Really friendly, professional service, the car was in great condition, and the paperwork was handled super fast. All the reminders and info were clear and timely, overall a great experience.
After exiting immigration at San Jose Airport, there was a staff member holding a sign in the waiting area. Once they confirmed our names, they called a colleague to pick us up. The rental office is close to the airport, and the staff handling the paperwork and car inspection were great. You can add an extra driver to the booking; at first they weren’t very clear that the second driver needed extra insurance, so there was a bit of misunderstanding about that, but everything else was excellent. The staff at the return location were friendly, careful, and processed everything quickly, then drove us back to the airport. They gave us a Hyundai Tucson 4WD, which was much better than the car we originally booked. It was very new, clean, and a pleasure to drive.
Absolutely amazing car rental experience. The owner was super warm and thoughtful, and they even offer pick-up and drop-off for both getting and returning the car. They explained very clearly what to watch out for when driving in Japan, and all the staff were really friendly and kind. I’ll definitely rent from them again next time. If you’re coming to Okinawa, I really recommend their cars – they’re not only new but also very fuel-efficient. Drove for four days and only spent about 100 on gas. Totally awesome! ^O^
Got a free upgrade to a brand‑new Toyota RAV4 and it was a great drive. Deposit was refunded instantly. Returning the car just outside the airport to save on parking was super convenient, and they even dropped us off right at the departure level for free. Really thoughtful service! [太阳][太阳][太阳]
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View more >Picking up and returning the car was really smooth and hassle-free, as long as your English is decent.
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