Easy to deal with

Everything could have been better with Routes. Horrible customer service. Waiting for 60 minutes for shuttle to airport.

Booking was easy and great

Understaffed when we dropped off. One employee was there and had a friend helping her out. If not for her, we might not have made our flight. Also, they only have a minivan for a shuttle, which almost posed a problem being as 3 of us returned our vehicles at the same time.

Price drop did me nothing as far as I know.

Overall good experience, only concern is availability of booked vehicle, I had booked a Toyota Corolla, but only available vehicle was a pick up truck. It worked out OK although gas mileage not great, would like to have confidence for next time, but I will rent again

Very friendly staff, No complaints at all. They were helpful and efficient and got me on my way quickly. I would definitely use this company again.

Great experience, easy to book, easy to understand. Would certainly use again.

Wasn’t informed about the shuttle being on schedule time so I ended up waiting for half hour and due to long security at the airport I ended up taking a taxi on my own cost!!.And also there is no common area to sit in future situations like this if a customer has to wait for the shuttle very disappointed ☹️