Disappointing.

South Korea

Reviewed: Thu, Apr 25, 2019

About tamra: 7.0 /10

1. Given a car different from one I booked. 2. The car had empty fuel tank, with red warning light. 3. When questioned why empty tank, I was given a foolish verbal explanation by a man (a manager, I think, who is not a local Korean) that there is restriction by the Korean authorities in filling up rental cars. This is really insulting my intelligence, to say the least), just to find an excuse. 4. A requested for the car I booked weeks ago, with full fuel, but was told I need to wait for the car to be available when returned by user.!! 5. Finally after arguing, I was offered a bigger car, not of my choice, with slightly more than a quarter tank. 6. With no choice, I took this car which was difficult for me to drive, and costs me much more in fuel cost. 7. All in all, I had an unpleasant experience upon arrival at Tamra, and it ruined the start of my holiday in Jeju to some extent.

About QEEQ: 8.0 /10

Economy | Kia Morning Guaranteed model

3-day rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

G.Smith

South Korea

3-day rental

Standard | New Hyundai Avante 2019 or similar

Reviewed: Tue, Oct 15, 2019

“Excellent Experience - Highly Recommended”

About tamra: 10.0 /10

Everything about the experience dealing with Easy Rent Cars was excellent. Ease of booking, information provided, instructions, etc. were right on the money. Will definitely use Easy Rent Cars for my next rental. Portugal and Spain next year !!!

About QEEQ: 10.0 /10

T.Ang

South Korea

4-day rental

Mini Van | Kia Carnival 9 Seats or similar

Reviewed: Wed, Aug 7, 2019

“Prompt respond, car in good condition.”

About tamra: 10.0 /10

Prefer to have full tank during pickup and to return in full. Easier for us to start and drive to our destination while we get used to the environment before we required to search for petrol station.

About QEEQ: 10.0 /10

To update the status of car and availability of car as some issue with car not available after booking done.

W.Chan

South Korea

5-day rental

Compact SUV | Hyundai Tucson or similar

Reviewed: Sat, Jul 27, 2019

About tamra: 7.3 /10

just one staff can communicate with us by english and poor instruction to pick up location

South Korea

3-day rental

Compact SUV | Renault QM3 Guaranteed model

Reviewed: Sat, May 25, 2019

“Excellent Service from Tamra!”

About tamra: 10.0 /10

My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.

About QEEQ: 10.0 /10

Booking process was smooth and easy.