I bought a insurance from app. Unfortunately my car had accident and I have to paid some amount of money(4000 bath)at the counter. So, I recommend for buying insurance from owners more than buy from application. Some of counter desk at dmk airport didn't provide enough information.

I bought super protection insurance from application. But, my car got accident and I have to pay at counter first. Then apply the claim form in application and wait my money return. Qeeq provides good and fast service via email. But sometime you want to talk with operator more than email.

Nice car nice service. Thanks.

Nice car nice service. Thanks.

The counter staff keep dragging on pick up, told me twice to wait 10mins, and 1 last time another staff tell us To wait another 5mins, in the end the whole process of pick up taken more than 30mins. And the car we rent was different.

Our flight was delayed by 3 hours and we quickly contacted ERC helpline, where it was amazing help from your staff who help us to contact the car rental company to hold the car for us for a period.

Vehicle broke down. We had to take the vehicle to a garage for repairs. Waited over three hours. Balance of our day was stuck in a garage waiting for repairs. Rental company didn’t have a replacement vehicle. Nothing about compensation for us. We had plans and couldn’t do them. Very disappointed

try improve car collection waiting time. waited almost 45mins.

good platform for car rental.