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ACE Rental Cars, Wellington - Airport Car Rental

ACE Rental Cars 800+ ratings, 6 reviews

Wellington, Wellington Region, New Zealand

7.2 / 10 Good

ACE Rental Cars - Wellington - Airport Information, Car Rental Instructions & Policies

Address

38/44 Hania Street,Mount Victoria,6022,NZ

Telephone

0800 502 277 / 0800 267 780 / +64800267780

Pick-up Instructions

The ACE Rental Cars - Wellington - Airport car rental location is located out of the airport

Vehicle Collection at Wellington International & Domestic Airport - Once you have arrived at Wellington Airport, call the Ace Wellington location on 0800 502 277 (+64 4 471 1176) to request the shuttle - Please make your way to the ground floor. Exit through the double doors main entrance / exit beside the Subway restaurant - Turn right and proceed to the end of the Taxi rank & wait by the Pre-chartered Taxi & Shuttle Only signed fenced area. You will be transferred to our office for vehicle collection.

Drop-off Instructions

Within office hours:We recommend that clients allow 20 minutes prior to their checkin time at the Airport for the return of the vehicle and drop off to the terminal. Outside office hours: All vehicles must be returned to our office. Clients will then need to make their own way from our office to the Airport Terminals

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
09:30 -14:59
09:30 -14:59
09:30 -14:59
09:30 -14:59
09:30 -14:59
08:00 -11:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

ACE Rental Cars does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

NZD 5500-5900 for other car models.

NZD 5500 for Volkswagen Tiguan,

Theft Insurance Excess differs by car model:

NZD 0 for other car models.

NZD 5500 for Volkswagen Tiguan,

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 mi from Wellington Airport

Railway Stations

1.4 mi from Wellington Railway Station

4.8 mi from Raroa Station

5.4 mi from Johnsonville Station

Hotels

0.8 mi from Boulcott Suites

Other Landmarks

0.7 mi from Civic Square

1.5 mi from Parliament Buildings

FIND ME A CHEAP RENTAL
Map view of ACE Rental Cars Store Location
coordinates: -41.299151 174.779628

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.2 / 10 Good

  • Vehicle condition: 6.3
  • Vehicle cleanliness: 7.0
  • Spaciousness: 8.6
  • Counter staff: 5.0
  • Pick-up location: 8.0
  • Drop-off location: 8.6
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • A.Winstone

    Wellington

    5.7 /10 Average

    Reviewed: Saturday, May 9, 2026

    Shocking! We turned up at 11am after booking the car from 10am. This was done on purpose as we knew we would be running late to attend a wedding 1hr north of Wellington. On arrival at Ace pick up we where told we needed to wait as no cars where available. After asking for a different car, just anyone available, we were declined. Staff went in circles not knowing who could make that decision. After 15mins of this and no one giving us any clear indication of when and which car we would be getting, a couple happened to turn up and return a vehicle. This then sat around for some time until finally we began to put more pressure on the people at the desk. A decision was made that we could have the car in 15 mins once cleaning had been completed. After 15mins the car hadn’t been cleaned or was only half cleaned and so we asked for it in an As is condition. There was no apology or anything. Absolutely hopeless service. Certainly won’t be using Ace again and maybe therefore easy rent cars as I don’t know how if we could opt for supplier other than Ace in your matrix of finding a cheap deal for us. It’s a shame but our poor experience with Ace has therefore affected easy rent cars.
    Read More >

  • N.Meyer

    Wellington

    8.3 /10 Very good

    Reviewed: Saturday, May 9, 2026

    Waited way to long and almost made me late for the wedding i was attending - drop off was late due to traffic and I was told I would be charged an extra day even though I waited 1.15 hrs at pick up
    Read More >

  • S.OBrien

    Wellington

    2 /10 Poor

    Reviewed: Saturday, May 9, 2026

    Terrible service! 40 minutes wait for a Shuttle, charged $750 bond extra on pickup which was never stated anywhere, bad customer service.
    Read More >

  • P.Martin

    Wellington

    9.7 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    It took a while to get our car. When we arrived, the car wasn’t ready to drive. Staff had to examine it and wash it. There were some small hiccups, but at the end, staff were able to accommodate us with a car we liked.
    Read More >

  • Anonymous

    Wellington

    9.3 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Car was good bit tatty but was what we expected for the money, think gear box may have been on the way out but was absolutely fine for running around wellington. Bit slow on the pick up at the office but drop off was quick and easy. Also easy to get shuttle from airport and staff were friendly and helpful.
    Read More >

  • Anonymous

    Wellington

    8.7 /10 Very good

    Reviewed: Saturday, May 9, 2026

    My expectations were not met. I was mucked around on pickup with the paperwork and my car was not ready. I had to buy additional insurance which cost $25 per day.
    Read More >

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What's the address of the rental location?

38/44 Hania Street,Mount Victoria,6022,NZ

What is the Telephone Number?

0800 502 277 / 0800 267 780/ +64800267780

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Within office hours:We recommend that clients allow 20 minutes prior to their checkin time at the Airport for the return of the vehicle and drop off to the terminal. Outside office hours: All vehicles must be returned to our office. Clients will then need to make their own way from our office to the Airport Terminals

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in New Zealand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    2.4 mi from Wellington Airport

  • Railway Stations

    1.4 mi from Wellington Railway Station

    4.8 mi from Raroa Station

    5.4 mi from Johnsonville Station

  • Hotels

    0.8 mi from Boulcott Suites

  • Other Landmarks

    0.7 mi from Civic Square

    1.5 mi from Parliament Buildings

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