The staff at the rental company were honestly amazing. Super friendly, easy to talk to, and all the paperwork was handled really smoothly. Even when their system went down that day, they switched to filling everything out by hand and still got it done really fast.
I accidentally brought the wrong documents and didn’t have my actual driver’s license with me, but the front desk staff were super nice and got the manager to review my case on the spot so I could still rent the car. Everything went smoothly and I was really happy with the whole experience.
Service was really nice when I picked up the car, but the guy at the counter when I returned it was kind of cold and barely responsive. Just be aware they’ll put a deposit on your credit card.
Out of my whole trip in Türkiye, the rental car company was honestly the best part – super efficient, free upgrade, easy pick-up and drop-off, and no hidden charges at all. If I come back again, I’ll definitely choose Cizgi again.
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