I chose Schiller for the first time, likely because Hungary is close to Bosnia, ensuring smooth entry into Bosnia. The airport pickup counter staff was professional, refused to use any translation tool (which isn’t allowed), and explained everything clearly and thoroughly. The parking team for car returns was also skilled, polite, and even helped retrieve a forgotten portable speaker left in the car.

Their emergency phone support has some issues.

I've rented cars abroad many times, but this was the first time I encountered an issue during return. They first checked the front windshield and underside of the car and then found some damage, which they photographed and showed me. Fortunately, I had full insurance, so the claim process was fast. However, it felt a bit like a setup because we didn't inspect the underside when picking up the car, only the exterior. I also don’t recall any incidents during the trip. Next time, I'll make sure to use my phone to check underneath the car when picking it up. Other than that, everything went smoothly, and the car was in great condition.

Very satisfied

Very satisfied. First time traveling in Europe and everything went smoothly. The vehicle was in great condition, having only 3-4,000 kilometers on it, and it was very stable.