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Last updated on: April 16, 2024
49Rental Locations
26Airport Locations
Map View of Car Rental Locations in Gold Coast
ACE Rental Cars
8.3/10
Dollar
9.0/10
Thrifty
8.7/10
East Coast
8.7/10
Apex
9.2/10
Europcar
9.1/10
Jucy
9.1/10
BARGAIN
7.8/10
Cheapa
10.0/10
Hertz
9.3/10
Budget
9.4/10
Cut Price Car Rentals
7.2/10
AVIS
9.4/10
NU Car
4.7/10
Atlas
8.1/10
Enterprise
9.2/10
Alamo
9.5/10
AERODRIVE
9.0/10
Firefly
9.8/10
Alpha Car Hire
9.3/10
Keddy by Europcar
3.3/10
Reviewed: January 15, 2024
Given the holidays pick-up took longer than expected but it was easily solved by their partner company. The contract was signed in a rush and before inspecting the vehicle which led to the extra step of writing an email and making the drop-off staff aware of the original state of the car.
Reviewed: August 22, 2022
Very helpful and efficient staff and airport transfers. Will certainly use ACE again.
Reviewed: December 5, 2023
Car was comfortable, clean and spacious. Staff on pick up and drop off were kind and very helpful.
Reviewed: June 15, 2022
Definitely worth every cent! Pick up and drop off was really quick and efficient. No problems with the booking just all professionalism.
Reviewed: September 18, 2023
The shuttle service was fast and efficient. Just remember to go to the far end of the terminal where the coaches are. The car was great and cheaper than the airport rentals. I would use again for my own holiday rentals as you do need an extra 15 minutes for the shuttle.
Reviewed: September 7, 2022
only issue is that the car pickup location is a 5min drive away from OOL. They do provide shuttle service. But my return flight was at 8am, so had to take an Uber back to OOL as they only open at 7am. Overall car had no issue that’s the most impt.
Reviewed: June 28, 2022
I was surprised that they didnt have any details on how much i paid and also that i had to pay for the insurance because i thought i did that online. i couldtn find it on the day and they had no info so i feel like i paid for this twice
Reviewed: June 8, 2022
Service was great car was what I expected will use them again
Reviewed: May 9, 2022
The car was ready when we arrived & was a Hyundai I30 in spotless condition. There was no discrimination regarding age, relating to extra costs for insurance. Emma the lady who handed the car over was friendly & informative & was a joy to deal with. Would certainly use East Coast again if visiting Queensland.
Reviewed: August 23, 2023
The car was relatively new and was neat and clean. The customer service desk at Apex was very friendly.
Reviewed: August 11, 2023
Only used to drive from pick up to drop off. Nil issues
Reviewed: January 18, 2023
Apex Car Rentals is fantastic! Ryan and Adam were incredibly helpful and made my rental experience a breeze. Highly recommend.
Reviewed: November 9, 2022
Apex staff were super friendly and helpful. Will definitely book again from them.
Reviewed: August 9, 2023
I got an MG ZS, a vehicle is standard far less than I had booked (Toyota CH-R). European control cluster annoying, would have been ok if it was a higher pedigree vehicle. The MG handled terribly (tramrailed over small bumps in road) although interior was nice-ish.
Reviewed: January 3, 2020
We ordered an 8 seat van and had to make do with 2 4wd vehicles. It was very disappointing
Reviewed: August 2, 2023
Staff went above and beyond! Excellent customer service
Reviewed: July 27, 2023
Fantastic service from pick up at airport to picking up the car . Friendly staff . Great rental car service . Will use them again and highly recommend to others
Reviewed: November 9, 2022
The process was nice and easy. No fuss or dramas.
Reviewed: October 25, 2022
It quite small plus on sunday they close too early which is quite disappointing so ending up booking an uber to airport
Reviewed: October 21, 2022
I was pleasantly surprised how quickly we got picked up from the airport and how much quicker when dropping off. Their staff were friendly and very helpful. A great service all round.
Reviewed: July 26, 2023
Very new car with very low mileage. Very comfortable drive with free additional driver and no young driver (22) fee.
Reviewed: September 28, 2022
Quick and easy pick up and drop off process. Will use Bargain again!
Reviewed: November 9, 2019
I booked Toyota Corolla and expect to get similar car, but they gave me Hyundai Accent
Reviewed: February 28, 2022
Very Clean and economic car. Strong recommended
Reviewed: June 11, 2019
Everything was perfect. Staff was helpful, we got our requested car, the car clean & nice.
Reviewed: May 2, 2018
Like: Everything went great. Service at the counter was terrific. Drop-off was super fast. Really good location, too, for both the counter and where the car was parked.
Reviewed: April 17, 2018
Dislike: Were meant to have a qashqui but got a suzuki. Not quite as good
Reviewed: March 23, 2020
The booking was really good. A larger car will be better but it was still a good car for a medium SUV. It will be appreciated to confirm to the guest the car seat instead of saying that budget can’t confirm the availability. Thanks
Reviewed: December 10, 2019
Counter staff was friendly. Took a bit of time to locate the car but it was in good working condition. We rented a Kia Carnival so there was enough space for 8 medium sized luggages at the boot.
Reviewed: August 17, 2019
I booking medium SUV , but they arrange the small SUV to me, then I need to pay for upgrade .
Reviewed: September 23, 2019
Terribly old car, 225000 km on odometer, no central locking, manual windows. Truly a piece of junk. Never again will I use cut price car rental!
Reviewed: August 23, 2019
excellent overall service, staff, quality of car dan driving exp
Reviewed: August 6, 2019
Okay but don't want to wait for 1-2 months to get the deposit released to my bank account. It should be within 1-2 weeks maximum.
