Good experience

There was an issue with the car during the trip. As we didn't have a phone to contact Klass Wagen, the police stopped and helped us out as the car wouldn't start. They used their police car to charge our battery on the side of the motorway, it took an hour but then all was good. Afterwards everything was fine for the rest of the trip.

Absolutely disgusting service. Unbelievably aggressive attempt to sell full insurance product, through veiled threats on risk of losing deposit. This has been my worst car hire experience in my life.

All good.

That's the second time I rented the car with you guys, the services are great, EXCEPT for one thing. You try to push us to buy your additional insurance too much, it is kind of an uncomfortable situation. I kept repeating over and over that I was not willing to take it, if I didn't have the hotel booked already I most probably would give up of the rental.

Good as always, I only use this website to rent cars.

Worst car rental company I've ever dealt with - used bullying tactics to try to sell me their insurance and when I refused they kept my pregnant wife and little toddler for over 1.5h out in the middle of the night. When we returned the car they tried to charge us for pre-existing damage and it turned out they didn't have a clue about the condition of the cars they are renting out, but still haggled for over an hour. AVOID LIKE THE PLAGUE!!!

Like: Very good service, car and value for money
Dislike: No complaints at all