It is getting better than the past.

I like many functions of the app. For instance, there is a function that links to the Google calendar.

I rent Toyota Yaris, but i get Nissan Almera. you should give same the rent.

I have discounts but I cannot used it

Good and reliable. I was a little late returning the car and they did not charge extra. A goodwill that is welcomed and for me to be a repeated customer.

The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.

In car very bad smell