Dollar, Queenstown Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Dollar - Queenstown Airport Information, Car Rental Instructions & Policies

Address

17/222 Glenda Drive, Queenstown

Telephone

+6427 808 6502

Pick-up Instructions

The Dollar - Queenstown Airport car rental location is located out of the airport

You can arrive of Dollar - Queenstown Airport car rental by free shuttle bus.

Please call or text Dollar Staff on 027 808 6502 when they arrive at the airport to arrange their shuttle pickup.

Drop-off Instructions

Please return to Rental Car Park at the airport, you will see "Rental Car Return" sign at the entrance. Google map link: https://maps.app.goo.gl/M54PnTBCv2E2ZqdP6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:30	08:00 -16:30	08:00 -16:30	08:00 -16:30	08:00 -16:30	08:00 -16:30	08:00 -16:30

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus NZD 250	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 139.99 on all rental approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

For rentals starting on one island and ending on the other, the below new process will apply. Two separate bookings will now be required Dollar has depots right on the main lnterislander Ferry terminal at Wellington and Picton. For rentals starting and ending on the same island, but travelling on both islands, please keep the same vehicle for the entire duration of the trip. Please keep in mind that the customer will need to pay for the vehicle on two ferry trips. A fee will be charged if the vehicle is not returned to the same island it was rented from. Hertz will assess a fee based on the actual cost of relocating the vehicle, up to a maximum of NZD$1,000, plus GST.

Ferry Transportation: Allowed

Dollar allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 0 for Toyota Auris Hybrid,Volkswagen Golf,Toyota C-hr,Chevrolet Trax,Cubic Metre Van,Volkswagen Caddy Maxi,Toyota Starlet,Mystery Vehicle,Toyota Camry,Bmw 3 Series,Sante Fe Hybrid,Hyundai Santa Fe,Ford Mustang Gt,Volkswagen Caddy,Toyota Camry Hybrid,Peugeot 3008 1.5 Automatic Or Similar,Toyota Rav4 Hybrid,Seat Ateca,Kia Sportage,Iveco Daily,Ford Everest-4wd,4wd Lid Canopy-4wd,12 Seat Bus,D5 Polestar 2,Special,

NZD 5900-7900 for other car models.

NZD 5500 for Volkswagen Golf,

NZD 5500 for Toyota C-hr,

NZD 5900 for Chevrolet Trax,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Toyota Starlet,

NZD 5500 for Toyota Camry,

NZD 0 for Bmw 3 Series,

NZD 6001 for Sante Fe Hybrid,

NZD 6001 for Hyundai Santa Fe,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Volkswagen Caddy,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Peugeot 3008 1.5 Automatic Or Similar,

NZD 5500 for Toyota Rav4 Hybrid,

NZD 5500 for Seat Ateca,

NZD 5500 for Kia Sportage,

NZD 6001 for Iveco Daily,

NZD 6001 for Ford Everest-4wd,

NZD 6001 for 4wd Lid Canopy-4wd,

NZD 6001 for 12 Seat Bus,

NZD 6001 for D5 Polestar 2,

NZD 0 for Mystery Car Compact,

NZD 5900 for ,

NZD 6900 for ,

Theft Insurance Excess differs by car model:

NZD 5900-7900 for other car models.

NZD 0 for Volkswagen Golf,

NZD 0 for Toyota C-hr,

NZD 0 for Chevrolet Trax,

NZD 0 for Cubic Metre Van,

NZD 0 for Volkswagen Caddy Maxi,

NZD 0 for Toyota Starlet,

NZD 0 for Toyota Camry,

NZD 0 for Bmw 3 Series,

NZD 0 for Sante Fe Hybrid,

NZD 0 for Hyundai Santa Fe,

NZD 0 for Ford Mustang Gt,

NZD 0 for Volkswagen Caddy,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Peugeot 3008 1.5 Automatic Or Similar,

NZD 0 for Toyota Rav4 Hybrid,

NZD 0 for Seat Ateca,

NZD 0 for Kia Sportage,

NZD 0 for Iveco Daily,

NZD 0 for Ford Everest-4wd,

NZD 0 for 4wd Lid Canopy-4wd,

NZD 0 for 12 Seat Bus,

NZD 0 for D5 Polestar 2,

NZD 0 for Mystery Car Compact,

NZD 5900 for ,

NZD 6900 for ,

Third Party Liability Insurance Excess differs by car model:

NZD 5900-7900 for other car models.

