Almost no service

Car had been in prior accident and didn't handle perfectly on curves but was fine overall. 2-shuttle process to get to pick up location. Address given for drop off did not match up with Google maps, so I'm glad we weren't in a hurry to make our flight. Customer service was very good. Office and bathroom were dirty. Nevertheless a very good value for the price.

Routes will charge you less during booking but will recoup their charges by having to book a mandatory liability insurance. When other rental companies will include all necessity mandatory requirement all inclusive during booking.

Desk agent upgraded our vehicle at no extra cost.

Easy to use. We saved a lot of money with easyrentcars.com

all went well & car was fab

Ended up with a Jeep Wrangler Sahara. Only other choice was a Dodge Durango. We preferred to have a smaller vehicle for better gas mileage. The Jeep was “cool”, but buffeted a lot in the wind on the freeway. And it only got 19 mpg. Routes did compensate us with a half tank of free gas, as we complained and requested such upon accepting the car.