MEX will try to force you into upselling additional car insurance even if you have already purchased

Name

Mexico

Reviewed: Thu, Feb 7, 2019

About MEX: 8.7 /10

They tried to make me sign a paper that I would be have to pay for the $29,000 cost of the vehicle if anything happened to it that they saw no insurance purchased for this rental. When I refused they charged me $137 insurance fees. This $137 was more than 2x the cost of the insured rental. They did not have WiFi available so it was hard to debate the counter rep to see the fine print so they bullied me into getting the additional coverage. This started my vacation off poorly.

Luxury SUV | Hyundai Creta or similar

1 days rental

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Lennon Lowell

Mexico

1 days rental

Reviewed: Thu, Nov 21, 2024

About MEX: 10.0 /10

Large-scale and efficient.

About QEEQ: 10.0 /10

Eugene Priestley

Mexico

1 days rental

Reviewed: Sat, Sep 28, 2019

About MEX: 4.0 /10

About QEEQ: 8.0 /10

Beverly Locke

Mexico

1 days rental

Reviewed: Wed, May 15, 2019

About MEX: 10.0 /10

MEX is the largest car rental company in Mexico. Every step of the renting, picking up, and returning process was very smooth, professional, efficient, and accurate. I bought the QEEQ Super Peace of Mind full insurance (insured by a domestic insurance company). The rental company didn't make things difficult for me or recommend any additional insurance. There is a MEX shuttle bus outside the airport. Every staff member was serious and responsible, with a very good attitude. We arrived at the rental hall at around 3:30 p.m. There were four counters open, with two customers waiting ahead of us. I waited about 10 minutes to start the process, which took around 10 minutes. Picking up and inspecting the car took about 10 minutes. Overall, very satisfied.

About QEEQ: 10.0 /10

Mexico

1 days rental

Economy | KIA Soul or similar

Reviewed: Sun, Feb 16, 2020

About MEX: 9.0 /10

Car could be with a full tank, to easy refturn after! Mex deosnt accept additional insurance from broker, so we needed to buy it at MEX office again!

About QEEQ: 10.0 /10

K.Mohney

Mexico

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Wed, Apr 10, 2019

About MEX: 9.0 /10

MEX insisted that I purchase their insurance package even though I had already purchased through EasyRent. After showing my EasyRent insurance certificate, they informed me that the MEX insurance was still required, but reimbursable by EasyRent.

About QEEQ: 10.0 /10

MEX will try to force you into upselling additional car insurance even if you have already purchased

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