Hertz, Tromsoe Car Rental

3% OFF

Address
Pick-up
Drop-off
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Tromsoe Information, Car Rental Instructions & Policies

Address

SAMUEL ARNESENGATE 5,TROMSOE,9008,NO

Telephone

+4748262000

Pick-up Instructions

Please contact Hertz on +47 4826 2000 in advance to confirm the pick-up location and method.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -14:00	07:00 -16:00	07:00 -16:00	07:00 -16:00	07:00 -16:00	07:00 -16:00	09:00 -14:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Norway

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

NOK 32/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

NOK 130/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Sweden, Denmark, Iceland

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Greece, Finland, Germany

Please contact the car rental company in advance regarding your cross-border travel plans, and inquire about the applicable fees at the rental counter.

Must-not:

Taking rental cars to following countries is not allowed:
Ukraine, Uzbekistan, Yemen, Armenia, Israel, Iraq, Bulgaria, Croatia, Hungary, Qatar, Kyrgyzstan, Kazakhstan, Turkmenistan, Turkey, Egypt, Tajikistan, Serbia, Latvia, Czech Republic, Moldova, Morocco, Slovakia, Slovenia, Georgia, Saudi Arabia, Poland, Bosnia and Herzegovina, Estonia, Belarus, Kuwait, Lithuania, Jordan, Romania, Azerbaijan, Oman, United Arab Emirates, North Macedonia, Lebanon, Montenegro, United Kingdom

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Skoda Kodiaq Mercedes E-class Bmw Serie 5 Touring V90 Cc Awd-4wd Volvo V90 Awd-4wd Volvo Xc90	Italy

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

NOK 8000-40000 for other car models.

NOK 12000 for Citroen E-berlingo,D6 Peugeot E 2008,Toyota Proace City,Fiat Doblo,Caddy 3m3 4x4-4wd,Volvo Xc60 Hybride,Skoda Kodiaq,Ford Kuga,Skoda Octavia Estate,Octavia Sw 4x4--4wd,Mercedes Eqa Eqb,Mercedes E-class,Volvo V90 Awd-4wd,Volvo Xc90,Tesla Model 3,Description Not Available-electric,Bmw Serie 3,Volvo Xc40 Awd--4wd,Volkswagen Passat,V2 Mine Equip 4wd Landcruiser-4wd,

NOK 20000 for Renault Master 10m3,Peugeot Boxer,Ford Transit Jumbo,Renault Trafic,Renault Trafic,Daily 9 12m3,

NOK 9500 for Chevrolet Lacetti,Opel Astra,Yaris Cross 4x4-4wd,Peugeot 308,Toyota Yaris,Mini Cooper Se,Chevrolet Onix Plus,Hyundai Elantra,W6 Ford Kuga,Suzuki Vitara-4wd,Fiat 500,

NOK 9500 for Chevrolet Lacetti,

NOK 9500 for Opel Astra,

NOK 9500 for Yaris Cross 4x4-4wd,

NOK 12000 for Citroen E-berlingo,

NOK 20000 for Renault Master 10m3,

NOK 9500 for Peugeot 308,

NOK 12000 for D6 Peugeot E 2008,

NOK 9500 for Toyota Yaris,

NOK 12000 for Toyota Proace City,

NOK 12000 for Fiat Doblo,

NOK 12000 for Caddy 3m3 4x4-4wd,

NOK 12000 for Volvo Xc60 Hybride,

NOK 12000 for Skoda Kodiaq,

NOK 20000 for Peugeot Boxer,

NOK 9500 for Mini Cooper Se,

NOK 9500 for Chevrolet Onix Plus,

NOK 9500 for Hyundai Elantra,

NOK 9500 for W6 Ford Kuga,

NOK 9500 for Suzuki Vitara-4wd,

NOK 12000 for Ford Kuga,

NOK 12000 for Skoda Octavia Estate,

NOK 12000 for Octavia Sw 4x4--4wd,

NOK 12000 for Mercedes Eqa Eqb,

NOK 12000 for Mercedes E-class,

NOK 12000 for Volvo V90 Awd-4wd,

NOK 12000 for Volvo Xc90,

NOK 9500 for Fiat 500,

NOK 12000 for Tesla Model 3,

NOK 12000 for Description Not Available-electric,

NOK 20000 for Ford Transit Jumbo,

NOK 20000 for Renault Trafic,

NOK 12000 for Bmw Serie 3,

NOK 12000 for Volvo Xc40 Awd--4wd,

NOK 20000 for Daily 9 12m3,

NOK 12000 for V2 Mine Equip 4wd Landcruiser-4wd,

NOK 20000 for ,

Theft Insurance Excess differs by car model:

