Car Rental Travel Guides
Deals Bookings
24/7
App
Enjoy 5% off your first app booking
• Scan the QR code to download
• Search “QEEQ” on the App Store or Google Play
From the United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan(China)
+886 2 2656 3571
Live chat Email us Service Code: 1801755219
logo_img

Hertz, Arnhem Downtown Car Rental

Hertz 200+ ratings, 1 reviews

Arnhem, Gelderland, Netherlands

6.7 / 10 Average

Hertz - Arnhem Downtown Information, Car Rental Instructions & Policies

Address

BERGSTRAAT 2

Telephone

+31263513222

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
09:00 -11:00

Security Deposit

Deposit amounts depend on the vehicle category and can be paid via credit card pre-authorization.
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10 - 36.3 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Netherlands

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Czech Republic

Poland

Portugal

Norway

Sweden

Finland

Belgium

EUR 30 per rental

France

Spain

Italy

EUR 30 per country

Luxembourg

EUR 35 per rental

Germany

Austria

EUR 25 per rental
Traveling to Belgium is allowed, but please advise the Hertz rental counter about your intention. The cross-border policy and fees please subject to the counter, they may change without notice. There will be a 600EUR penalty if the customer has not declared driving out of the Netherlands.

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Bosnia and Herzegovina, Bulgaria, Croatia, Estonia, Georgia, Greece, Greenland, Hungary, Iceland, Kazakhstan, Kyrgyzstan, North Macedonia, Moldova, Montenegro, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, United Kingdom

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 900-2000 for other car models.

EUR 1000 for Citroën C3 Automatic Or Similar,Ford Puma Or Similar,Fiat 500x,Renault Captur,Kia Ceed,Kia Ceed Wagon,Peugeot E-208,Vw Crafter-diesel,Volkswagen Caddy,Citroen C4 Spacetourer,Ford Kuga,,

EUR 1100 for Opel Astra Hybrid At,Renault Captur,Opel Mokka,Kia Ev6-electric,

EUR 1200 for Skoda Rapid,Citroen C5,Fiat Doblo,Vw Passat Variant,

EUR 1250 for Daily 35 C15v,Mercedes Sprinter 10m3,Renault Trafic,

EUR 1350 for Mercedes C Class,Kuga Winter Tyres,

EUR 1500 for Van W Lift,Bmw I5,Renault Traffic,

EUR 1600 for Skoda Karoq Autom.,Hyundai Staria 9 Seats Auto Hybrid,Mercedes Classe C,Mercedes Benz Vito,Audi A6,Volvo Xc40,

EUR 1700 for Bmw Ix3-electric,

EUR 2000 for Bmw X5,

EUR 3000 for Polestar 2,Polestar 2-electric,I1 Bmw Ix,Model 3 Performance,Model Y Lr-electric,Alpine A110,

EUR 4000 for Mercedes S Class,

EUR 950 for Fiat Tipo,Toyota Auris Hybrid,Lexus Ux 300e,Chevrolet Beat,Renault Clio Diesel,Fiat Panda 5 Doors,Opel Corsa,Seat Ibiza,Vw Caddy,Renault Clio St,Toyota Aygo,Renault 5 Electric Or Similar,

EUR 1250 for ,

EUR 950 for Fiat Tipo,

EUR 950 for Kia Niro Ev,

EUR 1000 for Toyota Auris Hybrid,

EUR 1000 for Ford Puma Or Similar,

EUR 1000 for Fiat 500x,

EUR 1250 for Daily 35 C15v,

EUR 1000 for Renault Captur,

EUR 1100 for Opel Astra Hybrid At,

EUR 1000 for Kia Ceed,

EUR 1000 for Kia Ceed Wagon,

EUR 950 for Chevrolet Beat,

EUR 950 for Renault Clio Diesel,

EUR 950 for Fiat Panda 5 Doors,

EUR 1000 for Peugeot E-208,

EUR 950 for Opel Corsa,

EUR 950 for Seat Ibiza,

EUR 950 for Vw Caddy,

EUR 3000 for Polestar 2,

EUR 1600 for Skoda Karoq Autom.,

EUR 1500 for Van W Lift,

EUR 1600 for Hyundai Staria 9 Seats Auto Hybrid,

EUR 1600 for Mercedes Classe C,

EUR 3000 for Polestar 2-electric,

EUR 1600 for Mercedes Benz Vito,

EUR 1200 for Skoda Rapid,

EUR 1100 for Renault Captur,

EUR 1000 for Vw Crafter-diesel,

EUR 1000 for Volkswagen Caddy,

EUR 1000 for Citroen C4 Spacetourer,

EUR 1500 for Bmw I5,

EUR 3000 for I1 Bmw Ix,

EUR 1500 for Renault Traffic,

EUR 950 for Toyota Aygo,

EUR 950 for Renault 5 Electric Or Similar,

EUR 950 for Fiat 500 Electric-electric,

EUR 1600 for Audi A6,

EUR 1600 for Volvo Xc40,

EUR 1250 for Mercedes Sprinter 10m3,

EUR 1350 for Mercedes C Class,

EUR 1200 for Citroen C5,

EUR 1100 for Ford Explorer,

EUR 1350 for Kuga Winter Tyres,

EUR 1000 for Ford Kuga,,

EUR 1200 for Fiat Doblo,

EUR 1200 for Vw Passat Variant,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3000 for Alpine A110,

