Tesla Model 3-electric,

GBP 1500 for Opel Grandland,

GBP 1500 for Volvo Xc60,

GBP 1500 for Nissan Tracker Caravan,

GBP 1500 for Seat Alhambra,

GBP 1200 for Peugeot 5008,

GBP 2500 for Polestar 2,

GBP 1500 for Audi Q5 Automatico,

GBP 2500 for Opel Corsa E,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Hyundai Elantra,

GBP 1200 for Skoda Octavia,

GBP 1200 for S Ford Kuga Aut.,

GBP 1200 for Cupra Formentor,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Opel Grandland,

GBP 1000 for Ford Kuga,

GBP 1200 for Master Lift 17m3,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Peugeot 5008 5+2 Seats,

GBP 1200 for Volkswagen Touran 5+2 Seats,

GBP 1200 for Vw Tcross 200 Tsi Vw Nivus 200 Tsi Renegade,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Mercedes E Class,

GBP 2500 for Bmw X 4 2.0 D,

GBP 2000 for Audi Q7,

GBP 1500 for Bmw X5 Luxury Suv-4wd,

GBP 1200 for Ford Tourneo Custom,

GBP 1200 for Ford Transit,

GBP 1200 for Toyota Proace,

GBP 1500 for Audi A4,

GBP 1000 for Toyota Aygo,

GBP 1500 for Skoda Karoq Suv Aut,

GBP 1500 for Ford Explorer,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Mercedes E250 Convertible,

GBP 2500 for Mercedes Benz Vito,

GBP 1500 for Series 3 Touring,

GBP 2500 for Toyota Rav 4,

GBP 1200 for Volkswagen Passat,

GBP 1500 for Volvo Xc40,

GBP 1500 for Ford Kuga,

GBP 1200 for Audi Q3,

GBP 1200 for Opel Vivaro,

GBP 1200 for Ford Transit 350l,

GBP 1500 for Ford Galaxy,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Model Y Lr-electric,

GBP 1400 for 22 Seat Bus,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Maserati Levante Gt 2.0 330cv Hybrid,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Gmc-yukon-benzin-otomatik,

GBP 1200 for Ford Transit Custom,

GBP 5000 for Jeep Wrangler,

GBP 5000 for Ferrari 812 Gts,

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Transit 350 Lwb-diesel,Audi Q7,

GBP 1000 for Opel Astra,Peugeot 308,Fiat 500x,Renault Austral,Opel Corsa,Fiat Panda 5 Doors,Ford Kuga,Jeep Compass,Toyota Aygo,

GBP 1200 for Renault Traffic 59m3,Ford Transit Swb-diesel,Volkswagen Golf,Vw Golf 5 Doors,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Peugeot 5008,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Hyundai Elantra,Skoda Octavia,S Ford Kuga Aut.,Cupra Formentor,Opel Grandland,Master Lift 17m3,Volkswagen Touran 5+2 Seats,Vw Tcross 200 Tsi Vw Nivus 200 Tsi Renegade,Traffic 88 M3,Ford Tourneo Custom,Ford Transit,Toyota Proace,Volkswagen Passat,Audi Q3,Opel Vivaro,Ford Transit 350l,

GBP 1400 for Chevrolet Spark,22 Seat Bus,Vw Caravelle,

GBP 1500 for Mercedes Clase A O Similar,Opel Grandland,Volvo Xc60,Nissan Tracker Caravan,Seat Alhambra,Audi Q5 Automatico,Peugeot 5008 5+2 Seats,Volkswagen Tiguan,Kia Optima,Mercedes E Class,Bmw X5 Luxury Suv-4wd,Audi A4,Jaguar Xf Sportbrake-4wd,Skoda Karoq Suv Aut,Jaguar Xe-4wd,Ford Explorer,Ford Expedition Max, Jeep Wagoneer L-4wd,Mercedes E250 Convertible,Series 3 Touring,Hyundai Ionic Hybrid,Volvo Xc40,Ford Kuga,Ford Galaxy,Porsche Panamera Automatic Or Similar,Ford Transit Custom,

GBP 2500 for Cupra Born,Peugeot E-2008 Bev,Tesla Model 3-electric,Polestar 2,Opel Corsa E,Bmw X 4 2.0 D,Mercedes Benz Vito,Toyota Rav 4,Bmw Serie 4 Gran Coupé,Model Y Lr-electric,Volvo Xc60,Maserati Levante Gt 2.0 330cv Hybrid,Audi E-tron,Porsche Panamera,Landrover Range Rover Sport,

GBP 3000 for Alpine A110,Gmc-yukon-benzin-otomatik,

GBP 5000 for Jeep Wrangler,Ferrari 812 Gts,

GBP 2100 for Opel Astra,

GBP 1000 for Peugeot 308,

GBP 1000 for Fiat 500x,

GBP 1200 for Renault Traffic 59m3,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Volkswagen Golf,

GBP 2500 for Cupra Born,

GBP 1500 for Mercedes Clase A O Similar,

GBP 1200 for Vw Golf 5 Doors,

GBP 2500 for Peugeot E-2008 Bev,

GBP 1000 for Renault Austral,

GBP 1000 for Opel Corsa,

GBP 1000 for Fiat Panda 5 Doors,

GBP 1500 for Chevrolet Spark,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Tesla Model 3-electric,