NZD 5500 for Volkswagen Golf,

NZD 6001 for D5 Polestar 2,

NZD 6001 for 12 Seat Bus,

NZD 6001 for 4wd Lid Canopy-4wd,

NZD 6001 for Ford Everest-4wd,

NZD 6001 for Iveco Daily,

NZD 5500 for Toyota C-hr,

NZD 5900 for Chevrolet Trax,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Toyota Starlet,

NZD 5500 for Kia Sportage,

NZD 5500 for Seat Ateca,

NZD 5500 for Toyota Rav4 Hybrid,

NZD 6001 for Volkswagen Caddy,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Hyundai Santa Fe,

NZD 6001 for Sante Fe Hybrid,

NZD 5500 for Toyota Camry,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Peugeot 3008 1.5 Automatic Or Similar,

NZD 0 for Bmw 3 Series,

NZD 0 for Mystery Car Compact,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Queenstown Airport

Hotels

1.7 mi from DoubleTree by Hilton Queenstown

3.6 mi from Oaks Shores

4 mi from Oaks Club Resort

Other Landmarks

4.6 mi from Shotover River

CHECK RATES

Map view of Dollar Store Location

coordinates: -45.013411 168.755285

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 6.3
Vehicle cleanliness: 6.7
Spaciousness: 6.7
Counter staff: 6.6
Pick-up location: 7.1
Drop-off location: 7.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

