11 Car Rental Brands in San Jose Del Cabo, Baja California Sur, Mexico

Reviewed: March 22, 2024

Counter staff at both ends were helpful and efficient. The pick-up location is incorrectly marked in Google maps & Waze. Vehicle was perfect.

Reviewed: March 20, 2024

realmente pésimo servicio por qué si en la reserva ya lleva un seguro con daños a terceros por qué a la fuerza el personal del mostrador te vende el mismo seguro cuando ya está incluído no entiendo

Reviewed: December 30, 2023

Car was super basic, USB port broken, came w 1/2 tank of gas aand was scratched and dented all over. It ran fine and got us A to B without any issues. Mandatory (allegededly) EXTRA insurance cost more than 2.5x the rental price agreed by QEEQ

Reviewed: August 24, 2019

They need to have a faster team it took over 60 min to get my renal.

Reviewed: June 15, 2019

Car was mechanically sound, but body was a little beat up!

Reviewed: November 9, 2022

When we got there they claimed our car was not available and we would have to pay an additional 10 dollars per day. There were plenty of cars on the lot they could have given us. They said we would not have to return the gas tank full. It was 3/4 full when we got the car. We did return it full anyway because we were suspicious they would charge us extra and didn't want to take the chance.

Reviewed: August 17, 2022

Car was beat up. When we arrived at Los Cabos car was not available for pick up. Over three hours late. Compromised our day given delays and availability issues. No discount given. Staff was nice but company should have done more to offset our losses and add costs.

Reviewed: March 5, 2021

Customer service at MEX was great. One of the few times we didn’t get hassle about insurance, fees etc. I would definitely use them again

Reviewed: August 26, 2020

El servicio en la entrega del auto fue excelente. Pero al recoger el coche me intentaron vender seguro, me mintieron al decirme que no tenía ningún seguro, se molestó y me trato mal, incluso se burló de mí,, y me castigó con un auto de menor categoría justificandolo por no haber sido reservada directamente con ellos. Ya no se me dio ninguna respuesta a mis preguntas porque estaba muy enojada.

Reviewed: December 3, 2019

Amazing service. They ask you sign a bond but it is totally refundable. Really good service and I was able to drop off things at the office too. I would DEFINITELY use MEX again. Gente amable, eficaz y capaz a brindar un excelente servicio al cliente. FRED

Reviewed: November 28, 2021

We had a flat tire and they exchanged cars in a short amount of time. My only complaint about Alamo was the high rate - I think it was $48 for adding additional driver.

Reviewed: August 6, 2021

Clean van, every thing worked really well. We reserved a few weeks in advance but it took us about 45 to get our van. This delay could have been avoided.

Reviewed: February 18, 2020

Staff was very friendly and trying to sell anything extra which wasn’t mandatory.

Reviewed: December 6, 2020

At check-in it was horrible. Everything was included and paid for before we arrive. He said it didn’t include liability and wanted to charge $600 $600 more above and beyond what we already paid for the car even after showing him our voucher. He refused to take the Boucher I didn’t wanna argue with him anymore when he would not give us a car unless we signed. After 30 minutes Kathleen with him I signed the document and figured I’d take care of it when I got home. In the meantime I got in contact with QEEQ and they were very responsive. And returning the car I told them I was going to have an investigation as they wanted to charge me $600 more. I talked to a gal supervisor and it did get all resolved

Reviewed: January 16, 2019

I costi non erano quelli descritti nel processo di acquisto. Esperienza da considerasi come una truffa