There are speed limits of 30 mph(48 km/h) on urban areas, 60 mph(96 km/h) in rural areas and 70 mph(112 km/h) in motorways unless signs say otherwise.
Consisting of England, Wales, Scotland and North Ireland, the United Kingdom is renowned for its beautiful natural sceneries and a wide mix of architectures, making it an attractive destination country to discover by car. Here are a few basic driving instructions and tips to help you serenely prepare your journey.
Q1.What is an insurance excess?
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
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April 14, 2024
Destination: Preston
Great car, friendly staff, great communication
View moreApril 14, 2024
Destination: London
The staff were amazing and funny and suited me to my car perfectly. No hesitation in rebooking with them but I want QEEQ to get the recognition.
View moreApril 8, 2024
Destination: Bristol
Be sure to check pick up location times. On weekends, this location does not open until 11am yet we arrived at 09:30. Had to wait 1 1/2hrs for staff to arrive and when they finally did, it took nearly a 1/2hr to check in with them. After looking at the fine print, this information was on my voucher so it was my fault for not being aware. .
View moreApril 4, 2024
Destination: Leeds
Personally I found the clutch pedal too close to the left side of the compartment. People with big feet might find the space between pedals too small.
View moreMarch 30, 2024
Destination: London
The car was a new large MG with lather seats. Very good condition and clean.
View moreMarch 30, 2024
Destination: Carlisle
Quick easy and hassle free
View moreMarch 25, 2024
Destination: Nottingham
Mr north was excellent just sorry the review is a little late
View moreMarch 22, 2024
Destination: Milton Keynes
Car had been smoked in previously and the smell did not diminish during the entire rental period, car seats and interior very stained. This is the second occasion I have been given a car like this from this location, whilst the rental staff did explain there is nothing they can do to prevent this from occurring from other renters they do state they will charge for a clean if this does happen, this car had not been cleaned. It does seem if you book via a consolidator with Europ car rather than direct with them you won’t always be offered the best cars but that’s the cost of trying to save a few pounds against booking direct with Europ car.
View moreMarch 22, 2024
Destination: Birmingham
Excellent
View moreMarch 18, 2024
Destination: Ayr
I upgraded to a VW T-ROC. It was a great car. Would definitely drive it again.
View moreMarch 8, 2024
Destination: Exeter
The car was lovely and the staff were really helpful at Exeter - making sure I was familiar with the key features. They advised where I can drop off at Heathrow and went through the 'paperwork' on the iPad. I didn't like the £2,000 excess on insurance which I was offered on the spot to take there and then - as the cost was almost as much as the daily hire cost - but waived it. That made the experience much more stressful - particularly in London - and I was grateful to drop the car back without a hitch.
View moreMarch 8, 2024
Destination: London
Staff was really helpful. vehicle had some issues such as the wiper falling off midway while driving but other than that, everything was great.
View moreMarch 2, 2024
Destination: London
The whole experience was very disappointing to say the least. We have used QEEQ several times with a good experience and also have 3 upcoming bookings. The level of service we received on this occasion was a joke, very unprofessional staff at Surprice who made us feel like we were being blackmailed. We arrived and unfortunately I had forgotten my drivers license (my mistake). I did have my international licence but they wouldn’t accept this or a photo of the one they needed. We then had to change the booking into my husbands name and then pay for additional insurance on top otherwise have a £15000 excess!! I told them we had already paid extra for a zero excess policy but they said that was now invalid. We then had to pay extra making a $400 booking into an $800 booking (approximate numbers). On top of that they provided us with a car with front end damage. Also original booking was full to full and car had 2/3rds of a tank. NOT IMPRESSED AT ALL.
View moreFebruary 28, 2024
Destination: Edinburgh
Car was as expected for the size requested
View moreFebruary 27, 2024
Destination: London
I like Qeeq because of the fully comprehensive insurance policy on offer. When I got to Avis, I decided to purchase the Excess Insurance Waiver. I was told by the person at the Avis desk that it would cost £83 plus VAT for 4 days. I decided to pay that as £100 was worth it not to be faced with a possible excess of £1,500. When it came to signing the contract, I saw that the cost was £144 and not £100. I asked why. I was told that this was "£83 plus VAT". I knew that this was UTTER NONSENSE and that the person behind the desk did not have a clue what they were talking about. It turns out that car breakdown had been added in for £20 without telling me. And then Avis add a "location surcharge" of 20% of all extras added. So there was 20% added onto the £83 waiver insurance and 20% added onto the £20 car breakdown cover. What an ABSOLUTE SCAM!!! I raised this with the manager and the issue was sorted by giving me half a tank of free petrol as compensation for the "location surcharge" which could not be removed. BE VERY (!!!) CAREFUL WITH ANY OF THE CAR HIRE COMPANIES AND THE HIDDEN EXTRAS THAT THEY TRY TO ADD ON
View moreJanuary 23, 2024
Destination: London
Green Motion is generally very good, but the Heathrow branch is located at the Holiday Inn which is currently being used as an asylum seekers holding area by the government and feels very insecure. Be aware that the depot does NOT open at 06:00 as reported by Qeeq and Green Motion's website but at 07:00. Note also that there is no toilet on site and no shuttle service to/from the airport apart from the hotel Hoppa bus service which is infrequent.
View moreJanuary 21, 2024
Destination: London
I met kashif at the counter. He was really professional. It took 5 minutes for whole process. Car was out of my expectations. Really happy with the service. Would recommend to everyone.