GBP 1500 for Opel Grandland,

GBP 1500 for Volvo Xc60,

GBP 1500 for Nissan Tracker Caravan,

GBP 1500 for Seat Alhambra,

GBP 1200 for Peugeot 5008,

GBP 2500 for Polestar 2,

GBP 1500 for Audi Q5 Automatico,

GBP 2500 for Opel Corsa E,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Hyundai Elantra,

GBP 1200 for Skoda Octavia,

GBP 1200 for S Ford Kuga Aut.,

GBP 1200 for Cupra Formentor,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Opel Grandland,

GBP 1000 for Ford Kuga,

GBP 1200 for Master Lift 17m3,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Peugeot 5008 5+2 Seats,

GBP 1200 for Volkswagen Touran 5+2 Seats,

GBP 1200 for Vw Tcross 200 Tsi Vw Nivus 200 Tsi Renegade,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Mercedes E Class,

GBP 2500 for Bmw X 4 2.0 D,

GBP 2000 for Audi Q7,

GBP 1500 for Bmw X5 Luxury Suv-4wd,

GBP 1500 for Ford Tourneo Custom,

GBP 1500 for Ford Transit,

GBP 1500 for Toyota Proace,

GBP 1500 for Audi A4,

GBP 1000 for Toyota Aygo,

GBP 1500 for Skoda Karoq Suv Aut,

GBP 1500 for Ford Explorer,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Mercedes E250 Convertible,

GBP 2500 for Mercedes Benz Vito,

GBP 1500 for Series 3 Touring,

GBP 2500 for Toyota Rav 4,

GBP 1200 for Volkswagen Passat,

GBP 1500 for Volvo Xc40,

GBP 1500 for Ford Kuga,

GBP 1200 for Audi Q3,

GBP 1200 for Opel Vivaro,

GBP 1200 for Ford Transit 350l,

GBP 1500 for Ford Galaxy,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Model Y Lr-electric,

GBP 1400 for 22 Seat Bus,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Maserati Levante Gt 2.0 330cv Hybrid,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Gmc-yukon-benzin-otomatik,

GBP 1200 for Ford Transit Custom,

GBP 5000 for Jeep Wrangler,

GBP 5000 for Ferrari 812 Gts,

USD 0 for other car models.

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Third Party Liability Insurance Excess differs by car model:

GBP 0 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from London City Airport

22 mi from Heathrow Airport

22 mi from Heathrow Airport T1-T4

Railway Stations

1 mi from Woolwich Arsenal

5.9 mi from London Liverpool Street Station

6 mi from London Bridge Station

Hotels

5.5 mi from Boutique Tower Bridge Apartment

5.5 mi from Clayton Hotel City of London

7.2 mi from Marlin Waterloo London

Other Landmarks

3.8 mi from Limehouse

3.8 mi from Eltham Palace

3.8 mi from Lewisham

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 51.502601 0.053752

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Guest Reviews

Total points： 7.0 / 10 Good

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 2.5
  • Spaciousness: 2.5
  • Counter staff: 1.5
  • Pick-up location: 1.5
  • Drop-off location: 2.0
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    London

    8.3 /10 Very good

    Reviewed: Monday, December 22, 2025

    Check out a little chaotic - ended up taking a different vehicle and took ages. They charged me for a top up that wasn't required (as the vehicle was only half full on collection) but refunded relatively easily. Good price, vehicle as it needed to be.
    Read More >

  • Cora Caroline

    London

    2 /10 Poor

    Reviewed: Monday, December 22, 2025

    Read More >

  • Cynthia Clemens

    London

    8 /10 Very good

    Reviewed: Monday, December 22, 2025

    The car model I reserved was not available, and I was forced to upgrade. The experience was very disappointing.
    Read More >

  • Anonymous

    London

    10 /10 Excellent

    Reviewed: Monday, December 22, 2025

    This company really sets the benchmark for the whole industry.
    Read More >

More Car Rental Brands at London City Airport

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What's the address of the rental location?

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

What is the Telephone Number?

+442081635983

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 75 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    UK Driving License（with DVLA check code/DVLA endorsement record）

    In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

  • For local renters, you need to bring:

    Full driver's license issued in United Kingdom

Additional Extras

  • Infant car seat rental GBP 11.4/day

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental GBP 11.4/day

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental GBP 10/day

    capped at GBP 70

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.2 mi from London City Airport

    22 mi from Heathrow Airport

    22 mi from Heathrow Airport T1-T4

  • Railway Stations

    1 mi from Woolwich Arsenal

    5.9 mi from London Liverpool Street Station

    6 mi from London Bridge Station

  • Hotels

    5.5 mi from Boutique Tower Bridge Apartment

    5.5 mi from Clayton Hotel City of London

    7.2 mi from Marlin Waterloo London

  • Other Landmarks

    3.8 mi from Limehouse

    3.8 mi from Eltham Palace

    3.8 mi from Lewisham

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