Crooked company, poor staff!

They tried pushing insurance, despite having my own insurance declaration page. Car smelled like heavy cigeratte. Car was dirty inside and outside.

No issues

I would never rent again from Advantage again. I have been coming to Nevada for 40 and renting a car and I have only had 2 bad experiences this was the worse of the two.

The rental car smelt like smoke.

Great service at the counter

I had requested special services ie a wheelchair. The staff at Advantage sent my partner outside to get help. The staff outside sent my partner back to Advantage claiming they should provide the wheelchair assistance. After all the back and forth we eventually received wheelchair assistance from an Advantage employee.

The booking platform was a bit challenging and not very intuitive. After tinkering around I was able to book my reservation.

waited 30 minutes in line. did not have correct class of vehicle. tried to talk me into a more expensive vehicle. wound up taking a vehicle in a lower class than originally reserved.