Reviewed: July 18, 2019
The staff at pick-up was quite rude of the fact that we did not purchase additional insurance and kept narrating scenarios where we could get into accidents and not be covered. He never smiled and had a very stern tone about everything. It wasn't the best of starts for a weekend away as everyone was tensed from the get-go. Wish the staff was a bit friendlier. We aslo had to put a deposit of $4000 whi I felt was much higher than usual, I'm still waiting for the return and had to make alternative financial arrangements until this is returned.
Reviewed: September 10, 2019
Counter staff wasn't that friendly and seemed not so happy that we purchased the add-on comprehensive insurance via EasyRentCars platform instead of directly through Avis. Car didn't meet our expectations as we booked an Intermediate Corrolla but were given a Compact Hatchback Corrolla instead. Only noticed this once we reached the pickup bay area and were too lazy to walk back, dragging luggage & our small children, to Avis counter inside the Terminal to get the car changed.
Reviewed: September 24, 2018
Like: Quick and Easy. Fabulous staff and very friendly.
Dislike: Car was a little underpowered and no reversing camera.
Reviewed: November 25, 2019
Would never deal with NU cars again! The booking said the car rental was from Coolangatta airport and i had to call their office to find out where they were. They than said they were in tweed heads and proceeded to take 30 minutes to pick us up when they said they were 8 minutes away. Then we got to their offices finally and the manager there was extremely rude, changed our drop off time to an hour earlier, told us to drop it off at an offsite location and when we did he charged us an extra $70 when we dropped it off on time. The manager at the drop off location tried calling their offices and mobiles and they did not answer. Absolutely a horrible experience overall. He even was barking orders at his worker infront us and told us other patrons have been “fucking pigs” in how they left the state of his cars. Did not feel comfortable with the entire experience and the only benefit of dropping it off at the other location was that we didn’t need to see him again.
Reviewed: November 5, 2019
I am very satisfied with atlas with last 2 booking with them . Would not consider anyone else
Reviewed: October 18, 2019
Staff was very helpful and pleasant to interact with, appreciate everything. I needed to call the general landline to get instruction for pick up and drop off and was helped very quickly. It's great that a text message was able to be sent regardless of the country my number/sim was linked to. Very happy with my experience!
Reviewed: September 17, 2019
People were lovely, the whole process was very easy!
Reviewed: August 13, 2019
安いので仕方ないのは重々承知してますが。。 空港へ迎えに来てくれるシャトルバス。 20分で到着と言われましたが１時間は待たされました。余裕のあり旅だったから良かったけど、 キチキチの旅だったら、ブチ切れてましたね。 しかし、レンタカーのスタッフは悪びれるわけでもなく超ハイテンションで親切(笑) 日本人がギスギスしすぎなんですね。 反省です。 でも急いでる時は使わないかな。 返すときもなかなかシャトルバスが来なくて 飛行機に乗り遅れそうになりました。
Reviewed: July 12, 2019
Car is dirty and old. The staff took long time to process every single customers.
Reviewed: September 26, 2019
Enterprise was awesome. Except the staff at pickup was like a Robot. Felt he didnt want to serve us. At least thats how we felt
Reviewed: September 20, 2019
Counter staff were friendly and helpful - dedicated to get us on the road quickly.
Reviewed: July 19, 2019
Was really great having a rental service that had the cars parked so close to the terminal. A very short walk from the counter to the cars and we were given very clear instructions on how to find it. The car was presented perfectly and we were given all the information we needed at pick up.
Reviewed: May 10, 2019
I ordered a highlander but was offered an outlander which would’ve cost me less if I ordered it , so instead went with a Kia Sorento with more space which had a way higher excess in which I had to get higher insurance which I hadn’t budgeted for of $527 NZD , highly annoying
Reviewed: August 29, 2019
Overall very happy with Aerodrive, pick-up and drop-off is fast without any hassles.
Reviewed: August 14, 2019
受付の男性が強面で、店舗も倉庫のような所だったので、若干不安でしたが、料金は安くても車は新しくて綺麗でした。質問に対する答えもきちんとしてくれました。 またゴールドコーストに行く際には、利用したいと思います。
Reviewed: August 5, 2019
I was upgraded because the car I booked had a flat tyre.
Reviewed: April 29, 2019
I was happy with the pick up process. It was fast and easy. And I have to commend them for availing a car for a last minute decision during the school holidays. On drop off my daughter realised she had left my glasses in the car so went back to retrieve them and was told she couldn't go back to the vehicle. As we were getting ready to board our flight we left. I've been trying to call to enquire but have been left waiting to have my calls answered. I don't have time to use your online services I'm on the road for long periods and calling is way more convenient.
Reviewed: August 8, 2019
This is the second time we booked a car thru Alpha Car Hire. The first time around was a very good experience, hence the reason why we went with them again this time around, and they did not disappoint. Very easy to deal with and their staff are super friendly. Will definitely use them again in the future.
Reviewed: July 17, 2019
car is good, condition of child seat was really bad. Counter staff are not friendly and welcoming at all. anyway overall I am happy because of car's condition, good value for money. No any other issue to mention.
Reviewed: April 26, 2019
Very good overall except the pick up and drop off location is far away from airport and need to wait for shuttle bus to transport to and from the airport. The car condition is excellent.
Reviewed: May 26, 2019
We waited in line for over an hour and a half didn’t even get an apology For the long wait he was quite rude hand me the keys said there is one mark on the car .... well another 15min walking around checking the car so I took pictures of the car email back straight away I will never recommend any of friends to go with Europcar
Shuttle bus
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Free shuttle bus
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In terminal
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Call for pick-up
Walk to counter
In terminal
In terminal
Call for pick-up
Free shuttle bus
Free shuttle bus
Call for pick-up
