UNITED STATES CAR RENTAL REVIEWS

Very satisfied

Hertz did a great job with providing me a great vehicle. The Jeep Compass TrailHawk is great vehicle that I would consider buying

Just follow the docs QEEQ tells you to prepare, hand everything to the counter staff and you’re done. Super fast and convenient.

I just showed him those two lines on the platform booking page, he glanced at it, said “Perfect,” and immediately stopped trying to upsell anything.

Super convenient—both pickup and return were really easy.

The front desk lady was super friendly and efficient.

It was okay, nothing special but not bad either.

Extremely satisfied

I originally booked a Mazda 3, but when I got to the airport they didn’t have that model available. Anyone who rents often probably knows that’s pretty standard. They first switched me to a similar-level Chevy SUV, but when I got to the garage that car was still being washed, so they upgraded me again to a VW Atlas SE – a model we don’t get back home. I was planning to drive a light, nimble Japanese car and ended up in a mid-to-full size SUV instead.

Very satisfied

The manager’s service was pretty good. The only issue was that the car I booked wasn’t actually available, so they had to rush one in from somewhere else, which wasted quite a bit of time. They did give me some fuel as compensation though, so overall it was still a decent experience.

Super quick and efficient, no upselling at all, and the car was practically brand new.

Overall pretty good experience.

Pick-up took maybe 10 minutes, super efficient, no pointless chatter. Drop-off was just as smooth!

Huge thanks to Karin at Hertz for all the help—really appreciate everything he did for me.

Awesome—super convenient and totally straightforward.

It was fine.

Everything went really smoothly with the rental, super efficient and not crowded at all.

Service was great and pickup went really smoothly.

Everything was great, no complaints at all.