NOK 20000 for Renault Master 10m3,Peugeot Boxer,Ford Transit Jumbo,Renault Trafic,Renault Trafic,Daily 9 12m3,

NOK 9500 for Chevrolet Lacetti,Opel Astra,Yaris Cross 4x4-4wd,Peugeot 308,Toyota Yaris,Mini Cooper Se,Chevrolet Onix Plus,Hyundai Elantra,W6 Ford Kuga,Suzuki Vitara-4wd,Fiat 500,

NOK 9500 for Chevrolet Lacetti,

NOK 9500 for Opel Astra,

NOK 9500 for Yaris Cross 4x4-4wd,

NOK 12000 for Citroen E-berlingo,

NOK 20000 for Renault Master 10m3,

NOK 9500 for Peugeot 308,

NOK 12000 for D6 Peugeot E 2008,

NOK 9500 for Toyota Yaris,

NOK 12000 for Toyota Proace City,

NOK 12000 for Fiat Doblo,

NOK 12000 for Caddy 3m3 4x4-4wd,

NOK 12000 for Volvo Xc60 Hybride,

NOK 12000 for Skoda Kodiaq,

NOK 20000 for Peugeot Boxer,

NOK 9500 for Mini Cooper Se,

NOK 9500 for Chevrolet Onix Plus,

NOK 9500 for Hyundai Elantra,

NOK 9500 for W6 Ford Kuga,

NOK 9500 for Suzuki Vitara-4wd,

NOK 12000 for Ford Kuga,

NOK 12000 for Skoda Octavia Estate,

NOK 12000 for Octavia Sw 4x4--4wd,

NOK 12000 for Mercedes Eqa Eqb,

NOK 12000 for Mercedes E-class,

NOK 12000 for Volvo V90 Awd-4wd,

NOK 12000 for Volvo Xc90,

NOK 9500 for Fiat 500,

NOK 12000 for Tesla Model 3,

NOK 12000 for Description Not Available-electric,

NOK 20000 for Ford Transit Jumbo,

NOK 20000 for Renault Trafic,

NOK 12000 for Bmw Serie 3,

NOK 12000 for Volvo Xc40 Awd--4wd,

NOK 20000 for Daily 9 12m3,

NOK 12000 for V2 Mine Equip 4wd Landcruiser-4wd,

NOK 2000 for other car models.

NOK 20000 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.6 mi from Tromsoe Airport

Hotels

0.5 mi from Enter St.Elisabeth Hotel

0.5 mi from MV Quest Tromsø

0.5 mi from Nordic Host Luxury Apts - Mellomveien 37

Other Landmarks

0.7 mi from The Arctic Cathedral

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 69.647237 18.96008

Guest Reviews

Total points： 9.1 / 10 Excellent

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Christ Austen
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
Good, the staff explained all the important details.
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Darcy Hill
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
Very satisfied, the process is convenient
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Delia Jonathan
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
The staff had a good attitude. However, the gasoline car we booked was unavailable, and they gave us a Volkswagen electric car instead. We've never driven an electric car in our home country, but the staff explained how to charge it. Overall, it was a good experience.
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Vicky Donne
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
The pickup experience was satisfactory, but during the drop-off, one staff member was providing service while another was idle and drinking water. Their process was quite confusing.
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Eve Walpole
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
The entire pickup and return process was self-service, which was very convenient.
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Kyle Amelia
Tromso
8 /10 Very good
Reviewed: Friday, December 19, 2025
The condition of the car was excellent, and the pick-up and drop-off process at the airport branch was very convenient.
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Nathaniel Kell(e)y
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
Pickup and drop-off were both very quick.
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Bard Collins
Tromso
2 /10 Poor
Reviewed: Friday, December 19, 2025
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Ivan Keppel
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
Great service.
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Gladys Sainsbury
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
Very satisfied in all aspects.
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Robert Field
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
Helpful guidance
Read More >
Bertha Masefield
Tromso
10 /10 Excellent
Reviewed: Friday, December 19, 2025
Satisfied
Read More >