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Live chat Email us Service Code: 3843919036
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Search for YESAWAY Car Rentals in Los Angeles

poor service and quality of vehicle

Reviewed: Fri, Mar 22, 2019
About YESAWAY: 5.0 /10
We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.
Hyundai Santa Fe image
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Medium SUV | Hyundai Santa Fe or similar

Relevant Reviews on YESAWAY Los Angeles International Airport

Nathaniel Kell(e)y

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, May 7, 2019
About YESAWAY: 10.0 /10
The service was very satisfying. We arrived at midnight, and the procedures were completed quickly.
About QEEQ: 10.0 /10

Elaine Burns

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Dec 3, 2017
About YESAWAY: 10.0 /10
They proactively contacted me in advance to confirm the pick-up location, very responsible.
About QEEQ: 10.0 /10

E. Atkins

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Large SUV | Toyota Highlander 7 Seats or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, Jul 16, 2020
“Unusual, but great experience”
About YESAWAY: 9.0 /10
Could not get app to work even after opening an account. They arranged an Uber for drop offs and pick ups. Licence tag was expired, but there were no issues.
About QEEQ: 9.0 /10
Very good deal.
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P.DOAN

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Large SUV | ford Explorer 7 Seats Guaranteed model
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Mar 11, 2020
“Recommended to family and Friends”
About YESAWAY: 8.0 /10
Well done!! Nice staff !!!
About QEEQ: 8.0 /10
No

D.Hadwin

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Compact | Ford Focus Guaranteed model
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, Jan 15, 2019
“Terrible policies that limit the helpful staff from actually being helpful.”
About YESAWAY: 7.3 /10
I waited a really long time to get my car. They need an actual document showing your insurance. Visa and MasterCard are not enough. This really needs to change as it bogs down the whole exchange. Most of their customers are Chinese tourists who are accustomed to providing that but the company hasn’t yet understood how things are done in America.
About QEEQ: 8.0 /10

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