Canadians, beware if you rent with RIGHT CARS in Fort Lauderdale !

Richard

United States

Reviewed: Thu, Feb 21, 2019

About RIGHT CARS: 7.0 /10

We are canadian and this was our first time with RIGHT CARS. With other car rentals, we don't pay extra for the insurance and we show proof of our canadian insurance. The person in charge would not let us pick-up the car because we were not insured with an american company. After a long discussion and being asked to make an authorization for 2000 $ on our credit card, I phoned EasyRentCars and registered a complaint. I called a friend to pick us up since we were stuck with no car. In a last attempt, the lady asked to see our voucher and finally said that the 2000$ was guaranteed by EasyRentCars in our voucher and finally let us go with the car.

About QEEQ: 9.0 /10

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Compact | Nissan Versa or similar

15-day rental

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

l.oliveira

United States

3-day rental

Economy | Ford Fiesta or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Thu, Jul 18, 2019

“bad”

About RIGHT CARS: 2.0 /10

I didn't rent a car, because when I arrived at office, attendant did charge me another price, so I had to guive up to rent a car.

United States

2-day rental

Standard | Hyundai Sonata or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Wed, Jun 26, 2019

“Car was not cleaned before pickup. Booked a Hyundai Sonata or similar and received a Nissan Versa.”

About RIGHT CARS: 4.7 /10

Car was not clean, was loud as if a muffler or tire issue. Address on confirmation email was not exact and office was difficult to find.

About QEEQ: 8.0 /10

Price was good.

M.Tucker

United States

6-day rental

Compact | Nissan Versa or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Sat, May 11, 2019

“They’re BIG TROUBLE”

About RIGHT CARS: 6.0 /10

Awful local office. Rude staff. Inefficient. Understaffed. FYI unreasonable requirements like SHOWING insurance certificate (other companies do not require this) and $13.99/day for tolls (when other companies charge $9) But biggest issue was rude staff. Girl who called herself “manager” had poor communication, and when I was aghast, she refused to rent me the car. Fine, but she also refused to give me refund. And she supplied me with 2 phone numbers, neither of which worked. I called both eight in front of her. When I pointed this out, she didn’t care and said to leave. She kept my money and gave me no car and no one to contact. It was so bad I actually took video of the process bc no one would believe it was so bad .