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Hertz, Abu Dhabi Airport Car Rental

Hertz 3000+ ratings, 24 reviews

Abu Dhabi, Abu Dhabi, United Arab Emirates

8.8 / 10 Very good

Hertz - Abu Dhabi Airport Information, Car Rental Instructions & Policies

Address

AUH Terminal A Rental Returns, short term park 2nd level, Abu Dhabi, 36800

Telephone

+97128058090

Pick-up Instructions

The Hertz - Abu Dhabi Airport car rental location is in terminal

You can walk to the counter of Hertz - Abu Dhabi Airport car rental.

Please go the Mezzanine Level, Terminal A for pick up.

Drop-off Instructions

Please return to the top floor of short term pakring opposite to terminal A. Google map link: https://maps.app.goo.gl/fum9tFqTMLdm6ZPp9

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

GCC Driving License

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AED 37/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.
Hertz vehicles cannot be driven and/or dropped off outside the United Arab Emirates and must not be taken by boat or otherwise off the continent.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

AED 3000-5000 for other car models.

AED 3000 for ,

AED 5000 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Abu Dhabi Airport

Other Landmarks

16.9 mi from Al Bateen Palace

17.2 mi from Gold Souk

17.6 mi from Al Manhal Palace

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 24.452403 54.6379253

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Hertz-Abu Dhabi Airport-61-pickup_guide Pickup Sign
Guest Reviews

Total points： 8.8 / 10 Very good

  • Vehicle condition: 0.6
  • Vehicle cleanliness: 0.6
  • Spaciousness: 0.6
  • Counter staff: 0.6
  • Pick-up location: 0.6
  • Drop-off location: 0.6
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • M.ALMUTAIRI

    Abu Dhabi

    7 /10 Good

    Reviewed: Saturday, December 6, 2025

    It took a long time to receive the car
    Read More >

  • Anonymous

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.
    Read More >

  • Andrea Conrad

    Abu Dhabi

    8 /10 Very good

    Reviewed: Saturday, December 6, 2025

    Good
    Read More >

  • Claire Eugen

    Abu Dhabi

    2 /10 Poor

    Reviewed: Saturday, December 6, 2025

    Read More >

  • Jack Yeates

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Arrived late at night, no need to wait in line
    Read More >

  • Zachary Congreve

    Abu Dhabi

    8 /10 Very good

    Reviewed: Saturday, December 6, 2025

    Overall service was quite satisfactory
    Read More >

  • Milo Galbraith

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Pickup was quick, just mentioned the insurance without pushing it. On the way back, couldn't find a gas station on the highway and returned the car with half a tank. Not sure how much they'll charge.
    Read More >

  • Shirley James

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Very good, just a lot of people getting cars on the same day.
    Read More >

  • Francis Lincoln

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    The overall service at Hertz airport was great. The counter staff were patient and attentive, and there was no excessive upselling. Picking up and returning the car was smooth, though I had to wait in line for over ten minutes.
    Read More >

  • Edwiin Bright

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Really like Hertz
    Read More >

  • Brady Eugene

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Overall, it was quite good. The car they gave us had over 50,000 kilometers, but it still drove well.
    Read More >

  • Franklin Hoover

    Abu Dhabi

    8 /10 Very good

    Reviewed: Saturday, December 6, 2025

    Overall satisfied, but the process of picking up the car was extremely slow. I have rented cars in Australia and other places before, but this was the slowest. The entire process took me half an hour. Picking up the car was also slow, the staff member walked out leisurely to find the car, and after a 20-minute wait, he handed me the keys and took me to the car.
    Read More >

  • Deborah Joshua

    Abu Dhabi

    2 /10 Poor

    Reviewed: Saturday, December 6, 2025

    Read More >

  • Mignon Archibald

    Abu Dhabi

    8 /10 Very good

    Reviewed: Saturday, December 6, 2025

    The process was a bit slow, it took an hour for the person before me to get their car and for me to finish my paperwork.
    Read More >

  • Judith Gracie

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Great service, explained all the terms in detail.
    Read More >

  • Sylvia Kelvin

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Not bad
    Read More >

  • Sidney Zimmerman

    Abu Dhabi

    8 /10 Very good

    Reviewed: Saturday, December 6, 2025

    Overall, it's pretty good.
    Read More >

  • Dempsey Aled(k)

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Great service!
    Read More >

  • Kyle Amelia

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Good.
    Read More >

  • Lesley Chesterton

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    The staff is very efficient.
    Read More >

  • Barlow Pigou

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Overall, very good.
    Read More >

  • Vivien Pritt

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Very satisfied, fast and professional
    Read More >

  • Kennedy Samson

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    The process is simple, the service is good, I would choose it again.
    Read More >

  • Jennifer Sapir

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    Satisfied
    Read More >

  • Robert Joseph

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    The car was new and in great condition. Both pickup and drop-off went smoothly. They briefly explained the insurance, and there was no pressure to buy it. Overall, it was a good experience.
    Read More >

  • Liz Louise

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Saturday, December 6, 2025

    The staff at the pickup location was very enthusiastic. Late at night, they helped us handle the issue with the demagnetized credit card information entry. It was a very pleasant car rental experience.
    Read More >

More Car Rental Brands at Abu Dhabi Airport

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What's the address of the rental location?

AUH Terminal A Rental Returns, short term park 2nd level, Abu Dhabi, 36800

What is the Telephone Number?

+97128058090

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Abu Dhabi Airport car rental location is in terminal

You can walk to the counter of Hertz - Abu Dhabi Airport car rental.

Please go the Mezzanine Level, Terminal A for pick up.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return to the top floor of short term pakring opposite to terminal A. Google map link: https://maps.app.goo.gl/fum9tFqTMLdm6ZPp9

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    GCC Driving License

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

  • For local renters, you need to bring:

    Full driver's license issued in United Arab Emirates

Additional Extras

  • GPS rental To be confirmed

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Winter tires rental To be confirmed

    Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

  • Infant car seat rental To be confirmed

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental AED 37/day

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental To be confirmed

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.1 mi from Abu Dhabi Airport

  • Other Landmarks

    16.9 mi from Al Bateen Palace

    17.2 mi from Gold Souk

    17.6 mi from Al Manhal Palace

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