Didn't get my guaranteed model

Car condition really not good

Generally good

We didn't know it was an electric car or was notified about it. Of course there was nothing wrong/different driving an electric car (eventhough we had no experience with one) but we had to find the car charger according to the membership they gave us, which was not applicable just anywhere. We had their contact number but Tamra was not responsive. We were given a new gps which does not work with telephone numbers, hence finding location on the gps is not as easy as well. Locations don't just pop-up one our first search and we wasted quite abit of time searching and also finding the right charger.

Staffs are fluent in speaking English and Mandarin. Everything are good!

The car was in good condition, but the best of Tamra is the manager which able to communicate in English makes the whole rental process so much easier. Korea is lacking one big thing is english speaking which will make their tourism even better. The car deals are also the cheapest you can book through the web.

First time using this platform, will give better comments if there is future use of this platform. Overall no problem in using this app.