View moreJanuary 18, 2024
Destination: London
Got Corsa instead of focus which is smaller.
View moreJanuary 18, 2024
Destination: London
Very helpful staff all went smoothly
View moreJanuary 18, 2024
Destination: London
Didn’t get the car we’d paid more to get & tried to give us a smaller car that wouldn’t have worked for us . Didn’t advise us of the £15 ( $30 AUD !)London congestion fee at both pick up & drop off and couldn’t really say where that as well as the low & ultra low emission zones were .
View moreJanuary 16, 2024
Destination: Peterborough
The car was very clean good customer service I definitely come back
View moreJanuary 15, 2024
Destination: Belfast
Collection was easy, only thing not happy about was that when I book I was told that I didn't need a credit card but I did and was charged extra for insurance
View moreJanuary 14, 2024
Destination: Edinburgh
Enterprise are always great to deal with and very fair. Rachel on drop off was excellent.
View moreJanuary 14, 2024
Destination: London
The lady that helped me was incredible, super helpful and very friendly.
View moreJanuary 10, 2024
Destination: London
Very friendly counter staff, efficient service.
View moreJanuary 10, 2024
Destination: Glasgow
Counter staff very friendly, guy at pick up not as helpful Car had seats facing backwards, which was not on the booking and didn’t suit us with some who get car sick , but he wouldn’t swap cars without wanting to charge us . Car condition was good , but set up not good !
View moreJanuary 9, 2024
Destination: Edinburgh
Signposting of car rental return at Edinburgh Airport was very poor, particularly in the dark
View moreJanuary 9, 2024
Destination: London
Very helpful, pleasant, friendly and efficient staff. Would use again
View moreJanuary 9, 2024
Destination: East Midlands
Wonderful staff, so helpful. I was able to pick up my car earlier than anticipated and they couldn't do enough for me. Showed me around the car and explained all the gadgets and familiarised me with the car. I had to extend my stay and they were so helpful and allowed me to extend my hire without any problems.
View moreJanuary 7, 2024
Destination: Oxford
The staff was super friendly and helpful and made the hire process clear and easy.
View moreJanuary 7, 2024
Destination: Glasgow
The initial car was too small, despite us booking for 5 adults we were given a tiny SUC that we would not have fitted in. However, the agent at AVIS was extremely and offered an upgrade at a fraction of the normal price which allowed us to have the room we needed.
View moreJanuary 6, 2024
Destination: Dundee
The counter staff were friendly and helpful. I had a mechanical fault on the first car and I was given another car. The Transitioning was so smooth with good customer support.fantastic
View moreJanuary 5, 2024
Destination: London
Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.
View moreJanuary 4, 2024
Destination: Manchester
Initial booking was listed incorrectly with alamo but they rectified the situation within seconds. No issues
View moreJanuary 4, 2024
Destination: Manchester
Excellent service!
View moreJanuary 4, 2024
Destination: London
Car only had 1/4 of a tank petrol. Car provided was a Peugeot 3008, not a volvo xc60 as advertised.
View moreJanuary 4, 2024
Destination: London
Very good customer service best I’ve experienced
View moreJanuary 2, 2024
Destination: Bristol
Received a warm and friendly welcome from the guy on the counter. Went through the process no problem. The original car we had booked was not available but we had a slightly smaller model which was no issue for us. The guy explained the problem and was ver apologetic. Contract completed the car was checked over and shown the drop box for the next morning and also the shuttle collection point. Overall a very pleasant experience.
View moreJanuary 2, 2024
Destination: Ayr
The staff at pickup were great. Although it took a while to get to Prestwick as I hadn’t planned to be going there it was a great deal.
View moreJanuary 2, 2024
Destination: London
Overall good experience, the bus instructions were a little confusing and the bus to Drivalia is the hotel hopper, they could be more explicit in those instructions. Honestly the company should just look them over again and make them better. Mileage limit not an issue but might be for some.
View moreJanuary 1, 2024
Destination: Glasgow
スムーズに借りれてスムーズに返すことができました。ナビも付いてて満足です。
View moreJanuary 1, 2024
Destination: Huddersfield
The staff at Enterprise were extremely courteous and helpful. The pick up was extremely quick and the staff took the time to show all the car controls.
View moreDecember 30, 2023
Destination: London
Excellent service
View moreDecember 30, 2023
Destination: Milton Keynes
Was really good apart from collection i waited almost 3 hours to pick up, I was offered 25% which thr manager emailed Qeeq but after speaking with them which was beyond terrible as the girl couldn't understand or speak English she made the whole process extremely terrible.
View moreDecember 30, 2023
Destination: Stoke-On-Trent
Nice to have a full tank this time
View moreDecember 30, 2023
Destination: London
The service at pick up and drop off was exemplary. Staff were very helpful.
View moreDecember 29, 2023
Destination: London
Excellent team, if you are a newbie just ask which bus stop you have to get off at and also ask the bus driver to let you know when to get off.
View moreDecember 29, 2023
Destination: London
I pick up the car at night so I didn't really check it thoroughly before driving off. The next morning I discovered that the seats are full of bread crumbs which is probably left by the previous user. Overall the car is ok except for dirty seats.
View moreDecember 28, 2023
Destination: Southampton
Excellent service from the staff at enterprise
View moreDecember 28, 2023
Destination: London
Service was good and speedy. The car itself had quite a lot of damage - to the point of starting to look a bit shabby. Calling it on-airport is a bit of a stretch as it is very far from the terminal and not even in the car hire village, but part of a hotel.
View more