CAR RENTAL REVIEWS ON ACE RENTAL CARS AT COOLANGATTA AIRPORT, OOL

The car was not new. I would have liked to know that. It had 115000 km on the clock

Unfriendly arrogant staff. Ponytail guy and Ashley

I waited for about 30 minutes for pick up from the airport and had trouble finding the pick up location. I had very friendly service at pick up and not so friendly at drop off.

No problems with Easyrentcars.

All good!

Great :)

Good n efficient

Very easy n convenient

I booked a Corolla but a korean car was given. I prefer Corolla instead. Overall, the service is satifactory.

Everything went great, I actually extended the rental. Thank you so much

I love this plataform, thank you!

Easy and affordable !!

Shocking bad BAD service of ace rental left me and 6 other very angry people waiting over an hour for pickup with no apology !! Awful , parents over 75 with no where to sit waiting and waiting , disgusting , pricks

Sort it out !!! Where is our apology!!

Very good experience. Helpful and friendly staff, particularly shuttle bus driver. The car exceeded my expectations. Will definitely use again.

Pick up was smooth and drop off easy.

Have used Qeeq before. Booking process smooth.

They offered us a larger car for no extra price as we had 3 teenagers in the back seat for 5 weeks and they thought it would be best with a larger sedan than a small hatchback. The staff went above and beyond and the vehicle was fabulous.

LOVE the ease of this website and booking process...PLUS the price radar and refund on cheaper price.

Ace rental picked us up very late from the airport, we waited for more than an hour. Their phone line was down and the head office had no clue what to do. They kept us on hold when we called. On the return, they said it might take more than 30 min for the transport to drop us to the airport. But the driver arrived a bit early we were dropped off 20 min before flight. Lucky we board the plane because no checking luggage.

Excellent Staff, Very Friendly, Efficient and upgraded me, which was a bonus and very grateful.

Good platform to use. although got a little confused with the insurance side of things... other than that worked well.

Given the holidays pick-up took longer than expected but it was easily solved by their partner company. The contract was signed in a rush and before inspecting the vehicle which led to the extra step of writing an email and making the drop-off staff aware of the original state of the car.

Booking is easy, price porctector never came up with anything better. At the end was pricy but good

Great.. exceeded expectations !

Fast and friendly!

Very helpful and efficient staff and airport transfers. Will certainly use ACE again.

Overall a good experience. Thank you.

Very friendly staff, great support, will go there again for sure

Best ever rates, best ever customer service especially the chat service. will keep coming back. maybe you need to extend your service to accommodation as well. only one thing, your reference number was different from the one ACE had and it took them few minutes to find my booking, if you guys use or add in the reference number from the supplier thats will be great.

The car was Fantastic very comfortable for the travel back to Melbourne from Queensland. Staff were friendly and very helpful.

Very easy to book and done quickly

Love them, always a good service :)

love you too :)