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Search for RIGHT CARS Car Rentals in Fort Lauderdale
Reviewed: Mon, Feb 11, 2019
About RIGHT CARS: 2.0 /10
Do not rent from this fraudulent operation. First, when I booked an ''airport pickup'' I did not realize I would have to take TWO shuttles to get there, this took about 1 hour. But this was the least of my problems. Right-Cars is a literal scam operation. I really cannot understand how with countless reviews confirming mine that they are still in business. I wish I had read the reviews BEFORE my trip. So here is how the scam works: 1) They offered a price that appears cheaper than the others online, so I booked my car. 2) Once you get to their counter they say that you have to pay for their damage and liability insurance. I said that my card covers that. They replied that my card would cover damage but I still had to pay liability insurance unless I had my own. Luckily I had proof of my own personal liability insurance with La Capitale Insurance and presented it to them. He said that he would just have to confirm with his manager that this insurance was acceptable but that their manager was not there at the moment. He told me that in the meantime I would need to sign acceptance of their insurance for 169,40$ USD and give an additional 200$ USD deposit but not to worry as they would not actually claim it from my credit card company. They said it was just a deposit. 3) They force you to take their ''SunPAss for tolls'' and when I said I did not want it (at 15$ USD per day plus toll charges) they became very rude and aggressive. I should have left right there and then but to rent somewhere else last minute was 3 times the price so I decided to still accept the car. The car was dirty and old. When I got back from my trip they billed me all the above extras without my authorization. My credit card company is now suing them to get refunded. Whatever you do STAY AWAY FROM THESE THIEFS!!
Compact Or Larger - Vehicle Determined On Pick-up image
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

John Bellamy

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RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Thu, Feb 28, 2019
About RIGHT CARS: 2.0 /10

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Economy | Ford Fiesta or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Thu, Jul 25, 2019
“I Will NOT Do This Again”
About RIGHT CARS: 5.7 /10
BE WARNED: This rental company WILL find a way to uncharge you at the counter for a seemingly inexpensive rental. I declined insurance coverage because BOTH my insurance company and the rental company confirmed that my coverage was adequate over the phone and upon arrival at the counter I was told that my 100,000/300,000 coverage was inadequate and they require 300,000/500,000. They required I pay an additional $40 for my three-day rental (essentially doubling the original price). It was going to be $45 on my credit card but they dropped it to $40 since I paid cash, which seems highly suspect to me. I called my insurance company from the counter and they were willing to raise my coverage limits for the month, which would have cost me about $6-$7 but the counter associate told me that they couldn't accept that change - even if my insurance carrier faxed proof of higher coverage directly to their office - because it has to be in effect for 30 days or else it won't be "in the system". Had we not been on a schedule, I would have cancelled the reservation and gone elsewhere, even if I had to pay more to a different company, just to avoid these scam artist. This company offers very inexpensive bookings up front and then finds all sorts of ways to add charges if you are not careful (if you bring the car back with less gas, $25 fee PLUS $9 per gallon; if you don't purchase their toll pass transponder and go through tolls, they charge $25 PER TOLL you pass through). Spend the extra money to book with a reputable company who isn't going to try to rob you.

S.Janczak

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Economy | Ford Fiesta or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Sun, Jul 21, 2019
“I will never rent through this company again.”
About RIGHT CARS: 5.7 /10
They forced me to buy extra insurance b/c I had less then 300,000 insurance coverage and nowhere in the contract it said that. For the price i paid i could have used Enterprise which does not have that ridiculous policy. I could not find the place, there was no parking for my brother who accompanied me to park his car while he was waiting for me. There is no signage, it is so hard to find. The staff was nice but there was nothing they could do.

D.Daly

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Compact | Nissan Versa or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Tue, May 21, 2019
“TERRIBLE EXPERIENCE”
About RIGHT CARS: 2.0 /10
We waited at the airport for over an hour for the free shuttle, it never showed. Another car rental company was nice enough to give us a ride to the office. Once there, we discovered that there were very few rentals available and the customer service staff was not helpful. They demanded that we carry $300k in liability insurance and provide documentation of such. We did not have it so we were told we had to purchase their insurance, which raised the cost significantly. We decided not to rent with them because of their unethical business practices.
About QEEQ: 8.0 /10

e.Winter

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Standard | Hyundai Sonata or similar
RIGHT CARS
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Fri, Mar 29, 2019
“We specifically paid deposit for a car for our late arrival. YOU CANCELLED BEFORE NOON!”
About RIGHT CARS: 2.0 /10
Please refund my deposit. We called you to send us a shuttle to which you told us you cancelled hours earlier. We reminded you we had an after 6pm arrival. You wouldn’t come get us and you said you had no car for us. Please refund my deposit.
About QEEQ: 8.0 /10

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