S.Hwang
Queenstown
9.7 /10 Excellent
Reviewed: Tuesday, December 31, 2019
It was very fast check in but to drop off, it was Christmas Day and only 1 person worked. We had to wait more than 20min outside to return the car
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Beacher Leigh
Queenstown
10 /10 Excellent
Reviewed: Sunday, December 22, 2019
Friendly and patient. Explained things professionally and clearly.
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Elliot Strachey
Queenstown
10 /10 Excellent
Reviewed: Monday, December 2, 2019
Timely airport pickup, fast pick-up and drop-off process.
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Anonymous
Queenstown
3.7 /10 Poor
Reviewed: Saturday, November 30, 2019
This rental company is a nightmare. Took them more than an hour to pick us up. Dropping off was even worse. Service staff was incompetent and completely overwhelmed.
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Leonard
Queenstown
8 /10 Very good
Reviewed: Tuesday, November 26, 2019
Nil
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L.Freire Filho
Queenstown
8 /10 Very good
Reviewed: Tuesday, October 22, 2019
The car that they gave me not correspond to the one that I asked. Hiunday Accent. Smaller than Corolla Yaris. Besides the car was old with severall little scrachs.
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Anonymous
Queenstown
7.3 /10 Good
Reviewed: Friday, October 18, 2019
Car was great to get around in and we got it at a great price. Only issue was the key did not work. Had to manually use the key and I got charged an extra petrol fee after drop off even though I told the man at the counter I had filled the car until it clicked. Pickup service at the counter was average
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Anonymous
Queenstown
7.7 /10 Good
Reviewed: Wednesday, October 16, 2019
Excellent while still at Thrifty - so at airport location. Car with 100,000 km so a bit old.
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R.Zhao
Queenstown
4.3 /10 Average
Reviewed: Thursday, September 19, 2019
Arrived in early morning and meet staff at Thriffy counter. Vehicle was not available at time to pick up, need to wait few hours , and no shuttle service. Finally, staff arranged temperory car and advised that should fit is till afternoon, but it was too small to fit my family and baggages. 8n afternoon, no courtesy call talk to inform us for picking up. Bad experiences. Pick up at late afternoon, but it was not a highlander that not match my initial booking .
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Dr.Richard
Queenstown
7 /10 Good
Reviewed: Tuesday, September 17, 2019
Good Value for Money rental ... as well as Service ... Thanks .... will book again. CHEERS ... Richard
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Alec Shao
Queenstown
10 /10 Excellent
Reviewed: Monday, September 9, 2019
Dollar is the best
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S.Feierabend
Queenstown
8.3 /10 Very good
Reviewed: Monday, September 9, 2019
Could not find Dollar rental counter on arrival and by the time we worked out it was through Thrifty we had to wait over 1/2 hour to be served. Were upgraded to a better vehicle so happy in the end
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Anonymous
Queenstown
9 /10 Excellent
Reviewed: Wednesday, September 4, 2019
I am still waiting for my bond to be released. I have found this wait time to be quite long campared to other similar companies I have booked rental cars through. This has been frustrating
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C.Schuler
Queenstown
10 /10 Excellent
Reviewed: Friday, August 2, 2019
The car computer kept displaying maintenance needed for tyres and maintenance needed for oil and filter. I rang the staff and they reassured me that this was not a problem but as a user it was disconcerting to have this flashing on the dashboard through my whole journey.
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Burton Dewar
Queenstown
6 /10 Average
Reviewed: Monday, July 29, 2019
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S.Martin
Queenstown
8.3 /10 Very good
Reviewed: Wednesday, May 29, 2019
We did not end up getting a Toyota Carolla. If we had more luggage. We could have struggles
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N.Phamapun
Queenstown
5.3 /10 Average
Reviewed: Wednesday, May 29, 2019
จองรถโตโยต้า ได้ฮุนได บอกว่าช่วงนี้คนเที่ยวเยอะหารถไม่ได้ ทั้งๆ ที่จองแพงกว่า สภาพรถเป็นรอยรอบคัน รถที่ได้คิดว่าแย่ที่สุดแล้ว
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Anonymous
Queenstown
9 /10 Excellent
Reviewed: Monday, May 20, 2019
We received a Hyundai Accent which we think is a downgrade from a Toyota Corolla. That's our only negative from this experience
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Mike T
Queenstown
9 /10 Excellent
Reviewed: Wednesday, May 8, 2019
The pick-up and drop-off were very straight forward. The car was upgraded which was a bonus. Can't really fault anything.
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J.Neville-TeRito
Queenstown
9.7 /10 Excellent
Reviewed: Friday, May 3, 2019
It was slow to get the car as the pick up was busy
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M.Domingo
Queenstown
9.7 /10 Excellent
Reviewed: Wednesday, May 1, 2019
It was raining for most of the time in Queenstown and couldn’t help but notice that the wiper blades may need to be changed soon as it somehow makes a bit of a smudge on some parts already but nonetheless had a great experience and will be renting again with you guys.
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Anonymous
Queenstown
9 /10 Excellent
Reviewed: Friday, April 19, 2019
The car was old and back up camera was not working.
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Anonymous
Queenstown
9.7 /10 Excellent
Reviewed: Friday, April 19, 2019
Yes. Larger car than expected and 4WD
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P.Clohesy
Queenstown
9.7 /10 Excellent
Reviewed: Friday, April 5, 2019
At dollar great service to drop off. Even took us back to motel.
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j.young
Queenstown
7 /10 Good
Reviewed: Thursday, March 28, 2019
Got lost when picking the car up and went to the wrong carpark
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B.Te Raki
Queenstown
9.3 /10 Excellent
Reviewed: Tuesday, March 19, 2019
I was very disappointed that the dollar counter staff tried selling me insurance again even after I explained that I had purchased this through easy rent cars. He told me a number of times that I wasn’t actually insured when in fact I was, just not through them. I think that the insurance process is misleading for customers, and most people would just listen to what the staff member was selling and take it. Resulting in a double up of insurance. Not impressed about that process and glad I understand it now for future.
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Anonymous
Queenstown
8.7 /10 Very good
Reviewed: Saturday, February 9, 2019
Car wasn’t clean when we received it and also made a noise when we applied the brake. Other than that it was a modern vehicle and well priced compared to other Queenstown options.
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I.Bishop
Queenstown
7.7 /10 Good
Reviewed: Wednesday, February 6, 2019
I arrived at the ZQN Thrifty counter as advised and our flight was delayed by 7 hours. I had called and advised the counter staff of this prior. When I arrived, a family were dropping off their key and three staff were on the counter. One was talking to the customer about their holiday and 2 were completing invoices of some description from the EFT-POS receipts of the day. Neither acknowledged my presence or stopped their task to assist me and my booking for a good 5-10 minutes. Then just as it was wrapping up, a person waiting behind me pushed in and the lady who was talking to the other customer took him first. She could see I was visibly upset by and did attempt a silent apology, but I was furious as I had already been waiting patiently and someone who barges in was given priority. In addition when I was receiving my car paperwork, I was advised we had been upgraded from a compact car to an SUV - I was happy with the car we ended up with, but shocked to learn of my booking being classed as a 'compact' as even on this website page it states 'intermediate' So I was shocked to learn we could have ended up with a compact car which is not what we ordered.
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S.Ahamed
Queenstown
2.3 /10 Poor
Reviewed: Monday, January 28, 2019
Absolutely misleading of information. I was expecting to get at least a sedan car. I have been handed a hatchback cheap car which I can rent out cheaper what I have paid for. They suppose to give me Toyota Corolla or similar which based on the picture it should be a sedan, not a hatchback. Staff was from thrifty was laughing at us and felt insulted. Never will hire from them.
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Lauren Fred
Queenstown
10 /10 Excellent
Reviewed: Tuesday, October 16, 2018
The staff was very polite. The store is shared with Thrifty; the sign outside says Thrifty, but there is a small Dollar sign on the counter which is not very obvious. Be sure to look carefully.
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Boris Robert
Queenstown
6 /10 Average
Reviewed: Wednesday, September 26, 2018
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Anon
Queenstown
9.6 /10 Excellent
Reviewed: Wednesday, August 29, 2018
Like: Car was in great condition and was perfect for our needs
Dislike: There were no parks at the return site.
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V.Law
Queenstown
10 /10 Excellent
Reviewed: Wednesday, August 1, 2018
Like: Easy and fast pick up and drop off. Especially at Christchurch drop off, ladies there were very helpful and friendly.
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