It was busy in front of counter. Stuff was good but I belive the system of dryyve was not integrated with Qeeq so I had to refill all the information which was already given at the time of booking with Qeeq. That overall was causing the queue
Pickup process was easy and convenient. Change oil light came in the middle of the rental period.
About QEEQ:10.0/10
QEEQ incorrectly states that all foreign renter must show an international driver license. That is incorrect, please provide accurate information on your website. I only needed to show my US driver license at the counter in Vienna, Austria. I unnecessarily had to procure an IDL.
Extremely unprofessional staff trying to exploit us during the COVID situation to charge extra for early drop off. ( you read that right , dropping early costs you more than twice the original rental). What’s worst you pay 20% VAT ON THAT
Considering this was during a COVID-19 pandemic, everything went pretty smoothly. I only have three small remarks: the inside of the car wasn't clean, the blue chip they asked us to return was taken by the parking machine right on our way out (at pickup) and I still haven't received my deposit back. I assume this is due to the fact the drop-off was done contacless, so it'll take them a bit more to check things.
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