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Routes, Edmonton Airport - Routes Car Rental

Routes 2000+ ratings, 13 reviews

Edmonton, Alberta, Canada

9.0 / 10 Excellent

Routes - Edmonton Airport - Routes Information, Car Rental Instructions & Policies

Address

405 11th Avenue Nisku Edmonton,AB,T9E7N2,CA

Telephone

+17809552224

Pick-up Instructions

Upon arrival at Edmonton International Airport, please call us at 780-955-2224 to let us know you have arrived and our shuttle van will pick you up outside door number 10.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -16:29
08:00 -19:29
08:00 -19:29
08:00 -19:29
08:00 -19:29
08:00 -19:29
09:00 -16:29

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 74 years old

Young Driver Fee applies at 21 - 25 years old with charge of CAD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Canada

Additional Extras

To be updated

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
United States, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

CAD 2000-3500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.1 mi from Edmonton Airport

18.3 mi from Edmonton City Centre Airport

Railway Stations

16.1 mi from Central Station

17.8 mi from NAIT station

18.6 mi from Edmonton

Hotels

7.9 mi from Home2 Suites by Hilton Edmonton South

8 mi from TownePlace Suites by Marriott Edmonton South

8.1 mi from Hampton Inn by Hilton Edmonton/South, Alberta, Canada

Other Landmarks

15.3 mi from The Great Divide Waterfall

FIND ME A CHEAP RENTAL
Map view of Routes Store Location
coordinates: 53.309507 -113.533877

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.0 / 10 Excellent

  • Vehicle condition: 9.5
  • Vehicle cleanliness: 9.0
  • Spaciousness: 9.2
  • Counter staff: 9.0
  • Pick-up location: 8.6
  • Drop-off location: 8.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Edmonton

    7.3 /10 Good

    Reviewed: Saturday, May 9, 2026

    Wasn’t informed about the shuttle being on schedule time so I ended up waiting for half hour and due to long security at the airport I ended up taking a taxi on my own cost!!.And also there is no common area to sit in future situations like this if a customer has to wait for the shuttle very disappointed ☹️
    Read More >

  • J.Cadiz

    Edmonton

    7.3 /10 Good

    Reviewed: Saturday, May 9, 2026

    We wish you had a half day charge for few hours in excess.
    Read More >

  • Lisa

    Edmonton

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Routes was excellent- will definitely book with them again
    Read More >

  • k.braman

    Edmonton

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    highly recommend, and continue to use their service, the only complaint I would have is that their deposit is too high
    Read More >

  • A.Andexser

    Edmonton

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Very friendly staff, No complaints at all. They were helpful and efficient and got me on my way quickly. I would definitely use this company again.
    Read More >

  • Dan Craddock

    Edmonton

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Overall good experience, only concern is availability of booked vehicle, I had booked a Toyota Corolla, but only available vehicle was a pick up truck. It worked out OK although gas mileage not great, would like to have confidence for next time, but I will rent again
    Read More >

  • A.Crews

    Edmonton

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    We arrived at the service counter by a very friendly individual, Tracy. Her knowledge of information about our rental was outstanding. She made this a very pleasant experience. Definitely because of her and our whole experience with Routes, we will be renting through this company again!!
    Read More >

  • Bill

    Edmonton

    9.3 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Understaffed when we dropped off. One employee was there and had a friend helping her out. If not for her, we might not have made our flight. Also, they only have a minivan for a shuttle, which almost posed a problem being as 3 of us returned our vehicles at the same time.
    Read More >

  • Anonymous

    Edmonton

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Best price I could find!
    Read More >

  • M.Wigfield

    Edmonton

    9.7 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    The folks were super nice. Got a free upgrade and the check-in/out process was as easy as pie. I'll definitely use them again. Only learned on my return trip that there was a GPS :) Duh! Thanks, folks.
    Read More >

  • S.Le Roy

    Edmonton

    9.7 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Didn’t realize it wasn’t in airport, but was very easy to find. Great service, quick, and efficient.
    Read More >

  • Anonymous

    Edmonton

    8.7 /10 Very good

    Reviewed: Saturday, May 9, 2026

    Minimal wait for shuttle between airport and rental location. Very good service. Lower prices in part due to off-airport location. No hassle over us providing our own insurance. No unexpected charges.
    Read More >

  • D.Frazer

    Edmonton

    5.3 /10 Average

    Reviewed: Saturday, May 9, 2026

    Everything could have been better with Routes. Horrible customer service. Waiting for 60 minutes for shuttle to airport.
    Read More >

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What's the address of the rental location?

405 11th Avenue Nisku Edmonton,AB,T9E7N2,CA

What is the Telephone Number?

+17809552224

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please check with the branch staff about the return location and time when you pick up the car.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 74 years old

Young Driver Fee applies at 21 - 25 years old with charge of CAD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in Canada

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    2.1 mi from Edmonton Airport

    18.3 mi from Edmonton City Centre Airport

  • Railway Stations

    16.1 mi from Central Station

    17.8 mi from NAIT station

    18.6 mi from Edmonton

  • Hotels

    7.9 mi from Home2 Suites by Hilton Edmonton South

    8 mi from TownePlace Suites by Marriott Edmonton South

    8.1 mi from Hampton Inn by Hilton Edmonton/South, Alberta, Canada

  • Other Landmarks

    15.3 mi from The Great Divide Waterfall

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