Right cars is an awful company. They forced me to purchase liability insurance and then didn't actually let me use it when there was a situation where a lady next to my rental car claimed that the passenger side door hit her car. There was no damage to the passenger side door, at all, but the lady was awful and Right Cars' customer service was the PITS! Finding the drop off location was a nightmare and having someone help was bad, too.

They forced me to buy extra insurance b/c I had less then 300,000 insurance coverage and nowhere in the contract it said that. For the price i paid i could have used Enterprise which does not have that ridiculous policy. I could not find the place, there was no parking for my brother who accompanied me to park his car while he was waiting for me. There is no signage, it is so hard to find. The staff was nice but there was nothing they could do.

Worst place ever to rent car. If you see it post for 8dollars a day it’s not, when you get to the counter they will charge you at least $100 extra for all the mandatory fees. The low prices is a gimmick to have customers chose them first.

The pick up location was not specified in the reservation. I called them several times to pick me up from the airport. The Right Cars front desk charged me for rental insurance while I had Comprehensive coverage. They also overcharged me for unlimited toll pass. They forced me to buy it. I ended up paying 3 times more than what I expected based on the rate specified in Easyrentcars.com. It was the worse expereice that I have ever had with rental car companies.

Like: I got the vehicle class I wanted, car was clean and performed great! Friendly staff
Dislike: Didnt factor in the toll transponder charge, or some other insurance free I had to pay