EUR 1400 for ,

EUR 1450 for ,

EUR 1500 for ,

EUR 1650 for ,

EUR 1750 for ,

EUR 2000 for ,

EUR 2100 for ,

EUR 2300 for ,

EUR 3150 for ,

EUR 5000 for ,

Theft Insurance Excess differs by car model:

EUR 1000 for Citroën C3 Automatic Or Similar,Ford Puma Or Similar,Fiat 500x,Renault Captur,Kia Ceed,Kia Ceed Wagon,Peugeot E-208,Vw Crafter-diesel,Volkswagen Caddy,Citroen C4 Spacetourer,Ford Kuga,,

EUR 1100 for Opel Astra Hybrid At,Renault Captur,Opel Mokka,Kia Ev6-electric,

EUR 1200 for Skoda Rapid,Citroen C5,Fiat Doblo,Vw Passat Variant,

EUR 1250 for Daily 35 C15v,Mercedes Sprinter 10m3,Renault Trafic,

EUR 1350 for Mercedes C Class,Kuga Winter Tyres,

EUR 1500 for Van W Lift,Bmw I5,Renault Traffic,

EUR 1600 for Skoda Karoq Autom.,Hyundai Staria 9 Seats Auto Hybrid,Mercedes Classe C,Mercedes Benz Vito,Audi A6,Volvo Xc40,

EUR 1700 for Bmw Ix3-electric,

EUR 2000 for Bmw X5,

EUR 3000 for Polestar 2,Polestar 2-electric,I1 Bmw Ix,Model 3 Performance,Model Y Lr-electric,Alpine A110,

EUR 4000 for Mercedes S Class,

EUR 950 for Fiat Tipo,Toyota Auris Hybrid,Lexus Ux 300e,Chevrolet Beat,Renault Clio Diesel,Fiat Panda 5 Doors,Opel Corsa,Seat Ibiza,Vw Caddy,Renault Clio St,Toyota Aygo,Renault 5 Electric Or Similar,

EUR 1250 for ,

EUR 950 for Fiat Tipo,

EUR 950 for Kia Niro Ev,

EUR 1000 for Toyota Auris Hybrid,

EUR 1000 for Ford Puma Or Similar,

EUR 1000 for Fiat 500x,

EUR 1250 for Daily 35 C15v,

EUR 1000 for Renault Captur,

EUR 1100 for Opel Astra Hybrid At,

EUR 1000 for Kia Ceed,

EUR 1000 for Kia Ceed Wagon,

EUR 950 for Chevrolet Beat,

EUR 950 for Renault Clio Diesel,

EUR 950 for Fiat Panda 5 Doors,

EUR 1000 for Peugeot E-208,

EUR 950 for Opel Corsa,

EUR 950 for Seat Ibiza,

EUR 950 for Vw Caddy,

EUR 3000 for Polestar 2,

EUR 1600 for Skoda Karoq Autom.,

EUR 1500 for Van W Lift,

EUR 1600 for Hyundai Staria 9 Seats Auto Hybrid,

EUR 1600 for Mercedes Classe C,

EUR 3000 for Polestar 2-electric,

EUR 1600 for Mercedes Benz Vito,

EUR 1200 for Skoda Rapid,

EUR 1100 for Renault Captur,

EUR 1000 for Vw Crafter-diesel,

EUR 1000 for Volkswagen Caddy,

EUR 1000 for Citroen C4 Spacetourer,

EUR 1500 for Bmw I5,

EUR 3000 for I1 Bmw Ix,

EUR 1500 for Renault Traffic,

EUR 950 for Toyota Aygo,

EUR 950 for Renault 5 Electric Or Similar,

EUR 950 for Fiat 500 Electric-electric,

EUR 1600 for Audi A6,

EUR 1600 for Volvo Xc40,

EUR 1250 for Mercedes Sprinter 10m3,

EUR 1350 for Mercedes C Class,

EUR 1200 for Citroen C5,

EUR 1100 for Ford Explorer,

EUR 1350 for Kuga Winter Tyres,

EUR 1000 for Ford Kuga,,

EUR 1200 for Fiat Doblo,

EUR 1200 for Vw Passat Variant,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3000 for Alpine A110,

USD 0 for other car models.

EUR 1400 for ,

EUR 1450 for ,

EUR 1500 for ,

EUR 1650 for ,

EUR 1750 for ,

EUR 2000 for ,

EUR 2100 for ,

EUR 2300 for ,

EUR 3150 for ,

EUR 5000 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Railway Stations

0.1 mi from Arnhem Station

0.9 mi from Arnhem Velperpoort Station

1.9 mi from Arnhem Presikhaaf Station

CHECK RATES
Map view of Hertz Store Location
coordinates: 51.983387 5.900152

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 6.7 / 10 Average

  • Vehicle condition: 8.0
  • Vehicle cleanliness: 8.0
  • Spaciousness: 8.0
  • Counter staff: 8.0
  • Pick-up location: 4.0
  • Drop-off location: 4.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • E.J.

    Arnhem

    6.7 /10 Average

    Reviewed: Saturday, August 8, 2026

    Counter staff very helpful but computer very slow plus sat nav did not work
    Read More >

More Hertz Car Rental Locations in Arnhem

Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

What's the address of the rental location?

BERGSTRAAT 2

What is the Telephone Number?

+31263513222

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10 - 36.3 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Netherlands

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Railway Stations

    0.1 mi from Arnhem Station

    0.9 mi from Arnhem Velperpoort Station

    1.9 mi from Arnhem Presikhaaf Station

Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users！
Know our privacy policy - you can easily unsubscribe any time!