Although the pickup point is not at the airport, there is a shuttle service. Staff at gate 3 greet you, making it very convenient. The process was quick and professional.

They are great! Such an easy and enjoyable experience, every time I go!

The car was in terrible shape and need to be serviced asap! The brakes were making horrible sounds. The car was dirty and overall bad experience!

The platform was great

Car was standard Fiat Panda, but was fine for me. The booking process was easy and I was met in arrivals Hall by agent. Car was waiting just outside terminal. Paperwork was completed and I was on the road in minutes. Check back in was also seamless. A real pleasure to use

Pleasure to book and will use again

We rented a car for 8 days - on the final day it broke down we wasted probably in total around 3 hours of our day waiting for breakdown help then ultimately help from Surprice , completely spoiled our last day and meant that my partner was unable to visit the grave of a recently deceased relative which we intended to do on our way back to the airport and caused a lot of anxiety that we may miss our plane . We have graded counter staff as poor as there was no sympathy / empathy or apology - no offer to refund all or part of the rental fee and the experience has caused a lot of distress

No problems with the broker at this stage