it was good!

B.Moss

Canada

Reviewed: Wed, Sep 12, 2018

About Routes: 8.2 /10

Like: Julie and the girl that served us when we turned the vehicle in were both excellent! Vehicle ran well and was ready when we arrived.
Dislike: Car was not that clean....clearly the renter before us had young children and the windows were covered in small hand prints. It was not a big deal but after we left and drove in the sunlight the front window was a mess and had clearly not been cleaned at all.

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

S.Mornix

Canada

2-day rental

Special | Mystery compact car or similar

Reviewed: Fri, Jul 29, 2022

“Staff with great smiles and conversation provide amazing service!”

About Routes: 9.0 /10

I was late arriving for my shuttle, it was quickly rectified and someone was there in 5 minutes. I had a wonderful talk with the lady working at the desk when I arrived. She was fabulous and I enjoyed my time spent there.

About QEEQ: 10.0 /10

The entire experience was phenomenal! Can't wait to use your company again the next time I travel that way.

Canada

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Mon, May 20, 2019

“Okay”

About Routes: 7.0 /10

15 minute wait for pickup at airport, 20 minute drive to car location because of traffic - should have rented from on-site company

About QEEQ: 8.0 /10

Not clear from website how far off-site rental was

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, May 1, 2019

“Wonderful! Expressive! I would use it over any other company.”

About Routes: 9.0 /10

Staff is great! Price is great! Cars are great! Just need to be a little more thorough in cleaning the cars. It was also awkward to get the car with 5/8 of gas and then have to bring it back to that amount upon return. Getting it full and returning it full is an easier/smoother process.

About QEEQ: 8.0 /10

A.H

Canada

1 days rental

Large SUV | Dodge Durango or similar

Reviewed: Thu, Feb 21, 2019

About Routes: 8.3 /10

Unfortunately it wasn’t the vehicle that I had booked, this is the 4th time booking with routes and each time they give a different vehicle than the one booked.

About QEEQ: 9.0 /10

J.Gallinger

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, Aug 1, 2018

“Great value”

About Routes: 9.2 /10

Like: I was upgraded as vehicles had not been returned by other clients. Was a very good experience.
Dislike: Had to call three times to get picked up - 1st time I was told right away, 20 minutes later I was told on way and 1/2 hour was told that no one had told the driver there was a pick up waiting - was picked up 45 minutes after first calling.

it was good!

Relevant Reviews on Routes Ottawa Airport

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