wheels were in bad condition, everything else is great

I had to wait for two hours before getting the car. The process was too slow. I reserved an SUV but got a minivan instead. The vehicle type was completely different.

Terrible rental company, do not rent from them. The car I reserved was not available, they did not refund me, no one answers the phone, and they did not provide a shuttle service.

Waited for half an hour to pick up the car. The receptionist with an Indian accent was unhelpful. They also didn't specify all the charges and overcharged by 270 CAD.

Had to wait over an hour at rental store to rent. Pre paid for the car and then was told I had to pay significant amount more. I had to no choice but to pay. Car was dirty inside and outside , trash left in the car. Got going on my trip and was waiting for the car to cool down with air conditioner, only to find that it did not work. Was in rush hour traffic so I could not turn around to get a new car. Terrible experience overall.

Good service in general but car was late at pick up, I had to wait a while that the car would come from another discount because they didn't have it.