Excellent experience

Good, great service

Very good car rental company. They contact you in advance to check all your documents, including passport, driver license, and international driving permit, to make sure that you can indeed rent a car in Taiwan. Remember that not all drivers license or international driving permit from all countries can allow you to drive in Taiwan. Staff are very friendly and warn you everything you should pay attention. If you get any questions, just ask.

Very good service and accommodative. We were quite concern about insurance coverage as it seems insurance does not provide Act of God protection which makes us very worried as Hualien is prone to weather change, landslide, earthquake and windstorm. Will not consider rental in the future as we have no mean to pay for losses to the car if damaged by natural disaster

Instruction on pick up from Chailease at Airport is not clear from confirmation given by Easyrental. Chailease did not have an Airport counter and no instruction was given to us to call Chailease or where to find Chailease to arrange transfer to pick up area. Wasted our time . Also when we wish to extend the hire, the service staff does not seem to understand my request.

An older car than I expected for that amount of money, but it was in good condition. Staff was friendly.

Seems like you can't do anything after the booking is made, so the value of your services somewhat diminishes.

We got a smaller car but got a free upgrade to Camry. Car was in clean condition, spacious, and service was very good. They picked us up at our drop off & pick up locations, and dropped us off at a nearby station after we returned the car. Overall very pleased with the service & car rental!

Booking was easy, did a last minute booking for a 7-day rental but response was fast. Will use again!