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Bad service from Goldcar

Reviewed: Sun, Jan 27, 2019
About GOLDCAR: 6.0 /10
They messed up the pick up and drop off. The confused the registration in the car. They sent an automatic email to say my car had been returned one day earlier than it should have been and it took 1.30 minuets to sort things out when i returned the car. They also tried to push sell thier insurance ..even when i proved i had insurance they tried to say they did not accept American Express credit card. When they did accept it. They are a very bad company
About QEEQ: 8.0 /10
Mini | Peugeot 107 2 Doors or similar

Relevant Reviews on GOLDCAR Malta International Airport

Patrick

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Reviewed: Thu, Jun 22, 2017
About GOLDCAR: 2.0 /10

D.Digweed

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Mini | Citroen DS 3 or similar
Reviewed: Tue, Jul 9, 2019
“Booking process and checking in car all good. Car experience very disappointing”
About GOLDCAR: 7.3 /10
Counter staff were very pleasant and helpful. The cars body work was in poor condition (scratches,dents, body trim missing). The service indicator on the dashboard was on. The cars running performance was very poor it had a problem with it. We didn’t report this until we dropped car off at end of our stay, because we were only staying for a few days and didn’t want this to have any impact on the time we had on the island.
About QEEQ: 8.0 /10
Price drop protector saved us about £5, but I couldn’t see whether the reduction actually came off our final total. Booking was very straight forward.
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R.Campbell-Carman

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Mini | Peugeot 107 2 Doors or similar
Reviewed: Thu, Jul 4, 2019
“Very quick and easy”
About GOLDCAR: 9.3 /10
Goldcar agents were very efficient and the check out of the car was quick and easy using their app solution to checking the car out rather than the paper form used by other hire companies.
About QEEQ: 10.0 /10
Booking platform easy to use.

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Mini | Peugeot 107 2 Doors or similar
Reviewed: Wed, Feb 20, 2019
About GOLDCAR: 6.3 /10
Goldcar agent was insistent on us to buy protection cover and saying cover we bought doesnt cover
About QEEQ: 10.0 /10

r.lowther

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Mini | Peugeot 107 2 Doors or similar
Reviewed: Sat, Feb 16, 2019
“Make a mistake on booking and didn't add the excess insurance. Couldn't get easy rental to add it”
About GOLDCAR: 9.7 /10
Car was spot on. Gold car staff was good. Check in staff was hard to understand if he was saying 7 or 70 eurso to add the excess insurance. Checking car out and in was excellent.
About QEEQ: 9.0 /10

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